2/10 Terrible
Janell
18 Oct 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I DO NOT RECOMMEND this hotel/motel. Beautiful location on the lake with very dated motel. My problem is that the room shower/tub combo had no water pressure. The very slight shower flow wasn’t enough to sustain a shower and I ended up using a 6oz cup to catch the drizzle from the tub spout, many times just to get the shampoo out of my hair, and to pour cups of water over me to bathe. I could use only a drizzle of hot water because if I turned on the cold to increase water pressure the hot water was non existent and left just freezing cold water. The heater in the bath didn’t work so I was soapy, slightly wet and freezing with a head full of shampoo. No phone in the room to call the front desk. When I told the desk staff ( owner?) in the morning there was only a “ sorry, we didn’t know” with no offer to make it right ( refund/discount/credit). Someone had to know - unless they don’t clean the tub. The hot/cold knobs were loose and it was hard to get the water on in the first place. Then it took a while to figure out how to get the water from the spout to the shower head, which I was not too bothered by. But when the slow drop of shower stopped and left only a trickle from the actual spout, I was very upset. Worst experience in a hotel/ lodge ever. Yet no offer to make the awful experience right.
Janell
Stayed 1 night in Oct 2024
