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COVA Hotel

2.5 star property
San Francisco hotel in Downtown San Francisco with free breakfast and area shuttle service

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January 2025
February 2025

Photo gallery for COVA Hotel

Terrace/patio
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Free daily continental breakfast
View from room

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Gym
  • Parking available
  • Breakfast included

Explore the area

Map
655 Ellis Street, San Francisco, CA, 94109
  • Van Ness Avenue
    4 min walk
  • Pho 2000
    1 min walk
  • Market St & Hyde St Stop
    9 min walk
  • San Francisco, CA (SFO-San Francisco Intl.)
    28 min drive

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite, 1 King Bed

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Superior Double Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (Room Selected at Check-In)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room (Room Selected at Check-In)

  • 23 sq m
  • Sleeps 4
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 Queen Bed

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Francisco

Heart of San Francisco.Your stay at this Downtown San Francisco hotel places you within 3 miles (5 km) of Pier 39 and Chase Center. Great American Music Hall and Van Ness Avenue are also within half a mile (1 km).

What's nearby

  • Orpheum Theatre - 8 min walk
  • Bill Graham Civic Auditorium - 8 min walk
  • Union Square - 13 min walk
  • Moscone Convention Center - 3 min drive
  • San Francisco Museum of Modern Art - 3 min drive

Getting around

  • San Francisco Station - 4 min drive
  • Market St & Hyde St Stop - 9 min walk
  • San Francisco Intl. Airport (SFO) - 28 min drive

Restaurants

  • ‪Black Cat - ‬4 min walk
  • ‪Tu Kim Coffee Shop - ‬1 min walk
  • ‪Saigon Sandwich - ‬2 min walk
  • ‪Great American Music Hall - ‬3 min walk
  • ‪Sai Jai Thai Restaurant - ‬3 min walk

About this property

COVA Hotel

Hotel near Pier 39 in San Francisco
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 1044 square feet (97 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and a vending machine are also featured at the business-friendly COVA Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this San Francisco hotel.

  • 1 building
  • 95 guestrooms or units
  • 8 levels
  • 1044 sq ft of conference space
  • 97 sq m of conference space
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
COVA Hotel offers 95 accommodations with iPod docking stations and safes. Rooms open to balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Francisco hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, Filipino, French, Khmer, Portuguese, Spanish

Property amenities

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily 6:30 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • iPod dock
  • Premium channels
  • Satellite channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between March 27 and June 01.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per person (one-way)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Air conditioning is not provided
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Air conditioning is not provided.
    For guests' safety, the property includes a smoke detector in each accommodation.

This property will place an authorization for USD 50 on credit cards for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

COVA Hotel
COVA Hotel San Francisco
COVA San Francisco
Hotel COVA
COVA Hotel Hotel
COVA Hotel San Francisco
COVA Hotel Hotel San Francisco

COVA Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 260 out of 997 reviews" "
Rating 8 - Good. 411 out of 997 reviews" "
Rating 6 - Okay. 208 out of 997 reviews" "
Rating 4 - Poor. 74 out of 997 reviews" "
Rating 2 - Terrible. 44 out of 997 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Roderick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy my stay in The Cova, staff was amazing and super friendly, complementary wine was such a surprise and also Breakfast I blew me away. I know I stayed during a very difficult time for the city of SF where everything was shut down, but I must say I felt safe in the hotel, and the hotel provided us with hand sanitizer and it was great. Only thing it was the homeless situation smoking outside but I understand that out of their hands to stop it. Over all I really enjoyed it.
Stayed 2 nights in Mar 2020

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Respite in the storm
During the virus epidemic it was so nice to have this place to stay at while my son received a surgical procedure. I would love to come back when things are normal!
Stayed 1 night in Mar 2020

8/10 Good

Steve, Bradford

Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern hotel, good friendly staff, nice continental breakfast only downside is the area it's in.
Stayed 6 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
I have found people hair on my pillows that was grossly now I wonder if all the days I stay if they even changed the sheets
Stayed 5 nights in Mar 2020

6/10 Okay

Cindy, Texas

Travelled with family
Liked: Staff & service, property conditions & facilities
I enjoyed that the shuttle was available for people like us that had no idea how to get around. We enjoyed the breakfast variety, taste. The only thing that was difficult is parking and that there is a high homeless population. It was extremely scary to walk anywhere.
Stayed 2 nights in Mar 2020

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My mom Is in hospital have extensive surgery and we went to 3 other hotels in a week spans and came to this hotel were it was clean comfortable bed and A beautiful view thank you so much
Stayed 1 night in Mar 2020

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was good.
Stayed 1 night in Feb 2020

8/10 Good

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Nice accommodations and services. Great complimentary wine 'happy hour'. Neighborhood was a bit intimidating.
Stayed 3 nights in Mar 2020

8/10 Good

Marc

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a great place.
Stayed 4 nights in Feb 2020

8/10 Good

Crystal, Sacramento, CA

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel was clean and desk staff we worked with were very friendly. There is convenient valet parking on the property. Beats trying to figure out parking in the city if you have your own vehicle. The "balcony" that was advertised was a joke. We had a sliding glass door that opened to railing. There was no actual balcony. We had a view of the transients all over the street. This hotel has no air conditioner or heating system. Thankfully it wasn't hot during our stay, the little fan they provided was sufficient. The bed was extremely uncomfortable to me. The mattress was VERY firm. The location is awful. Smack dab in the middle of the tenderloin. The complimentary breakfast was in a nice little room with plenty of table and chairs. Don't expect bacon and eggs type breakfast. It's hard boiled eggs, pastries, cereal, etc. It was nice though. Overall, our one night stay was good for the price, but I'm not sure I will be coming back. The super hard mattresses and the scary homeless people just outside the hotel were the deal breaker for me.
Stayed 1 night in Feb 2020

10/10 Excellent

Emma, South Lake Tahoe, Nevada

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful! Loved everything about. Sad there was no mini fridge but that’s okay!
Stayed 1 night in Mar 2020

10/10 Excellent

Abe

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

MandyL, Boston, ma

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly. Hotel is clean. Breakfast begins 6:30am. Basic but coffee and fruits were enough for me. Location is about 10 mins walk from civic center train station. There are many homeless people. I have been told by locals to just keep my head down and power walk through them. I ended up calling Uber instead of walking to train stations near by (a 7 mins walk) because it's just heartbreaking to see so many homeless people.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved Cova! Will def be going back when in San Francisco!
Stayed 1 night in Feb 2020

8/10 Good

Megan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, parking is a scam
Great room, parking is a scam, 30 overnight, 5.00 more for oversized vehicles, 5.00 more if you want to come in and out...everyone that was standing in line complained about what a scam it was...
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, excellent rooftop patio overlooking the city.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay: review with pros and cons list
Overall this was an absolutely wonderful stay, and definitely fit for the price. I listed my pros and cons below: Pros: 1.) Walking distance from some really good restaurants like Pho 2000, Lers Ros, and Brenda's. 2.) About a 10 minute walk from Union Square, where you can catch the cable car down to the pier. 3.) COMPLIMENTARY WINE. From 5-7 guests get FREE WINE at the rooftop bar. AS MANY GLASSES AS YOU WANT. It is not expensive wine, but it is TASTY and FREE and BOTTOMLESS. 4.) Staff are really nice. The person at the front desk listed off a bunch of different places to explore and try new foods. They also were really helpful with navigating events and traffic patterns for us. 5.) Rooftop bar and patio: we really enjoyed being able to look at the city in a chill, romantic environment. This was probably our favorite part of the hotel. 6.) Complimentary breakfast. At other hotels I've been at, complemtary breakfasts usually amount to just some muffins and pastries. This breakfast station had quite a bit to choose from. Cons: 1.) It is in a great location to walk and/or hop on public transit, but it is not in the safest neighborhood. We stuck with Uber once it was night time. 2.) No room service, but they do have a partnership with a different business that delivers food. We ended up not trying it, so I can't say much about it. 3.) Shuttle service sometimes did not run when the schedule said it was supposed to. Overall--very satisfied.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love the location, it is walkable to San Francisco City and thus Bill Graham Auditorium And Davies Music Hall. The rooftop balcony had a great view of the city. We happened to stay during fleet week, so we got to see the blue angels perform over the city. Everyone was very friendly. The valet parking was convenient. It is in San Francisco and there are homeless people around. They in no way bothered me or my wife, but if you are scared of homeless people or cities, maybe don’t stay in San Francisco.
Stayed 1 night in Oct 2019

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for singles or couples!
I arrived late at night and the staff was super nice and offered me a bottle of wine for free. Plus, they ordered me dinner from a local Italian restaurant. So the first impression was perfect. This is more of a place for one or two people to stay. I wouldn’t recommend for a family with kids.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quaint, the room itself was wonderful. Had a Keurig coffee maker, which I use at home. The TV was a nice size. The bathroom was huge.
Stayed 2 nights in Jan 2020