Richland Riverfront Hotel, an Ascend Hotel Collection Member

2.5 star property
Family-friendly stay near Howard Amon Park

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Richland Riverfront Hotel, an Ascend Hotel Collection Member

Desk, laptop workspace, blackout drapes, iron/ironing board
Point of interest
Lobby sitting area
Seasonal outdoor pool, open 10:00 AM to 10 PM, free cabanas
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Room service
  • Bar
  • Pool
  • Breakfast included
  • Pet-friendly

Explore the area

Map
50 Comstock Street, Richland, WA, 99352
  • Howard Amon Park
    ‪7 min walk‬
  • Richland - Benton City Loop
    ‪11 min walk‬
  • Columbia River Exhibition of History, Science and Technology
    ‪12 min walk‬
  • Richland, WA (RLD)
    ‪9 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard Room, 1 King Bed, Non Smoking, River View

  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Richland

South Richland stay.With a stay at this South Richland hotel, you'll be within half a mile (1 km) of Howard Amon Park and 2 miles (3 km) of Columbia Point Golf Course. Kadlec Regional Medical Center and Bookwalter Winery are also within 3 miles (5 km).

What's nearby

  • Howard Amon Park - 7 min walk
  • Richland - Benton City Loop - 11 min walk
  • Columbia Point Golf Course - 19 min walk
  • Kadlec Regional Medical Center - 3 min drive
  • Toyota Center - 8 min drive

Getting around

  • Pasco Station - 14 min drive
  • Richland, WA (RLD) - 9 min drive

Restaurants

  • ‪Wendy's - ‬19 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Flight Tap & Table - ‬2 min drive
  • ‪Roasters Coffee - ‬7 min walk

About this property

Richland Riverfront Hotel, an Ascend Hotel Collection Member

Family-friendly stay near Howard Amon Park
Richland Riverfront Hotel, an Ascend Hotel Collection Member offers its guests a seasonal outdoor pool, a children's pool, a spa tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 720 square feet (67 square meters) and includes a conference center. A fitness center, a terrace, and a vending machine are also featured at the family-friendly Richland Riverfront Hotel, an Ascend Hotel Collection Member. Free self parking is available. A complete renovation of Richland Riverfront Hotel, an Ascend Hotel Collection Member was completed in December 2019.

This Art Deco Richland hotel is smoke free.

  • 136 guestrooms or units
  • 2 levels
  • 5 buildings
  • 720 sq ft of conference space
  • 67 sq m of conference space
  • Built in 1968
  • Buffet breakfast (free)
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Richland Riverfront Hotel, an Ascend Hotel Collection Member offers 136 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Richland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Fence around the pool
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Playground
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 6.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 10 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Shilo Inn Suites Hotel Richland
Shilo Inn Suites Richland
Richland Shilo Inn
Shilo Inn Richland Hotel Richland
Shilo Inn Suites Hotel Richland
Riverfront Hotel SureStay Collection by Best Western
The Riverfront Hotel SureStay Collection by Best Western
Richland Riverfront Hotel an Ascend Hotel Collection Member

Richland Riverfront Hotel, an Ascend Hotel Collection Member Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 182 out of 510 reviews" "
Rating 8 - Good. 133 out of 510 reviews" "
Rating 6 - Okay. 87 out of 510 reviews" "
Rating 4 - Poor. 51 out of 510 reviews" "
Rating 2 - Terrible. 57 out of 510 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Maryanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jeremy

Travelled with family
Liked: Cleanliness, staff & service
Solidly okay
The room was recently renovated, comfortable bed and pillows. Fan in bathroom needed to be replaced. Convenient location, close to riverfront walking path.
Stayed 2 nights in Oct 2024

6/10 Okay

Anthony

Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Left without staying
Smelled like cigarette smoke, some kind of bug was on the bed
Stayed 1 night in Oct 2024

10/10 Excellent

Ismael

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front counter was super nice and helpfull she guided right to our bedroom she had very nice way of explaning and very nice manners 10 out 10 i would stay at this Hotel once again.
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Room updated. Clean. Walking path right next to the hotel.
Stayed 1 night in Oct 2024

4/10 Poor

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
I was hit for a $6.00 “amenity fee” at check in, which was NOT listed in the Expedia booking and charges. I despise hidden fees and charges, especially for something I did not use.
Stayed 1 night in Oct 2024

10/10 Excellent

Kristina, selah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
the beds are amazingly comfortable. the rooms though are not ADA accessible.
Stayed 1 night in Oct 2024

6/10 Okay

7JBartransport&hotshot jeff

Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mildew room
We were hoping for a comfortable and clean room. The room smelled like mildew and the bathroom was not deep clean. The shower water smells like mold
Stayed 3 nights in Oct 2024

8/10 Good

Evelyn

Stayed 5 nights in Sep 2024

10/10 Excellent

troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
needed a stopover place for the night, so had a very late check in. desk clerk was super friendly and quick, i think she knew i needed to sleep. room was clean and quiet. continental breakfast was typical what you expect, but at least the coffee was very good!! will for sure use this hotel again as i make the long cross state drive a few times a year, usually always hitting richland very late at night.
Stayed 1 night in Oct 2024

2/10 Terrible

Raymond

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I really wanted to like this place. The location is right on the boardwalk and close to many dining options. However, the rooms are a bit run down and as the some other reviewers have mentioned the updates seem diy and like lipstick on a pig. The first room had mold and wet carpet in the areas between the bathroom and bedroom. When reported to the front desk we asked for a room change there was an attitude of indifference. They were called a twice and when someone came up to see the mold she just said, “oh”. A couple of hours went by and we heard no response. It wasn’t until we went down to talk in person that we were given another room. The second room (188) had bugs coming out of the drains and ants up the wall in the bedroom. The property’s entire water system smelled like algae. The hot tub had enormous algae underneath the vent controls. At first we thought it was just the room but when we went to the onsite restaurant, the water smelled and tasted of algae. The bathroom sink faucet was residential and a little short so when washing your hands your knuckles bump into the countertop. Lots of little things like this. When a room is decent, you can overlook small things. When a room is subpar, you start to notice everything wrong. The glass on the stove was shattered, the tv remote didn’t work while in bed, the door boarder with security lock was hanging off…you get the point. If given the opportunity to stay here, seek other accommodations.
Stayed 1 night in Sep 2024

8/10 Good

Jeff

Stayed 2 nights in Sep 2024

10/10 Excellent

Sharla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stop over for LIGO
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was basic and expected for the price, but still very nice and the amenities were beyond what we expected. Game room, pool, hot tub and right on the river walk. We will definitely be staying here when we come to town.
Stayed 2 nights in Oct 2024

8/10 Good

TERESA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice walking area and restaurant. Contenental breakfast was good but could use more attention. Pool area needed towels but nice and quiet.
Stayed 3 nights in Oct 2024

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, staff was nice, great breakfast and activities on site wete fun
Stayed 2 nights in Oct 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

JEFFREY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Whitney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeffrey

Stayed 2 nights in Oct 2024