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The Hayes Street Hotel Nashville

3.5 star property
3.5-star hotel near Vanderbilt University

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Hayes Street Hotel Nashville

Exterior
Lobby
Lobby
In-room safe, desk, laptop workspace, blackout drapes
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Parking available
  • Gym
  • Pet-friendly

Explore the area

Map
1909 Hayes Street, Nashville, TN, 37203
  • Vanderbilt University
    7 min walk
  • Las Palmas Mexican Restaurante
    1 min walk
  • Nashville Bus Station
    3 min drive
  • Nashville, TN (BNA-Nashville Intl.)
    11 min drive

Room options

View all photos for Single Room, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Single Room, Accessible

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, Accessible

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Single Room, Accessible

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 Bedroom

Standard Suite, 1 Bedroom

Standard Suite, 1 Bedroom

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Comfort Inn Downtown Nashville - Music City Center

Pool
Breakfast included
Pet-friendly
Free WiFi
4.1 out of 5, Very good, (1474)
The price is CA $215
per night
CA $254 total
includes taxes & fees
17 Jan - 18 Jan
Comfort Inn Downtown Nashville - Music City Center

About the area

Nashville

West End stay.With a stay at this West End hotel, you'll be within half a mile (1 km) of Vanderbilt University and 2 miles (3 km) of Bridgestone Arena. Belmont University and Ryman Auditorium are also within 2 miles (3 km).

What's nearby

  • Vanderbilt University - 7 min walk
  • Bridgestone Arena - 2 min drive
  • Ryman Auditorium - 2 min drive
  • Country Music Hall of Fame and Museum - 3 min drive
  • Nissan Stadium - 5 min drive

Getting around

  • Nashville Riverfront Station - 9 min drive
  • Nashville International Airport (BNA) - 11 min drive

Restaurants

  • ‪Cookout - ‬4 min walk
  • ‪Hattie B's Hot Chicken - ‬4 min walk
  • ‪Velvet Taco - ‬5 min walk
  • ‪Jason's Deli - ‬5 min walk
  • ‪The Row Kitchen & Pub - ‬4 min walk

About this property

The Hayes Street Hotel Nashville

3.5-star hotel near Vanderbilt University
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly The Hayes Street Hotel Nashville. Parking is available for a fee.

This 3.5-star Nashville hotel is smoke free.

  • 105 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
The Hayes Street Hotel Nashville offers 105 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 42 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 6:30 AM–10:00 AM

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.0 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hayes Street Hotel Nashville
Hayes Street Hotel
Hayes Street Nashville
Hayes Street
The Hayes Nashville Nashville
The Hayes Street Hotel Nashville Hotel
The Hayes Street Hotel Nashville Nashville
The Hayes Street Hotel Nashville Hotel Nashville

The Hayes Street Hotel Nashville Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 462 out of 1094 reviews" "
Rating 8 - Good. 272 out of 1094 reviews" "
Rating 6 - Okay. 196 out of 1094 reviews" "
Rating 4 - Poor. 99 out of 1094 reviews" "
Rating 2 - Terrible. 65 out of 1094 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Richard, Germantown

Business traveller, Travelled with partner
Nice hotel. Good value. There is construction all night across the street
Stayed 1 night in Oct 2024

6/10 Okay

Andrea

Travelled with family
Liked: Cleanliness, staff & service
Charged $42 for parking but there is a parking lot directly across the street for $35 a day. Mini fridge didnt work. Coffee in room was horrible. Room was clean and breakfast was okay. Feel a bit pricey for what it is tho.
Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll be back
Very friendly staff. Hot coffee seems to be accessible all day which is a huge plus. Also fresh water
Stayed 1 night in Sep 2024

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations. Safe walking distance to many restaurants and bars. Parking was easy (though valet was a bit pricey). Rooms were very comfortable and clean. A good bar in the hotel. Modern, stylish decor.
Stayed 1 night in Sep 2024

8/10 Good

Kimberley

Business traveller
Liked: Cleanliness, property conditions & facilities
Convenient, clean and affordable for area. Room very musty feom AC condensation and wet rug. Continental bkst icky and nothing but carbs.
Stayed 4 nights in Sep 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean Hotel. A couple blocks away from some good eats, cool bars, and live music. Would definitely stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Brianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location off of Broadway. Definitely need to uber to the downtown bars. Great service at the counter.
Stayed 1 night in Sep 2024

2/10 Terrible

Belissa

Liked: Cleanliness
Disliked: Amenities
Disappointing experience, recommend AGAINST staying here. The room was clean enough, but 1) The air conditioners are crazy loud, tried three different room and all have same units. 2) could not connect to guest internet and the desk person blamed my changing rooms and said I had to call the support line myself, it was 11 o’clock at night. Later found it was a systemic issue. 3) Standing water in tub, sink stopped didn’t close. They fixed the first one. 4) upgraded to a suite but outer room practically useless because almost no lighting, could not use it. Why no lamp??? 5) The buffet is the absolute lowest possible quality cheap carbs and the coffee is thin as can be. The guests were all commenting. The management doesn’t GAF enough to even provide halfway decent coffee to guests. 6) I wanted to extend a night. Desk told me I had to call Expedia, which turned into nearly an hour with no resolve. They told me I had to call hotel mgmt and gave me #. I called first thing in am & mgmt could not be bothered to call me back by checkout time, even to politely say they couldn’t accommodate me. I packed up and changed hotels, found something in the same price range that was so much better I regretted ever booking the Hayes. I recommend you DO NOT stay at the Hayes. Nothing good about it at all except a roof and a door.
Stayed 2 nights in Sep 2024

6/10 Okay

Lauren

Disliked: Cleanliness, property conditions & facilities
The hotel was ok however there was no cleaning done of my room during my stay and the duvet was just placed in between 2 sheets which as soon as you move the duvet it doesn’t stay together and your left with a duvet with no cover. The pillows were also super old and not fluffy. Would have been better if house keeping had refreshed the room as we ran out of towels. Breakfast was also very limited!
Stayed 2 nights in Sep 2024

6/10 Okay

Montserrat

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was good, yet not incredible. The lobby is beautiful, the breakfast was good, the staff could be friendlier, the area has walkable places to go, the rooms are big and spacey.
Stayed 5 nights in Sep 2024

4/10 Poor

Vickie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no room cleaning unless requested; room was dirty; window shades did not function; slept with outside light shinning in room; no hot water at bathroom sink breakfast was a waste of time and money (only protein boiled egg) other breakfast items stale out of date; no restaurants in walking distance;
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashleigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, and comfortable.
Stayed 1 night in Jul 2024

8/10 Good

Remi

Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jenifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Caitlyn

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Perry

Travelled with family
Liked: Cleanliness, amenities
Nice
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel. Nice room. Nice bathroom. Great water pressure with a shower head with six or seven different settings.
Stayed 2 nights in Sep 2024

6/10 Okay

Sharon, Gallatin

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Valet cost. For that price expect valet to be at stand when pull up. Not inside talking to registration agent. Free parking area too dark to use safely. Someone gave our room number first night for concessions. We had to use Uber eats to get Benadryl. Not complaining about that just being charged for items and not knowing until check out. Didn’t discuss charges because we needed to get home. Bought concessions second night without showing any form of identification.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hayes was clean and comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Vincent

Stayed 1 night in Aug 2024

4/10 Poor

Jennifer

Stayed 3 nights in Aug 2024

6/10 Okay

Lisa

Stayed 5 nights in Aug 2024

2/10 Terrible

pierre, burbank

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
never again at this hotel bad management and checking out two days earlier ....never credit my account as the front desk confirm with us a day before otherwise i wouldn't check out and expedia also failed in every level to get my money back?! another disappointment aftr all this years
Stayed 3 nights in Sep 2024

4/10 Poor

Amy

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024