The staff was nice, but not great. I only got two towels in the room so when I had to hose off two kids I called down for towels and was told it would be a 45 min wait, so I chanced it and went down to get them myself. The room was okay. There were stains on the carpet and the bathroom was not super clean, but it was okay. I booked them because of the pool and outdoor area and I really felt like I was catfished. It’s just not nearly as nice as the photos. In fact I decided to skip the pool and the hot tub all together as neither was very clean, and the room the pool is in clearly doesn’t have adequate ventilation so the drywall is patched everywhere and the whole room smells awful. The outdoor area is one gazebo in a run down courtyard and it also seems to be the designated smoking area so, again, skipped. The breakfast is a lot and was great, it was actually probably the best part. All in all, I probably won’t stay there again.