Buenaventura Grand Hotel & Great Moments - All Inclusive

4.0 star property
4-star all-inclusive property near Camarones Beach, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Buenaventura Grand Hotel & Great Moments - All Inclusive

Sundeck
Deluxe Ocean View Two Double Beds
3 bars/lounges, 2 poolside bars, beach bar
Lobby sitting area
Kayaking

Reviews

8.0 out of 10

Very good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
Avenida Mexico 1301, Puerto Vallarta, JAL, 48350
  • Camarones Beach
    2 min walk
  • Teatro Vallarta
    5 min walk
  • Playa Las Glorias
    6 min walk
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    21 min drive

Room options

Honeymoon Suite

  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Ocean View Two Double Beds

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean View King Bed

  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Two Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Puerto Vallarta

On the beach.At this Colonia 5 de Diciembre property, you'll be within a 5-minute walk of Camarones Beach and Teatro Vallarta. Uno and The Church of Our Lady of the Refuge are also within half a mile (1 km).

What's nearby

  • Camarones Beach - 2 min walk - 0.2 km
  • Uno - 7 min walk - 0.6 km
  • Malecon - 12 min walk - 1.1 km
  • Cruise Ship Terminal - 5 min drive - 4.5 km
  • Playa de los Muertos - 9 min drive - 2.4 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 21 min drive

Restaurants

  • ‪Pepe's Tacos - ‬2 min walk
  • ‪La Naranja Azteca - ‬1 min walk
  • ‪El Barracuda - ‬2 min walk
  • ‪Captain Don's - ‬2 min walk
  • ‪El Andariego - ‬1 min walk

About this property

Buenaventura Grand Hotel & Great Moments - All Inclusive

4-star all-inclusive property near Camarones Beach, connected to a shopping center
Buenaventura Grand Hotel & Great Moments - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Buenaventura Grand Hotel & Great Moments - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. There are 3 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this property measures 108 square feet (10 square meters) and includes conference space. A terrace, a complimentary children's club, and an arcade/game room are also featured at Buenaventura Grand Hotel & Great Moments - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Puerto Vallarta property.

  • 231 guestrooms or units
  • 4 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 108 sq ft of conference space
  • 10 sq m of conference space
  • Built in 1982
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
Buenaventura Grand Hotel & Great Moments - All Inclusive offers 231 accommodations with minibars and safes. Beds feature down comforters. 32-inch LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, French, Italian, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free supervised childcare
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking within 16 ft

Food and drink

  • 3 restaurants
  • 2 poolside bars, 3 bars/lounges and 1 beach bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Full-service spa
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LED TV
  • Cable/satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Buenaventura Grand Hotel & Great Moments - All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Buenaventura
Buenaventura All Inclusive
Buenaventura Grand
Buenaventura Grand Hotel
Buenaventura Grand Hotel All Inclusive
Buenaventura Grand Hotel All Inclusive Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Hotel
Hotel Buenaventura
Buenaventura Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Buenaventura Grand Hotel Great Moments All Inclusive
Buenaventura Grand Great Moments Puerto Vallarta
Buenaventura Grand Great Moments
Buenaventura Grand Hotel Spa All Inclusive
Buenaventura Grand Great Moments All Inclusive Puerto Vallarta
Buenaventura Grand Great Moments All Inclusive

Buenaventura Grand Hotel & Great Moments - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 449 out of 1034 reviews" "
Rating 8 - Good. 285 out of 1034 reviews" "
Rating 6 - Okay. 167 out of 1034 reviews" "
Rating 4 - Poor. 78 out of 1034 reviews" "
Rating 2 - Terrible. 55 out of 1034 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Justin

Travelled with family, Travelled with family and small children
Liked: Cleanliness
I liked the more family oriented feeling this resort provides, the front desk was also very helpful. I did not like the tricky sales presentation - multiple people arguing with the management in the lobby over what they promised for attending the sales presentation and then just not giving it. Pool tiles are peeling in pools, buffet can be limited sometimes. Beach is nice.
Stayed 4 nights in Nov 2024

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, good food, great staff and service
Stayed 2 nights in Nov 2024

6/10 Okay

Nancy

Stayed 4 nights in Sep 2024

8/10 Good

Nancy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort close to everything. It would've been a perfect visit if we didn't have to deal with the pushy concierge always trying to sell us something. We literally booked this vacation to relax & do nothing. Danna the waitress in the pool area made up for all of that she was absolutely lovely.
Stayed 4 nights in Sep 2024

8/10 Good

Evanna

Stayed 2 nights in Aug 2024

10/10 Excellent

Suzanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a small resort, but nicely done. Rooms are clean, new, and water pressure was good for us ladies with lots of hair. Pool is small but clean and nice. Ocean is very rocky, bring water shoes. Two restaurants, 1 buffet and 1 a la carte. Good food. Even though it was blistering hot I had soup daily and loved them. Must try the Pozole. Majority of the guests were Mexican (we visited in August). Staff very welcoming and attentive. BUT: it’s much smaller than you expect. That’s actually not a knock. It’s quaint and cute. But if you expecting it to be like a huge Riu or Barcelo, it’s not. Like I said, small pool. The activities guys is awesome, gets the guests motivated. The nightly entertainment in the small lobby was fantastic (I love salsa dancing, lots of opportunities to dance!). Malecon is a short walk away and worth it- tip: go early in the morning before the vendors arrive and before the heat starts. All in all it was a great trip. Oh, another hint: everyone wanted the buffet for breakfast and so the line was quite long. But the ocean front restaurant is also open and honestly, who wants to eat inside versus on a balcony over looking the ocean and feeling the ocean breeze while you sip coffee and eat your personalized omelette??? Not this chica! Go to the ocean front a la carte restaurant for breakfast!!! You will have a great time. Just be prepared for a small resort, that’s all.
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert keith Kinney

Liked: Cleanliness, staff & service, property conditions & facilities
Good time, small resort
Stayed 5 nights in Aug 2024

10/10 Excellent

Elias

Liked: Cleanliness
Stayed 6 nights in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Pools & food
Stayed 4 nights in Aug 2024

10/10 Excellent

Eric

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The food was delicious & the pool !
Stayed 2 nights in Aug 2024

4/10 Poor

Matthew Charles

Travelled with partner
Liked: Cleanliness, staff & service
Pros pool staff are great Thursday Mexican Fiesta food/concept great Walkable to restaurants and malecon Maid staff great Cons Front desk needs customer service training Front desk needs to smile Timeshare people need to ask 1X. We were approached at least 1X a day. Unacceptable Food quality is poor Drink quality is poor Sky bar drinks are poor Overall Won’t be back. Poor food/drink quality. Way too expensive given the quality. We had a good time but we thought it would be better quality. Should have spent less and probably gotten jest as good of quality. Very disappointing
Stayed 7 nights in Aug 2024

8/10 Good

Jesus

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Jul 2024

8/10 Good

Kateryna

Travelled with family
Liked: Staff & service, property conditions & facilities
This resort is lovely and located perfectly; you can walk along the beach or through the city all the way to the Malecon and to the pier at Playa de Los Muertos. The beach is beautiful (but quite rocky) and overall facilities are very nice. Staff was very friendly (especially servers and barmen). The food is also very good, and there are many other dining options nearby if you want to go out for food. However, the housekeeping was very slow; on multiple days our room would not be cleaned all morning and we had to go to the front desk to ask them to clean it (and then it was only cleaned near 3-4 pm). The hotel also only provided two 500 mL water bottles per room, and when we asked for more, they said we had to trade our coke/soda for more water, which was very strange and bizarre, so we would just go to the bar to get water. Also, if you wake up later, be prepared to stand in line to the buffet for breakfast. They don't let very many people in at once, so try to get there around 9 or earlier if you can. Other than these small nuances, we had an amazing stay, and would definitely come back.
Stayed 4 nights in Aug 2024

6/10 Okay

Christopher Charles

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was one of the most disappointing experiences for our family vacation. I would not recommend this resort. We booked two rooms for our family of 5. Originally were were told we would have to upgrade our stay if we wanted joining rooms or rooms close by. We were told to call expedia even to complain about the arrangements. Finally they agreed to "upgrade" one room, so we could have rooms across the hallway from each other. The rooms are not insulated well and through 1am there is loud music and other visitors walking by, but it is so loud. The beach is dirty with trash, plastic, sharps etc. We paid to be taken to different beaches because we came for a beach vacation. Continuously the staff will try to upsell their VIP, Privileged Club (possible timeshares) to make your experience "better". The pictures are very misleading. Please pick somewhere else to stay for your family. I could go on, but absolutely do not recommend.
Stayed 5 nights in Aug 2024

10/10 Excellent

Skyelynn

Stayed 3 nights in Aug 2024

8/10 Good

Camilo

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too big Hotel which is very convenient to avoid walk a lot between facilities. Good dining and walking distance to the beach. As walways, Mexico has the best service in the world so you don’t have to worry about nothing. Hotel staff always wiling to help.
Stayed 4 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

2/10 Terrible

Randy R

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was okay, but not very helpful on the property Amenities. The food was just basic, not good. They had a nice Sunset Restaurant but the kitchen caught fire the second day forcing you to eat buffet everyday. The pool was packed with children. The entertainment was basic and held inside the lobby where it was very and humid, no fans or air condition. Too much to list bad about the Hotel. After the second day I already wanted to leave, worst vacation of my life...
Stayed 7 nights in Jun 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Sofia

Travelled with group
Liked: Cleanliness
Had to wait 30 minutes to get into breakfast… kind of ridiculous
Stayed 8 nights in Jul 2024

2/10 Terrible

denisse

Disliked: Cleanliness
Stayed 4 nights in Jul 2024

4/10 Poor

denisse

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Management is rude, no costumer service skills whatsoever. If you address concerns they laugh at your face. Pool closes at 8 pm and no activities after that time. Security will harass you up and down if you have minors with you. Victor and Francés at the bar area are polite and friendly.
Stayed 7 nights in Jul 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

8/10 Good

Tirsit

Stayed 4 nights in Jul 2024