Omni San Francisco Hotel

4.5 star property
4.5-star luxury hotel near Moscone Convention Center

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Photo gallery for Omni San Francisco Hotel

Lobby
Lobby sitting area
Exterior
Lobby sitting area
View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Air conditioning
  • Pet-friendly

Explore the area

Map
500 California St, San Francisco, CA, 94104
  • Embarcadero Center
    ‪5 min walk‬
  • Palace Hotel
    ‪6 min walk‬
  • San Francisco Museum of Modern Art
    ‪10 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪18 min drive‬

Room options

Signature Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (California)

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Double Beds

  • 35.8 sq m
  • Sleeps 4
  • 2 Double Beds

Signature Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Accessible

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Accessible

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Signature Room, 1 King Bed, Accessible

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

San Francisco

Heart of San Francisco.Your stay at this Downtown San Francisco hotel places you within 2 miles (3 km) of Moscone Convention Center and Ferry Building. Lombard Street and Oracle Park are also within 2 miles (3 km).

What's nearby

  • Moscone Convention Center - 14 min walk
  • Ferry Building - 16 min walk
  • Oracle Park - 2 min drive
  • Lombard Street - 3 min drive
  • Chase Center - 4 min drive

Getting around

  • California St & Montgomery St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco Intl. Airport (SFO) - 33 min drive

Restaurants

  • ‪Joe & The Juice - ‬2 min walk
  • ‪The Vault Steakhouse - ‬2 min walk
  • ‪Wayfare Tavern - ‬2 min walk
  • ‪Mendocino Farms - ‬1 min walk
  • ‪Monte’s Restaurant & Bar - ‬1 min walk

About this property

Omni San Francisco Hotel

4.5-star luxury hotel near Moscone Convention Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 12002 square feet (1115 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the luxury Omni San Francisco Hotel. For a fee, parking is available.

This 4.5-star San Francisco hotel is smoke free.

  • 1 building
  • 362 guestrooms or units
  • 17 levels
  • Meeting rooms
  • 12002 sq ft of conference space
  • 1115 sq m of conference space
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Omni San Francisco Hotel offers 362 accommodations with MP3 docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 49-inch LED televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Languages

English, Filipino, Japanese, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 88.92 per night; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 9-22 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 49-inch LED TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Mini-fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 175.04 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day
  • Destination fee: USD 40.02 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9 to 22 per person
  • Covered valet parking fee: USD 88.92 per night (in/out privileges)
  • Pet fee: USD 175.04 per pet, per stay
  • Service animals are exempt from fees
  • Refrigerator fee: USD 25 per stay
  • In-room microwave fee: USD 25 per stay
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Omni San Francisco
Hotel San Francisco Omni
Omni Hotel San Francisco
Omni San Francisco
Omni San Francisco Hotel
San Francisco Hotel Omni
San Francisco Omni
San Francisco Omni Hotel
Omni San Francisco Hotel Hotel
Omni San Francisco Hotel San Francisco
Omni San Francisco Hotel Hotel San Francisco

Omni San Francisco Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 947 out of 1130 reviews
Rating 8 - Good. 114 out of 1130 reviews
Rating 6 - Okay. 35 out of 1130 reviews
Rating 4 - Poor. 20 out of 1130 reviews
Rating 2 - Terrible. 14 out of 1130 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in SF
Great place to stay in the heart of SF, close to but not surrounded by tourist activity.
Stayed 2 nights in Nov 2024

4/10 Poor

Marc

Stayed 1 night in Oct 2024

10/10 Excellent

Mo Yan

Stayed 2 nights in Jun 2024

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so awesome!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Stanislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in SF
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff make the hotel and great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Mindee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and helpful!
Stayed 2 nights in Oct 2024

10/10 Excellent

Peg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely place to stay! Quiet, immaculate comfortable rooms. Great restaurant/bar. Room service was a delight!!! Each and every staff member were extraordinary! Consummate professionals-every single one of them. The Omni should be proud to have such fine employees representing the hotel. The best part was having a working radio in the room. Love having the ability to listen to the classical station. I keep it on all the time. Thank you for a beautiful experience!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Rickelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They really do an exceptional job at making you feel welcome and well cared for. Their level of service was beyond what I have experienced from similar facilities. I would stay there again for that reason alone.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and pleasant. I felt very welcome!
Stayed 1 night in Oct 2024

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well run hotel in a fantastic location to explore SF.
Stayed 2 nights in Oct 2024

10/10 Excellent

Karisma

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and everyone friendly and helpful.
Stayed 6 nights in Oct 2024

10/10 Excellent

Nathan W

Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Stayed 2 nights in Oct 2024

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
The check-in and Check-out was fast....plus free valet!!!! Omg :)
Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexander

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Huge disappointment
What a disappointment. We chose the Omni to spend our anniversary and nothing was done to make our time feel special. The front desk told us they “upgraded us” but we were given the exact room we paid for. There are zero amenities - no body lotion, nothing to make you feel at home - and we spent the same as a room at the Ritz. Should have stayed there but we stupidly believed the reviews. The waiter in Monte’s was incredibly rude and dismissive, and we expected so much more from a hotel of this price point. Don’t waste your money - go to a better hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Oct 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and a very warm & inviting lobby. Would stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Ioana Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and safe area
The hotel is in really great condition, well positioned and walking distance to everything. The area is very clean and homeless free which made me feel safe - highly recommend. Check in was easy. I initially had a one bed room booked but plans have changed and I asked for a two bed room which was easily accommodated. We asked for amenities (slippers) and that was delivered to our room in 5 minutes. The hotel has free coffee and water in the lobby as well in the room, which is so nice if you don't have breakfast or you're a coffee first thing in the morning person. The bar is also really nice and offers food. This is my go to hotel in San Francisco.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ernesto, Del Mar

Liked: Cleanliness, staff & service, property conditions & facilities
LOVED EVERYTHING!!! - the reception, the room, staff friendlyness.
Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024