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Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property
4.5-star beachfront property near Playa de los Muertos

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Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Children's activities
Lobby
Beach bar
Poolside bar
Swim Up King(18+only)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

Map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390

Room options

View all photos for Ocean Front King

Ocean Front King

Ocean Front King

  • 44 sq m
  • Sleeps 3

View all photos for Ocean View Balcony Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Double

Ocean Front Double

Ocean Front Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean View Suite King

Club Ocean View Suite King

Club Ocean View Suite King

  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean View Suite Double

Terrace/patio

Club Ocean View Suite Double

  • 65 sq m
  • Sleeps 5

View all photos for Ocean View Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King

Free minibar, in-room safe, desk, iron/ironing board

Ocean View King

  • 44 sq m
  • Sleeps 3

View all photos for Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King

  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double

  • 65 sq m
  • Sleeps 5

View all photos for Swim Up King(18+only)

Free minibar, in-room safe, desk, iron/ironing board

Swim Up King(18+only)

  • 44 sq m
  • Sleeps 3

View all photos for Swim Up Double(18+only)

Free minibar, in-room safe, desk, iron/ironing board

Swim Up Double(18+only)

  • 44 sq m
  • Sleeps 4

View all photos for Double

Free minibar, in-room safe, desk, iron/ironing board

Double

  • 44 sq m
  • Sleeps 4

View all photos for Ocean View Balcony King

Ocean View Balcony King

Ocean View Balcony King

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King

  • 116 sq m
  • Sleeps 3

View all photos for Club Ocean View Swim up Suite Double (18+ only)

Club Ocean View Swim up Suite Double (18+ only) | Living area

Club Ocean View Swim up Suite Double (18+ only)

  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

View all photos for King

Free minibar, in-room safe, desk, iron/ironing board

King

  • 44 sq m
  • Sleeps 3

View all photos for Club Ocean View Swim Up Suite King (18+only)

Club Ocean View Swim Up Suite King (18+only) | Living area

Club Ocean View Swim Up Suite King (18+only)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the area

Puerto Vallarta

Beachfront retreat .Your stay at this Conchas Chinas property places you within 3 miles (5 km) of Playa de los Muertos and Malecon. Playa Estaca and Conchas Chinas Beach are also within half a mile (1 km).

What's nearby

  • Conchas Chinas Beach - 9 min walk - 0.8 km
  • Los Muertos Pier - 3 min drive - 2.3 km
  • Malecon - 5 min drive - 4.2 km
  • Playa de los Muertos - 10 min drive - 2.3 km
  • Garza Blanca Beach - 11 min drive - 4.5 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 34 min drive

Restaurants

  • ‪Sapphire Ocean Club | Bistrot Local - ‬3 min drive
  • ‪Blaze Grill - ‬2 min walk
  • ‪Blue Chairs Roof Top - ‬3 min drive
  • ‪Melanzane - ‬1 min walk
  • ‪Pureza - ‬2 min walk

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

4.5-star beachfront property near Playa de los Muertos
Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Hyatt Ziva Puerto Vallarta - All-inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. This all-inclusive property also offers a children's pool, outdoor tennis courts, and a hot tub. Self parking is free.

This 4.5-star Puerto Vallarta property is smoke free.

  • 335 guestrooms or units
  • 11 levels
  • 2 buildings
  • 5 dining venues
  • 6 bars or lounges
  • 12296 sq ft of conference space
  • 1142 sq m of conference space
  • Built in 1969
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Exterior

Velas Vallarta Suites Resort All Inclusive

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  • Pool
  • Breakfast included
  • All-inclusive
4.6 out of 5, Wonderful, 1,128 reviews
The price is CA $650
CA $650 total
includes taxes & fees
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Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Outdoor tennis court

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LED TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 859 out of 1346 reviews
Rating 8 - Good. 264 out of 1346 reviews
Rating 6 - Okay. 118 out of 1346 reviews
Rating 4 - Poor. 61 out of 1346 reviews
Rating 2 - Terrible. 44 out of 1346 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lorenzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

chirdeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time
Stayed 4 nights in Dec 2024

4/10 Poor

sandhya

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities
My shower was not working, the security lack was not working. One of the restaurants was closed. The only buffet restaurant served same food every single day. Looked like the left over food from previous day was being used. No drinks menu. The entertainment was very low quality. I will not recommend anyone or come back to this property.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mahta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great food and the resort is spread out so no one section is too crowded. Really great experience and beautiful backdrop of forest.
Stayed 7 nights in Dec 2024

10/10 Excellent

Megan

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

JAECHEON

Liked: Cleanliness
Stayed 4 nights in Dec 2024

6/10 Okay

Weirui

Travelled with group
Disliked: Staff & service
Air conditioning is smelling. Dining arrangement is very low efficiency. Buffet only open in limited time. Not very good dishes.
Stayed 6 nights in Dec 2024

6/10 Okay

Solmaz

Travelled with family
Food mediocre
Stayed 3 nights in Dec 2024

10/10 Excellent

Megan

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

JIANJUN

Stayed 4 nights in Dec 2024

10/10 Excellent

Pauline

Stayed 3 nights in Dec 2024

8/10 Good

stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Beautiful beach front property. There was lots of construction that was literally next door and above our rooms.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kaiwen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some renovation in one of the building, so some smell of oil painting, but the room and everything else is GREAT.
Stayed 5 nights in Dec 2024

10/10 Excellent

Mostafa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beailutiful beach, nice area, friendly staff. Everything was perfect during our stay. Highly recommend.
Stayed 6 nights in Dec 2024

10/10 Excellent

Hannah Renae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Tatev

Stayed 5 nights in Dec 2024

8/10 Good

Marie

Liked: Cleanliness, property conditions & facilities
Good but step up in specific restaurants
Overall a very nice experience. Only thing I would add is that the national restaurants, like 'Italian', 'Asian', etc ought to have chefs that have knowledge in cooking that type of food.
Stayed 7 nights in Dec 2024

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I thought the property itself was great. It was beautiful, the beach was great and the views were awesome. The room was nice and comfortable. It could have used two chairs instead of one. Not sure why there was a window in the shower to the main room. I thought the food was average at best. Some good items in the buffet but generally most of the dishers were average or below. The best food was at the hut outside near the pool. Some of the things they had like the Ahi bowl were outstanding. The entertainment at night was average.
Stayed 5 nights in Dec 2024

8/10 Good

Robyn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Celeste

Stayed 8 nights in Nov 2024

4/10 Poor

Sohail

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Our room smelled so bad of pain anytime the ac turned out. One day it got so bad I literally had a headache and my husband came into the room he said it’s not safe to be breathing this. We informed the management and they told us to transfer rooms. I left behind my band new sunglasses in the old room. They were never taken or worn on the trip. I have contacted them multiple times without any response. I believe the staff took my sunglasses. They were expensive. We love Hyatt ziva cancun but this property does not have the same customer service. I will not be staying at Hyatt ziva properties any longer. The lack of communication is unbelievable
Stayed 3 nights in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Liana Cho Cho

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really friendly. Food was not bad. The beach currents are normally high (yellow or red flags) throughout our stay. But it was a nice place to stay at
Stayed 4 nights in Dec 2024