Day one, I checked in and there was no TV remote, had to be moved to another room after unpacking.
Day 2, left room at 1pm Sunday with no room service. Came back that night with no room service. I informed manager, she said that the housekeeping staff called in so there was no room service. I assume all rooms were not cleaned that day. Very upsetting for the reputation this hotel chain has. My bed not fixed, dirty towels on floor, no clean towels & trash was building up. Thank you