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Richland Riverfront Hotel, an Ascend Hotel Collection Member

2.5 star property
Family-friendly stay near Howard Amon Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Richland Riverfront Hotel, an Ascend Hotel Collection Member

Exterior
Water view
Desk, laptop workspace, blackout drapes, iron/ironing board
Point of interest
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot tub
  • Room service
  • Bar

Explore the area

Map
50 Comstock Street, Richland, WA, 99352
  • Howard Amon Park
    7 min walk
  • The Bradley
    5 min walk
  • Pasco Station
    14 min drive
  • Richland, WA (RLD)
    9 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, River View

Standard Room, 1 King Bed, Non Smoking, River View

Standard Room, 1 King Bed, Non Smoking, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Lodge at Columbia Point

Pool
Spa
Parking included
Free WiFi
4.7 out of 5, Exceptional, (1006)
The price is CA $229
per night
CA $258 total
includes taxes & fees
5 Jan - 6 Jan
The Lodge at Columbia Point

About the area

Richland

South Richland stay.With a stay at this South Richland hotel, you'll be within half a mile (1 km) of Howard Amon Park and 2 miles (3 km) of Columbia Point Golf Course. Kadlec Regional Medical Center and Bookwalter Winery are also within 3 miles (5 km).

What's nearby

  • Howard Amon Park - 7 min walk
  • Richland - Benton City Loop - 11 min walk
  • Columbia Point Golf Course - 19 min walk
  • Kadlec Regional Medical Center - 3 min drive
  • Toyota Center - 8 min drive

Getting around

  • Pasco Station - 14 min drive
  • Richland, WA (RLD) - 9 min drive

Restaurants

  • ‪Wendy's - ‬19 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Flight Tap & Table - ‬2 min drive
  • ‪Roasters Coffee - ‬7 min walk

About this property

Richland Riverfront Hotel, an Ascend Hotel Collection Member

Family-friendly stay near Howard Amon Park
Richland Riverfront Hotel, an Ascend Hotel Collection Member offers its guests a seasonal outdoor pool, a children's pool, a spa tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 720 square feet (67 square meters) and includes a conference center. A fitness center, a terrace, and a vending machine are also featured at the family-friendly Richland Riverfront Hotel, an Ascend Hotel Collection Member. Free self parking is available. A complete renovation of Richland Riverfront Hotel, an Ascend Hotel Collection Member was completed in December 2019.

This Art Deco Richland hotel is smoke free.

  • 136 guestrooms or units
  • 2 levels
  • 5 buildings
  • 720 sq ft of conference space
  • 67 sq m of conference space
  • Built in 1968
  • Buffet breakfast (free)
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Richland Riverfront Hotel, an Ascend Hotel Collection Member offers 136 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Richland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Fence around the pool
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Playground
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 6.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 10 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Shilo Inn Suites Hotel Richland
Shilo Inn Suites Richland
Richland Shilo Inn
Shilo Inn Richland Hotel Richland
Shilo Inn Suites Hotel Richland
Riverfront Hotel SureStay Collection by Best Western
The Riverfront Hotel SureStay Collection by Best Western
Richland Riverfront Hotel an Ascend Hotel Collection Member

Richland Riverfront Hotel, an Ascend Hotel Collection Member Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 175 out of 494 reviews" "
Rating 8 - Good. 129 out of 494 reviews" "
Rating 6 - Okay. 84 out of 494 reviews" "
Rating 4 - Poor. 50 out of 494 reviews" "
Rating 2 - Terrible. 56 out of 494 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was basic and expected for the price, but still very nice and the amenities were beyond what we expected. Game room, pool, hot tub and right on the river walk. We will definitely be staying here when we come to town.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful night stay. Room clean and dtaff is friendly. Do not leave without visiting SALUD! restaurant and bar. Food is delicious.
Stayed 1 night in Oct 2024

10/10 Excellent

Samuel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many activities! Beds could be better. Spartan, but big rooms. All amenities you need.
Stayed 2 nights in Sep 2024

8/10 Good

Angi

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Byron

Need a reciept please
Stayed 2 nights in Sep 2024

10/10 Excellent

Lyneve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Allyson

Stayed 2 nights in Aug 2024

10/10 Excellent

Ethan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to book, good price, knowledgeable staff and great ambience with the river near by for a sunset walk!
Stayed 1 night in Sep 2024

10/10 Excellent

Romel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t recommend this place enough!
Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has been upgraded and is now in excellent condition, staff was helpful, the pool is the best in town. The restaurant on the poperty is great and the proprieter, Chris was fantastic behind the bar and provided amazing service. I won't stay anywhere else in Tri-Cities.
Stayed 3 nights in Aug 2024

6/10 Okay

Johnine

Stayed 1 night in Jun 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Brooks

Liked: Cleanliness
Disliked: Staff & service
Updated with less than high quality craftsmanship
Stayed 4 nights in Aug 2024

6/10 Okay

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Old motel, good location.
It’s a very old MOTEL not a resort hotel as it hills itself. It’s very convenient to the nice River Walk for walking, jogging, biking, even kayaking (though other hotels are more convenient for launching a kayak or even swimming in the River). Service was great! In mid August many of the guests were highway crews, some of which appeared to be visited by prostitutes. But there were many families staying too and the seedy activities were limited to one wing. It did not feel unsafe. Location is near restaurants and grocery stores.
The river walk is right out back.
Stayed 1 night in Aug 2024

2/10 Terrible

Cesar

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy! Non smoking room smelled like smoke when i went to ask for a different room they said no. And when i asked for a refund the were rude and said they cant do anything about it since i went through 3rd party. Awful experience! Had to go find another room at different hotel
Stayed 1 night in Aug 2024

6/10 Okay

Clayton

Stayed 1 night in Aug 2024

6/10 Okay

Anne

Travelled with partner
Beautiful view and walking trail. Terrible breakfast. All gluten items and no meat served. No coffee made in the hour we were at breakfast either. Pictures of the rooms aren’t accurate of the true condition of the rooms, they are very old.
Stayed 1 night in Aug 2024

2/10 Terrible

Tina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a legal ADA room beware!!!!!
72057054328599 It was awful. I'm losing faith in this service and I will never stay at this hotel again. 1) I called 24 hours after booking online almost a month In advance to make sure I was confirmed for an ADA king room. Yes I was. 2) I arrived about 430pm. They had sold their last king ADA. But I could have a 2 queen, that was ADA or a plain king. I was furious, what about my reservation? They passed the buck and said I could ask for a refund with you. Where am I going to get an ADA room now? Not acceptable. 3) it was not a legal ADA room. It was a regular tub that the shower chair rocked in with grab bars. Not a roll in shower, and not a hand held shower head. A handicapped person can get seriously burnt without this required feature. Not good. They could be reported for trying to pass that off as an ADA room. I expect a refund!!! The room had an odor as well. This was a horrible experience for a wheelchair bound guest.
Stayed 1 night in Aug 2024

10/10 Excellent

Theresa

Stayed 1 night in Aug 2024

10/10 Excellent

Marlo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The reviews I read made me by. Walked in and smelled good , nice and clean , plenty of room Good breakfast, pool was great. We would stay there every time.
Stayed 3 nights in Aug 2024

6/10 Okay

Tina

Liked: Cleanliness, staff & service, amenities
The pictures are deceiving. The rooms are just fancied up travelelodge ros. Huge space around the door which was very hard to open and close. Shower was a really bad paint job trying to make it look nice. Lobby and facilities are where they put all the money. That part was nice and lounge was great. Because of the rooms, I wouldn’t stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

JoEllen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be coming back!
We needed a nice place to stay that was close to the hospital and your place was very beautiful and accommodating for us. Kind and very helpful staff, clean rooms and good breakfast. Pool , Hot tub extra game rooms and lobby games where perfect for kids of all ages!, loved it!
Stayed 2 nights in Aug 2024