6/10 Okay
Tami
Travelled with family
2 Dec 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I had stayed here once before and never remembered having any issues. But this past time was different. I did not expect to find the same people in the hotel this year but then I thought, maybe this same gathering happens ever year at the same time. But then I thought, why wouldn't a private gathering like this be confined to a private area like the grand ballroom? The event was catered so as a weekend guest, I was not being provided the amenities as the hotel website states or as advertised on the property that says there is breakfast, lunch, and dinner - which there was none of the 3? Its also good that I am not a swimmer. The pool was still closed - I say this because I decided to go and read the reviews from the last 6 months - the pool is apparently not a priority based on what other reviews mentioned. Also, the manager responded to each review with nothing but fluff because none of those conditions have changed. The other groups that were here seemed to be treating the entire hotel as their own home. People were everywhere lounging on all the furniture in the lobby and playing board games as if they didn't have anything else to do - I just felt very uncomfortable and were told these people, whom I didn't mind were there, actually are very regular patrons. It was just odd. As for my room, the bed was comfortable but the heat didn't work and they actually brought a space heater for us to use. I am willing to give this place one more try though.
Tami
Stayed 2 nights in Nov 2024