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SHIBUYA STREAM HOTEL

4.0 star property
4-star luxury hotel near Shibuya Crossing

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Photo gallery for SHIBUYA STREAM HOTEL

Lobby
Soundproofing, free WiFi, bed sheets, wheelchair access
Soundproofing, free WiFi, bed sheets, wheelchair access
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Shibuya Crossing
    ‪8 min walk‬
  • Tokyo Tower
    ‪5 min drive‬
  • Meiji Jingu Shrine
    ‪7 min drive‬
  • Tokyo (HND-Haneda)
    ‪42 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking (Shower Only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room, Non Smoking

  • City view
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room, Non Smoking

  • City view
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin, Maxium 4 Beds, Non Smoking

  • City view
  • 43 sq m
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Corner Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Non Smoking

  • City view
  • 43 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room, Non Smoking (Shower Only)

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

  • City view
  • 47 sq m
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Tokyo

Shibuya stay.With a stay at this Shibuya hotel, you'll be within half a mile (1 km) of Shibuya Crossing and 2 miles (3 km) of Meiji Jingu Shrine. Tokyo Midtown and National Stadium are also within 3 miles (5 km).

What's nearby

  • Shibuya Crossing - 8 min walk - 0.7 km
  • National Stadium - 4 min drive - 3.6 km
  • Tokyo Midtown - 4 min drive - 3.5 km
  • Tokyo Tower - 5 min drive - 4.4 km
  • Meiji Jingu Shrine - 7 min drive - 4.0 km

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 14 min walk
  • Haneda Airport (HND) - 42 min drive

Restaurants

  • ‪伊蔵八味噌らーめん - ‬2 min walk
  • ‪土鍋炊ごはん なかよし 渋谷ストリーム店 - ‬2 min walk
  • ‪酢重 Indigo - ‬2 min walk
  • ‪THE GREAT BURGER STAND - ‬2 min walk
  • ‪名代富士そば 渋谷東口店 - ‬2 min walk

About this property

SHIBUYA STREAM HOTEL

4-star luxury hotel near Shibuya Crossing
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury SHIBUYA STREAM HOTEL also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 177 guestrooms or units
  • 35 levels
  • Built in 2018
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
SHIBUYA STREAM HOTEL offers 177 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with pay movies.

Bathrooms include showers and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided weekly.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

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Shibuya Excel Hotel Tokyu

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
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The price is CA $172
CA $215 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,800 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3500 per person
  • Self parking fee: JPY 2800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. Cashless payment methods are available for all transactions.

Housekeeping service is provided once every 3 days.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

SHIBUYA STREAM HOTEL Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 740 out of 1003 reviews
Rating 8 - Good. 186 out of 1003 reviews
Rating 6 - Okay. 48 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location in Shibuya and close to many excellent dining options! Also close to Shibuya station which made public transportation very convenient! Hotel room was very clean. Bathroom design could use some updating but overall our stay was very comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

ZORA

Travelled with group
Liked: Property conditions & facilities
It will be better if there are more wash machines.
Stayed 5 nights in Dec 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
Perfectly positioned at Shibuya Station with everything you need nearby. The hotel was clean, it was modern with a great view of Tokyo tower of that’s the room you’re given.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nozomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel, Great Location
My husband and I spent the end of December/beginning of January here at Shibuya Stream. We made reservations with breakfast included. The staff was amazing! Everyone speaks several different languages. The breakfast buffet was so delicious and plentiful. They even had vegetarian choices. The room was clean and super quiet. I definitely recommend this hotel.
Stayed 3 nights in Dec 2024

6/10 Okay

Emdad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
average hotel, rooms are small but very much clean place
Stayed 7 nights in Dec 2024

10/10 Excellent

Peter, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute knockout of a property..funky feel and decor,great staff and service attitude ..and smack in the middle of a bustling,exciting neighbourhood..!
Stayed 4 nights in Dec 2024

10/10 Excellent

manpreet, Chicago

Stayed 2 nights in Nov 2024

10/10 Excellent

Lee

Stayed 4 nights in Dec 2024

10/10 Excellent

LUIS, San Diego

Stayed 11 nights in Nov 2024

10/10 Excellent

Nicole

Stayed 10 nights in Dec 2024

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Megan

Stayed 1 night in Nov 2024

4/10 Poor

Arthur

Stayed 3 nights in Nov 2024

10/10 Excellent

Angela

Stayed 2 nights in Nov 2024

10/10 Excellent

Payam

Stayed 2 nights in Nov 2024

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay here. Firstly the location is perfect. You are connected to all metro and train lines, so easy to get around. And then my room was so big for Japan and I had a gorgeous view of Tokyo Tower. It was a dream stay and I was devastated to leave! Would love to come back!
Stayed 4 nights in Nov 2024

10/10 Excellent

Evylin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has an excellent location, friendly staff and ideal room size (great for 3 adults) It is always our ‘go to’ hotel when we are in Tokyo.
Stayed 1 night in Dec 2024

10/10 Excellent

manpreet, Chicago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy access to subway. Multiple. Food options on site.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffery, Menifee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel and wonderful staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Florencio

Good area anywhere for subway and food amazing…
Stayed 5 nights in Nov 2024

10/10 Excellent

Hiu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right on top of the JR line for Narita Express at Shibuya Station, the convenience of not having to lug our luggage across multiple train stations is enough reason to stay here. Easy walk to other point of interest in Shibuya. Property was clean and spacious. Highly recommend.
Stayed 4 nights in Nov 2024

8/10 Good

Ching Tiu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n.a.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location!
Stayed 4 nights in Nov 2024

10/10 Excellent

Miriam

Stayed 4 nights in Oct 2024