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SHIBUYA STREAM HOTEL

4.0 star property
4-star hotel near Shibuya Crossing

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for SHIBUYA STREAM HOTEL

Lobby
Lobby
Exterior
Soundproofing, free WiFi, bed sheets, wheelchair access
Soundproofing, free WiFi, bed sheets, wheelchair access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Shibuya Hikarie
    ‪5 min walk‬
  • Cerulean Tower
    ‪8 min walk‬
  • Shibuya Crossing
    ‪8 min walk‬
  • Tokyo (HND-Haneda)
    ‪42 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking (Shower Only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room, Non Smoking

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin, Maxium 4 Beds, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Corner Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room, Non Smoking (Shower Only)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Shibuya Excel Hotel Tokyu

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (1456)
The price is CA $399
per night
CA $500 total
includes taxes & fees
16 Feb - 17 Feb
Shibuya Excel Hotel Tokyu

About the area

Tokyo

Shibuya stay.With a stay at this Shibuya hotel, you'll be within half a mile (1 km) of Shibuya Crossing and 2 miles (3 km) of Meiji Jingu Shrine. Tokyo Midtown and National Stadium are also within 3 miles (5 km).

What's nearby

  • Shibuya Crossing - 8 min walk
  • National Stadium - 4 min drive
  • Tokyo Midtown - 4 min drive
  • Tokyo Tower - 5 min drive
  • Meiji Jingu Shrine - 7 min drive

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 14 min walk
  • Haneda Airport (HND) - 42 min drive

Restaurants

  • ‪伊蔵八味噌らーめん - ‬2 min walk
  • ‪土鍋炊ごはん なかよし 渋谷ストリーム店 - ‬2 min walk
  • ‪酢重 Indigo - ‬2 min walk
  • ‪THE GREAT BURGER STAND - ‬2 min walk
  • ‪名代富士そば 渋谷東口店 - ‬2 min walk

About this property

SHIBUYA STREAM HOTEL

4-star hotel near Shibuya Crossing
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. SHIBUYA STREAM HOTEL also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 177 guestrooms or units
  • 35 levels
  • Built in 2018
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
SHIBUYA STREAM HOTEL offers 177 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with pay movies.

Bathrooms include showers and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided weekly.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 2800 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 3500 per person
  • 1 restaurant
  • 1 bar

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Refrigerator

More

  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3500 per person
  • Self parking fee: JPY 2800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. Cashless payment methods are available for all transactions.

Housekeeping service is provided once every 3 days.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

SHIBUYA STREAM HOTEL Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 734 out of 1006 reviews" "
Rating 8 - Good. 191 out of 1006 reviews" "
Rating 6 - Okay. 52 out of 1006 reviews" "
Rating 4 - Poor. 12 out of 1006 reviews" "
Rating 2 - Terrible. 17 out of 1006 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central Shibuya option
Great central location next to shibuya station. Friendly staff. Very convenient to have restaurants and coffee shops a few floor below. Didn’t use hotel bar or restaurant as they were most empty so had no atmosphere. Room spacious and comfortable. Walls are a little thin but luckily the adjoining rooms were quiet.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christina

Stayed 4 nights in Oct 2024

6/10 Okay

Dolly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, rooms are quiet and good blackout blinds! We regret booking a smaller room and couldn’t upgrade. The room was not represented well on the websites and even though we didn’t spend much time in the room, it was far too small for two people!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Dominic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shibuya stream was the perfect location for our 5 days in Tokyo. Perfectly located adjacent to the Shibuya station gave us quick access to every corner of Tokyo. The Shibuya area is lively and being a quick 5 minute stroll away gave us enough buffer to be in a quiet location and enjoy everything at our pace. The rooms are big enough and despite being smaller than western standards we managed just fine. The shower/tub was large and once we discovered we could stand in the tub and redirect the spray, duh. The TOTO toilet was great! Fun to use and spoiled me for life! The restaurant and bar were ok. We discovered a Dean and Deluca right out of the elevator and had our breakfasts there. The bar was good, measured pours and well done cocktails. Again other options nearby provided more variety and better people watching plus more value. We would definitely recommend Shibuya Stream.
Stayed 4 nights in Oct 2024

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Ulysses

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 4 nights in Oct 2024

8/10 Good

Jie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, the staff is friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing, staff was so wonderful, and accomodations so relaxing and comfortable. Location was great with many eating options nearby. Will definitely stay here again next time we are in Tokyo/Shibuya.
Stayed 3 nights in Oct 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Dino

Stayed 3 nights in Oct 2024

8/10 Good

Ping Kin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had an overall great stay at Shibuya Stream. Rooms were very clean but were quite small. I was in a room that was really far from the elevator, and due to the placement of the elevators of the hotel, it easily takes a few minutes to get from elevator to the room (if you’re unlucky like me). Location was good, there is a lot of construction at the subway station during my stay. But once you figure out the route, it’s quite convenient. Employees were very nice and accommodating. We arrived late in the evening and there were still clerks to assist in checking in. I would recommend this hotel.
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find and high quality
Clean, large room with a view of the Shibuya Scramble square. We loved the amenities and found the staff to be helpful as well. The best part for us as first timers to Tokyo is that its more or less directly attached to Shibuya Station, with signs leading the way from the trains to the hotel If you are looking for a quality place to stay in Tokyo, this is a great option
Stayed 6 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shibuya Stream is conveniently located next to everything. The staffs are super friendly and polite. The room itself is spacious and have everything you need including toothbrush and toothpaste, face mask and a whole lot more of other stuff for all that walking that you will do. I highly recommend this place.
Stayed 15 nights in Oct 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a perfect location for getting around: it's very close to Shibuya station, and walkable to many shopping and dining areas. The hotel itself was very clean and modern. The bed was comfortable. I liked the ability to opt out of daily room tidying/cleaning and towel changing. I would absolutely stay here again.
Stayed 5 nights in Oct 2024

8/10 Good

JUDY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about Shibuya Stream except for the in-room lighting. It would be perfect if at least 1 light in the room, maybe the one on top of the washing basin is brighter or white light for the purpose of putting on makeup. I sat next to the window with the little mirror provided in the room but found it extremely difficult to see how well my make-up was applied. Took me at least 20 minutes extra per day to apply makeup compared to my daily routine. With that said, Loved the location, room size, cleanliness, amenities, self-selected extra toiletries and the green hotel concept. Very convenient for food, shopping and transportation purposes.
Stayed 8 nights in Oct 2024

10/10 Excellent

Satoko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Tiffany

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was right in the middle of everything but very quiet, at the same time. We enjoyed the breakfast and nighttime DJ.
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff , great food , great building , lovely rooms and lovely people. Great breakfast and dinner .
Stayed 5 nights in Oct 2024

10/10 Excellent

Arvind

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. A bit difficult to find since it’s situated inside a mixed use complex. Staff was very helpful and the room clean and comfortable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Biola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property in the heart of Shibuya. I highly recommend!
Stayed 7 nights in Oct 2024

10/10 Excellent

ena, Atlanta

Liked: Cleanliness, staff & service
Location was really good but the actual hotel room was underwhelming
Stayed 2 nights in Oct 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location, right by shibuya station. Great for our first two days in Tokyo. Lots of great food options right in the same building. The staff was incredibly friendly and helpful and the room was a great size for our family of four. The breakfast was excellent as well. Looking forward to staying there one more night at the end of our trip.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of programming for guests, including live music, fee happy hour drinks, etc.
Stayed 5 nights in Oct 2024