Buenaventura Grand Hotel & Great Moments - All Inclusive

4.0 star property
4-star all-inclusive property near Camarones Beach, connected to a shopping center

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Photo gallery for Buenaventura Grand Hotel & Great Moments - All Inclusive

Sundeck
Snack bar
Couples treatment rooms, hot tub, body treatments, hydrotherapy
Reception
Deluxe Ocean View Two Double Beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Spa
  • 24/7 front desk

Explore the area

Map
Avenida Mexico 1301, Puerto Vallarta, JAL, 48350
  • Camarones Beach
    ‪2 min walk‬
  • Uno
    ‪7 min walk‬
  • Malecon
    ‪12 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪21 min drive‬

Room options

Honeymoon Suite

  • Ocean view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View Two Double Beds

  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean View King Bed

  • Ocean view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Two Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Puerto Vallarta

On the beach.At this Colonia 5 de Diciembre property, you'll be within a 5-minute walk of Camarones Beach and Teatro Vallarta. Uno and The Church of Our Lady of the Refuge are also within half a mile (1 km).

What's nearby

  • Camarones Beach - 2 min walk - 0.2 km
  • Uno - 7 min walk - 0.6 km
  • Malecon - 12 min walk - 1.1 km
  • Cruise Ship Terminal - 5 min drive - 4.5 km
  • Playa de los Muertos - 9 min drive - 2.4 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 21 min drive

Restaurants

  • ‪Pepe's Tacos - ‬2 min walk
  • ‪La Naranja Azteca - ‬1 min walk
  • ‪El Barracuda - ‬2 min walk
  • ‪Captain Don's - ‬2 min walk
  • ‪El Andariego - ‬1 min walk

About this property

Buenaventura Grand Hotel & Great Moments - All Inclusive

4-star all-inclusive property near Camarones Beach, connected to a shopping center
Buenaventura Grand Hotel & Great Moments - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Buenaventura Grand Hotel & Great Moments - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. There are 3 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this property measures 108 square feet (10 square meters) and includes conference space. A terrace, a complimentary children's club, and an arcade/game room are also featured at Buenaventura Grand Hotel & Great Moments - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Puerto Vallarta property.

  • 231 guestrooms or units
  • 4 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 108 sq ft of conference space
  • 10 sq m of conference space
  • Built in 1982
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
Buenaventura Grand Hotel & Great Moments - All Inclusive offers 231 accommodations with minibars and safes. Beds feature down comforters. 32-inch LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, French, Italian, Spanish

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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Buenaventura Grand Hotel & Great Moments - All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Buenaventura
Buenaventura All Inclusive
Buenaventura Grand
Buenaventura Grand Hotel
Buenaventura Grand Hotel All Inclusive
Buenaventura Grand Hotel All Inclusive Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Hotel
Hotel Buenaventura
Buenaventura Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Buenaventura Grand Hotel Great Moments All Inclusive
Buenaventura Grand Great Moments Puerto Vallarta
Buenaventura Grand Great Moments
Buenaventura Grand Hotel Spa All Inclusive
Buenaventura Grand Great Moments All Inclusive Puerto Vallarta
Buenaventura Grand Great Moments All Inclusive

Buenaventura Grand Hotel & Great Moments - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 525 out of 1143 reviews
Rating 8 - Good. 310 out of 1143 reviews
Rating 6 - Okay. 183 out of 1143 reviews
Rating 4 - Poor. 74 out of 1143 reviews
Rating 2 - Terrible. 51 out of 1143 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

May Suad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is very nice and close to the Malecon which is why I chose it. The pools at the resort are nice but way too crowded. All chairs were taken first thing in the morning and my room was above the pool so it was very loud at night. The staff were wonderful though and the beach was beautiful.

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area's aren't big enough to handle everyone. Pool chairs are tagged with towels for hours before anyone uses them. The beach needs better shade area's. To many vendors allowed. The food wasn't that good. 5 stars for cleaning the rooms. 5 stars for good drinks and cold beer. 5 stars for the employees. They keep the entire place very clean.
Stayed 8 nights in Feb 2025

10/10 Excellent

Sophie

Stayed 4 nights in Feb 2025

10/10 Excellent

Randall Andrew, Meridian

Stayed 6 nights in Jan 2025

2/10 Terrible

Marco

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

christopher David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good but not very hot. Warm at best.
Stayed 7 nights in Feb 2025

10/10 Excellent

john

Stayed 4 nights in Feb 2025

6/10 Okay

Cheryl

Travelled with partner
The location was excellent. The property is small, very crowded and noisy. The food is extremely limited. The beach is all rocks. The chairs are all taken by 8 AM. The entrance is full of smokers, right next to the no smoking sign. The first room they gave us was beyond bad, street view, no deck or patio. Had to go beg for a new room. The next day pack up for another ground level, no view room. The staff was ok, most acted like they didn’t want to be there and didn’t acknowledge me most of the time. The pool staff was great. I would not recommend and will not be back.
Stayed 6 nights in Feb 2025

8/10 Good

Karen

Liked: Property conditions & facilities, room comfort

Mostly bueno

Housekeeping was crazy great, room changed twice a day, new towels, more water for fridge.Beach, lounge, restaurant staff all good. Avoid the loyalty club people, it’s got a time share vibe. If you don’t buy, they’re rude
Stayed 14 nights in Jan 2025

10/10 Excellent

MORGAN C

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed here 4 times. Its everything we need in a place to stay. The staff is so wonderful. We live that some of the staff recognizes us each time. The poolside staff is always on top of drinks and food. They definitely go above and beyond! My only complaint is the noise at night. People who are oblivious to others and being loud in the hallways. Also the music in the lobby that goes until late was very loud. Earplugs are a must
Stayed 8 nights in Jan 2025

8/10 Good

Terrance

Liked: Cleanliness
great comfortable stay. Coffee in the morning was a bit difficult to obtain.
Stayed 6 nights in Jan 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it for its cleanliness, easy to navigate, close proximity to boardwalk. No complaints.
Stayed 5 nights in Jan 2025

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff. Catherin was awesome and treated us like family, Wendy and front desk staff were phenomenal and went out of their way to make your experience top notch. Pool wait staff and bartenders ran their feet off and did an impeccable job at it. Location of hotel in the city was perfect, not far from the Malecon. Our stay was fabulous. If I had to have one complaint which is not so much about the hotel but I really wish people wouldn’t park their towels on lounge chairs and “self reserve” for the entire day. Hotel has policy of not allowing this and they try their best, but people please… if everyone just left the seats for others when they walk away to go to lunch for two hours, trust me there would be seats for everyone, there is such a turnover rate when people respect that. Thank you to the staff, we had a really great holiday and you had a big part in that.
Stayed 9 nights in Jan 2025

8/10 Good

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach had a lot of rocks hard o the feet to go in to the water
Stayed 6 nights in Jan 2025

8/10 Good

Mervin

Liked: Cleanliness, staff & service, property conditions & facilities
A great,clean place to stay.
Stayed 10 nights in Jan 2025

10/10 Excellent

Erika Sue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff is so nice, and the food was great! Plenty of places within walking distance. Never had to wait for taxis if leaving the resort. Rooms were clean and resort as a whole, is beautiful. I would recommend staying here and I will definitely go back, if given the chance!
Stayed 7 nights in Jan 2025

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

6/10 Okay

James Michael

Stayed 7 nights in Jan 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff works very well to keep the whole place running. It was fun to see everyone happily working toegether.
Stayed 7 nights in Jan 2025

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has completed alot of renovations and isn't as tired looking as in the past. They need to add more activities for the families. As they are catering to families they need to add kid activities
Stayed 14 nights in Jan 2025

10/10 Excellent

Olena

Liked: Cleanliness
Stayed 7 nights in Jan 2025

8/10 Good

Penny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment was great the hotel and area was clean and safe. The only thing that was an issue was we only had the beach restaurant and the buffet as choices. The beach restaurant was great. Staff were great. Found the buffet to have a lot of hot food that was cold and some of the labels for the food was not correct. This was an issue as food allergies were present in my party. one other thing we stayed there for 14 days but because we booked through expedia we were not allowed to stay an extra three hours till we caught our plan. we asked and they indicated it would cost us 150 pesos each per hour. After two weeks it seemed a little trivial. Thanks
Stayed 14 nights in Jan 2025

6/10 Okay

Rosa Maria, Salinas

Travelled with family
Liked: Cleanliness, staff & service
I booked this vacation for my elderly parents like I have done numerous times in the past. My parents have stayed at this property at least 4 times. Upon check in, front desk staff refused to upgrade my parents to an orange wristband. The orange wristband would have allowed them to have access to the Sky Bar. I was told there was no record of their previous stays due to booking on Expedia and not directly with the hotel. The resort staff is otherwise very friendly and professional
Stayed 4 nights in Jan 2025

8/10 Good

Deborah

Stayed 4 nights in Jan 2025