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Cicero Grand

2.5 star property
Hotel perfectly located for exploring Cicero

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Photo gallery for Cicero Grand

Reception
Deluxe Suite
Indoor pool
Reception
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
5875 Carmenica Drive, Cicero, NY, 13039
  • Destiny USA
    ‪11 min drive‬
  • Syracuse University
    ‪15 min drive‬
  • New York State Fairgrounds
    ‪20 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Suite

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite

Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Suite

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the area

Cicero

Heart of Cicero.You'll be within 6 miles (10 km) of Oneida Lake and 12 miles (20 km) of Destiny USA. Onondaga Lake Park and Armory Square are within 12 miles (20 km).

What's nearby

  • Destiny USA - 11 min drive - 15.5 km
  • Landmark Theatre - 13 min drive - 17.8 km
  • Syracuse University - 15 min drive - 19.4 km
  • St. Joseph’s Health Amphitheater at Lakeview - 17 min drive - 21.2 km
  • New York State Fairgrounds - 20 min drive - 22.0 km

Getting around

  • Syracuse Regional Transportation Center - 12 min drive
  • Hancock Intl. Airport (SYR) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪China Chen - ‬4 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Cicero Grand

Hotel perfectly located for exploring Cicero
Cicero Grand offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and 3 meeting rooms are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Cicero Grand. Free self parking is available.

This Cicero hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2009
  • Continental breakfast (free)
  • Manager's reception (free)
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Cicero Grand offers 65 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Cicero hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Exterior

Comfort Inn & Suites Liverpool - Syracuse

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 318 reviews
The price is CA $122
CA $141 total
includes taxes & fees
Apr 20 - Apr 21
Comfort Inn & Suites Liverpool - Syracuse

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Property Registration Number Choice Hotels

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Cicero Syracuse North
Comfort Suites Syracuse
Comfort Suites Syracuse Hotel
Comfort Suites Syracuse Hotel Cicero North
Comfort Suites Syracuse - Cicero Hotel Cicero
Comfort Suites Cicero Syracuse North Hotel
Comfort Suites Syracuse North Hotel
Comfort Suites Syracuse North
The Cicero Grand
Cicero Grand Hotel
Cicero Grand Cicero
Cicero Grand Hotel Cicero
Comfort Suites Cicero Syracuse North

Cicero Grand Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 378 out of 1003 reviews
Rating 8 - Good. 291 out of 1003 reviews
Rating 6 - Okay. 155 out of 1003 reviews
Rating 4 - Poor. 86 out of 1003 reviews
Rating 2 - Terrible. 93 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Poor housekeeping and lack of maintenance.
The desk clerk was very friendly, the first room when I checked in was not clean at all. The second room was better but the TV did not work and the couch went to the floor when I sat on it. The second room was clean and way more presentable. Pictures are from the first room that I checked in at 6:30pm on a Tuesday evening.
Stayed 1 night in Jan 2025

8/10 Good

Shoaib

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

January

Disliked: Staff & service, property conditions & facilities
Barley any towels or toilet paper. Front staff never at front desk. Terrible.
Stayed 3 nights in Dec 2024

6/10 Okay

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's old starting to show. The couch had a terrible stain on it like some one may of had an accident on it.
Stayed 3 nights in Jan 2025

6/10 Okay

Miguel

Stayed 1 night in Jan 2025

8/10 Good

cheryl

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff very friendly. Had a ok breakfast but no juice or milk for the kids or regular cereal. I have a bad shoulder so couldn’t get comfortable on a diff bed but otherwise a good place to stay.
Stayed 1 night in Jan 2025

8/10 Good

Ann

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall good stay but the business center was totally out of order so if you needed something printed you are out of luck
Stayed 3 nights in Jan 2025

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
The hotel is extremely clean, pool & exercise room are great! Breakfast is excellent!
Stayed 6 nights in Dec 2024

6/10 Okay

Maricarmen, scarborough

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The washroom was in very rough shape. Low water pressure and seat for accessibility visibly broken. No extra blankets for pull out cough and it was in bad shape.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Julia

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They need to change the name because there is nothing Grand about this place. The pool in closed which is why we came. I told the lady on the phone we were coming with kids to swim and she never told us it was closed down. It's really run down and dirty. The shampoo and conditioner was already used by someone. There was hairs all over the floor. The room smelled. I am very disappointed. Don't waste your money.
Stayed 1 night in Dec 2024

10/10 Excellent

Tristan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evening check-in was fast and easy. The room was beautiful and well-stocked with towels and amenities The ac/heating unit worked well and quietly. Good breakfast fare, including good coffee. Staff was pleasant and friendly, helpful folks on all shifts. Plenty of parking, well-lit. A great find!
Stayed 3 nights in Nov 2024

4/10 Poor

Benoit

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Douillettes déchirée, une seule serviette dans une chambre pour 4 personnes, divan-lit qui s'écrase et piscine inaccessible alors que notre choix de lieu avait été basé sur la fait qu'il y avait une piscine.
Stayed 1 night in Nov 2024

8/10 Good

Craig, Kingston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place for the price. We were expecting basic accomodation for the price point. However, the place was very clean, the room was larger than we thought it would be (which was great for travelling with a toddler). Overall we were very please with our experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cornelius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice, peaceful
The place was clean and the staff were nice. All good.
Stayed 5 nights in Nov 2024

4/10 Poor

Angie

Liked: Staff & service
Disliked: Cleanliness
Internet didnt work, broken sofa bed, dirty furniture, not enough garbage xans or towels
Stayed 3 nights in Nov 2024

2/10 Terrible

Jacqueline

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole hotel just needs to go! Horrble!!!!!!!!!
There was Roaches in the room. The tub filled as the shower ran. Someone wrote on the sealing in the room and they didnt clean it. The wifi was horrble the connection wasnt stayin at all. there was no cereal for breakfasts for the kids. The coffee was horrible and cold. The locks looked broken. When we pulled up the sign wasnt even the same. An Asian worker said its been like that for 2 months already. The whole room was horrble. I will never book here again. I took photos of everything and showed front desk guy the video of the roach. For some reason this app will not let me upload my photos.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lucy

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Bernardino, Auburndale

Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Steve

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Gloria and Rudy jr

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

4/10 Poor

Barbara

Travelled with group
Disliked: Staff & service
When we checked in the key did not work..the door lock was broken. We had to have the desk clerk let us in our room every time we needed to get in instead of fixing the lock. The key did not work for the pool either. There was an ironing board, but no iron. The coffeemaker was broken. The mattresses were old as well as the couch in the room. Most of the desk clerks were clueless. The manager on our last day did apologize when we checked out and gave us a discount but I would never go back.
Stayed 2 nights in Oct 2024

2/10 Terrible

Ed

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
No TV sorry bkfst
Stayed 1 night in Oct 2024