Big Cypress Lodge

5.0 star property
5-star luxury hotel near Bass Pro Shops at the Pyramid

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Big Cypress Lodge

Exterior
Bowling
Interior King Room
Front of property - evening/night
Lobby sitting area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available

Explore the area

Map
1 Bass Pro Drive, Memphis, TN, 38105
  • Bass Pro Shops at the Pyramid
    5 min walk
  • Mississippi River Park
    7 min walk
  • Mud Island River Park
    9 min walk
  • Memphis, TN (MEM-Memphis Intl.)
    17 min drive

Room options

Terrace Double Queen

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Interior Single King ADA

  • 48 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Interior Double Queen ADA

  • 48 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Terrace King Suite ADA

  • City view
  • Sleeps 3
  • 1 King Bed

Interior King Room

  • 48 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Exterior Double Queen

  • 48 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Terrace King Suite

  • City view
  • Sleeps 3
  • 1 King Bed

Terrace Double Queen ADA

  • City view
  • Sleeps 4
  • 2 Queen Beds

Interior Double Queen Room

  • 48 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Duck Cabin

  • 49 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Treehouse King

  • Resort view
  • Sleeps 3
  • 1 King Bed

Exterior Double Queen ADA

  • 48 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Treehouse Double Queen

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Fly Fishing Lodge

  • 122 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Exterior Single King

  • 48 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Memphis

Uptown stay.With a stay at this Uptown hotel, you'll be within half a mile (1 km) of Bass Pro Shops at the Pyramid and 2 miles (3 km) of Beale Street. Orpheum Theatre and Sun Studio are also within 3 miles (5 km).

What's nearby

  • Bass Pro Shops at the Pyramid - 5 min walk - 0.5 km
  • Renasant Convention Center - 10 min walk - 0.9 km
  • Beale Street - 20 min walk - 1.7 km
  • Orpheum Theatre - 3 min drive - 1.9 km
  • FedEx Forum - 3 min drive - 2.4 km

Getting around

  • Memphis Central Station - 8 min drive
  • Memphis International Airport (MEM) - 17 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬4 min walk
  • ‪Kay Kafe - ‬16 min walk
  • ‪Wahlburgers - ‬4 min walk
  • ‪Uncle Buck's Fish Bowl and Grill - ‬5 min walk
  • ‪Comeback Coffee - ‬9 min walk

About this property

Big Cypress Lodge

5-star luxury hotel near Bass Pro Shops at the Pyramid
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Event space at this hotel measures 5995 square feet (557 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the luxury Big Cypress Lodge. For a fee, parking is available.

This 5-star Memphis hotel is smoke free.

  • 103 guestrooms or units
  • Meeting rooms
  • 5995 sq ft of conference space
  • 557 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Big Cypress Lodge offers 103 accommodations with indoor private spa tubs and fireplaces. Rooms open to balconies. These individually decorated and furnished accommodations include dining tables. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and minibars. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include iPod docking stations and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish, Turkish

Property amenities

Family friendly

  • Bowling alley
  • Dining table
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (USD 20.00 per night)
  • Secured valet parking on site (USD 20.00 per night; includes in/out privileges)
  • Area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 14.00-23.00 for adults and USD 7.00-9.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Archery
  • Billiards/pool table
  • Bowling alley
  • Shopping mall
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Towels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Dryer
  • Fireplace
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Private indoor spa tub
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • Resort fee: USD 20.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14.00 to 23.00 for adults, and USD 7.00 to 9.00 for children
  • Self parking fee: USD 20.00 per night
  • Secured valet parking fee: USD 20.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Big Cypress Lodge Memphis
Big Cypress Lodge
Big Cypress Memphis
Big Cypress
Big Cypress Lodge Hotel
Big Cypress Lodge Memphis
Big Cypress Lodge Hotel Memphis

Big Cypress Lodge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1052 out of 1427 reviews" "
Rating 8 - Good. 180 out of 1427 reviews" "
Rating 6 - Okay. 93 out of 1427 reviews" "
Rating 4 - Poor. 48 out of 1427 reviews" "
Rating 2 - Terrible. 54 out of 1427 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a great place to stay. The restaurant at the top was outstanding.
Stayed 1 night in Aug 2024

8/10 Good

Trisha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Get new staff!!!!!
The entire check-in staff was less than welcoming, our check in person did not understand English, there was later a safety issue we witnessed while on our balcony overlooking the camping section of the store which involved a group of 6-8 stealing merchandise and a hand gun, when we called the front desk to report it, the person either wasn’t listening or didn’t understand English and was not concerned at all!!! We then tried calling the store and couldn’t get to a human for the automated phone system. When we were leaving, there was dog poop in the hallway, we reported it to the front desk staff and to no surprise, there was no care or concern. It’s such a shame for such a wonderful place, amazing rooms, and amenities to be staffed with such lack of caring, unsociable, non-responsive people!!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't like the bed . It was so low we had a hard time getting out of the bed
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Front deck check in lady was difficult to communicate with. Her foreign accent was difficult to understand. I had to get her to slow her speech down and repeat her sentences.
Stayed 1 night in Aug 2024

8/10 Good

Antonio

Liked: Staff & service, property conditions & facilities
Room was nice but the room was not clean well when i checked in they cleaned it later but that should not happen the patio area was not clean also need to better with these problems
Stayed 2 nights in Aug 2024

10/10 Excellent

Pieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very different getaway
It felt like we were at a camp in the woods - a very nice camp.
Stayed 1 night in Aug 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful!
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and property were beautiful!!!
Stayed 2 nights in Aug 2024

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great, complex let it down
Complex is really amazing and something I have never seen before. Room was very large and comfortable. Decor was really cool . Only downside was the connecting door between next door. It was not soundproof and we heard everything. Not very private. Would have expected that not to be an issue in this class of hotel. We also arrived on a Sunday and didn’t realise the restaurant closed at 7pm. There was a bar open after this, but disappointed at the close time. The menu was also limited on the Sunday which was a shame as it really reduced the choices. Food wasn’t spectacular, but shout out to Marcus our server. He was excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Absolutely insane property. Room was great , staff was great , restaurants were great 👍
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
This place needs better management
When we first checked in we were told breakfast was included and that it was open in the morning. Unfortunately when I walked my children to breakfast there was a rude staff member that said we needed a ticket but couldn’t tell us where to get one. Finally I went to the front desk and was told it would cost $72 for breakfast that we were told when we checked in was included. We paid it because our children were hungry and we had to get on the road for a long trip. Communication needs to be better for sure they also need signs on where things are because I had to ask multiple times just to figure out where to go. The elevator by the bowling alley was broken, our fridge was leaking, the room was not clean, staff members were less than friendly besides a few. I hope this review will help this company make some changes for future people who are staying here because for what we paid it was 100% a waste of money.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charged extra parking, restraint is dirty and overpriced, staff is not professional.
Stayed 2 nights in Jul 2024

4/10 Poor

Sarita

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
housekeeping not very good
Stayed 5 nights in Aug 2024

8/10 Good

Randall

Travelled with family
Stayed 1 night in Aug 2024

2/10 Terrible

Jak

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Abdulla

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great option for Memphis
Stayed 3 nights in Jul 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great to stay
Stayed 1 night in Aug 2024

6/10 Okay

Sam

Stayed 1 night in Aug 2024

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and the room was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Amber

Stayed 1 night in Jul 2024

10/10 Excellent

imelda

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Fiona

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024