4/10 Poor
Xue
Travelled with family and small children
19 Aug 2024
Liked: Staff & service, amenities
Disliked: Cleanliness
This hotel is NOT clean. After just an hour in the room, my pants and socks were already covered in pet hair. The smell in the elevator was awful, resembling foot odor or animal urine left on the carpet. We stayed at this hotel for three nights, and the situation did not improve.
The soundproofing is also very poor. I could hear footsteps from the floor above, which was especially annoying when the guests above us were jumping around after 9:30 PM. However, the staff was very friendly and helpful. They called the noisy guests twice, and when the calls didn’t work, they went upstairs in person to resolve the issue. Eventually, the problem was solved.
There were very few hooks and towel racks in the bathroom, so I couldn't hang up my used towels to dry.
The pool is excellent, especially with lots of toys inside (like balls and noodles). There is also a separate children's pool, which is very child-friendly.
The location is at the edge of the city, so if you want to visit the museum or zoo, it’s far. But if you want to enjoy quiet or easy access to the highway, it’s good.
Xue
Stayed 5 nights in Aug 2024