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Best Western Galena Inn & Suites

2.5 star property
Enjoy the outdoor pool at this Galena hotel

Choose dates to view prices

Photo gallery for Best Western Galena Inn & Suites

Suite, 1 King Bed, Non Smoking, Jetted Tub
Reception
Suite, 1 King Bed, Non Smoking, Jetted Tub
Suite, 1 King Bed, Non Smoking, Jetted Tub
Suite, 1 King Bed, Non Smoking, Jetted Tub

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
9923 West US Route 20, Galena, IL, 61036
  • Grant Home
    ‪8 min walk‬
  • Grant Park
    ‪14 min walk‬
  • Belvedere Mansion
    ‪15 min walk‬
  • Dubuque, IA (DBQ-Dubuque Regional)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Galena

In historical district.Within a 15-minute walk of the hotel, you'll find Grant Home and Washburne House Historic Site. Grant Park and Belvedere Mansion are also within 2 miles (3 km).

What's nearby

  • Grant Home - 8 min walk - 0.7 km
  • Grant Park - 14 min walk - 1.2 km
  • Belvedere Mansion - 15 min walk - 1.3 km
  • Old Market House - 19 min walk - 1.5 km
  • Dowling House - 2 min drive - 2.0 km

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 30 min drive

Restaurants

  • ‪Casey's General Store - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Culver's - ‬6 min drive
  • ‪Bread & Vine - ‬18 min walk
  • ‪Galena Roasters - ‬2 min drive

About this property

Best Western Galena Inn & Suites

Enjoy the outdoor pool at this Galena hotel
Best Western Galena Inn & Suites offers its guests an indoor pool, an outdoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at Best Western Galena Inn & Suites. Self parking is free.
  • 1 building
  • 42 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
Best Western Galena Inn & Suites offers 42 accommodations with coffee/tea makers and hair dryers. Satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Galena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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  • Hot tub
  • Breakfast included
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includes taxes & fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Designer
Best Western Designer Galena
Best Western Designer Inn
Best Western Designer Inn Galena
Designer Inn
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Best Galena & Suites Galena
Best Western Designer Inn Suites
Best Western Galena Inn & Suites Hotel
Best Western Galena Inn & Suites Galena
Best Western Galena Inn & Suites Hotel Galena

Best Western Galena Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 514 out of 1001 reviews
Rating 8 - Good. 296 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

charles

Liked: Property conditions & facilities
Room was great. Pillow were not comfortable
Stayed 2 nights in Jan 2025

10/10 Excellent

Francisco J.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and affordable
Stayed 1 night in Jan 2025

4/10 Poor

Natasha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty upon arrival and we were given a new room. This room had an issue with keycards and we were locked out of the room no less than 4 times. The pool area was dingy and dirty. The staff was not very helpful when problems came up, apparently there is no manager on site. The outside of the hotel was littered with trash including a discarded bed frame. We ended up checking out early because of the issues we had. The positives were the water pressure and the beds were comfortable. There was one front desk worker that was friendlier and more willing to help you out, I didn’t catch his name.
Stayed 3 nights in Dec 2024

10/10 Excellent

Imam

Liked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Deborah

Liked: Staff & service
Very old and kinda creepy.
Stayed 1 night in Nov 2024

10/10 Excellent

JAMES

Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms
Stayed 1 night in Dec 2024

8/10 Good

Jodi

Desk clerk friendly. Breakfast was great. The cave room was fabulous.
Stayed 2 nights in Dec 2024

6/10 Okay

Dorota

Stayed 3 nights in Nov 2024

10/10 Excellent

Glena Lyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean place
Stayed 2 nights in Nov 2024

6/10 Okay

JAMES

Liked: Staff & service
Disliked: Property conditions & facilities
2 good things 1st... hot tub was hot & clean & breakfast was decent, although there was no meat. The bad...the fitness room...no tv that worked, no clock, no phone, weight machine was in bad shape. Pool room...no clock working, drinking fountain didn't work & was full of rust. The day desk girl was very friendly. Outside sign only said "Best Western".We would stay here again only if the price was the same.
Stayed 1 night in Dec 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeffery

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent and there is a pizza place and an irish pub with great food and drinks and staff within walking distance
Stayed 2 nights in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room was good overall, but the bed was very uncomfortable. My wife and I had trouble sleeping all night and have sore backs. Also, we stayed on the second floor and an elevator would’ve made it easier to bring in luggage.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy
Great features for the price
Stayed 1 night in Nov 2024

10/10 Excellent

Jocelyn

Stayed 2 nights in Nov 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice great live music next door at frank odowds! Nice view off of the balcony
Stayed 1 night in Nov 2024

6/10 Okay

Alvin

Travelled with partner
Liked: Cleanliness, staff & service
The pool was not clean, decided not to use it. Whirlpool tub water only warm. Bathroom was very small. only one small packet of pepper in the breakfast area.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, not walkable to Main Street
We had a great stay, when I first booked the room I thought it would be with in walking distance to Main Street but there isn’t actually a sidewalk towards that area. Nonetheless the drive was only about five minutes and very easy to get back and fourth. Most of the rooms have a balcony so that was great to get some fresh air. The guy that checked us in was very friendly. For solo travelers, the room was very secure and had an extra door chain for safety ☺️. Over all I would definitely recommend this place.
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Galena! About 3 mins to downtown! Walking distance to Grant’s house. Staff extremely polite and fun! Hot tub, pool, & breakfast were great! Will stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 2 nights in Oct 2024

10/10 Excellent

RoseAnn

Stayed 1 night in Oct 2024

4/10 Poor

Elvin

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
This is a typical Best Western - great staff, wonderful self serve breakfast, comfortable room. Just what one comes to expect. This is an older BW - no elevator, but not a problem for us. The hot tub was more of a warm tub. Unfortunately the guests in the room below us were smokers who camped out on their patio and smoked for hours on end. We could not use our balcony or be outside due to the smoke. I am not sure what recourse the hotel has, but it continued after we brought it to the staff's attention as it is a NON-SMOKING property. This was the main reason I did not give higher ratings.
Stayed 1 night in Oct 2024