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DoubleTree Resort by Hilton Grand Key - Key West

4.0 star property
4-star resort near Smathers Beach

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Photo gallery for DoubleTree Resort by Hilton Grand Key - Key West

Outdoor pool, open 7:00 AM to 11:00 PM, free cabanas, sun loungers
Lobby
40-inch LED TV with cable channels, TV, pay movies
Outdoor pool, open 7:00 AM to 11:00 PM, free cabanas, sun loungers
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Housekeeping

Explore the area

Map
3990 S Roosevelt Blvd, Key West, FL, 33040
  • Smathers Beach
    ‪4 min drive‬
  • Key West Golf Club
    ‪6 min drive‬
  • Duval Street
    ‪9 min drive‬
  • Key West, FL (EYW-Key West Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Living area

Room, 1 King Bed

  • City view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Studio Suite, 2 Queen Beds

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

40-inch LED TV with cable channels, TV, pay movies

Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Balcony, Pool View

Premium bedding, down comforters, in-room safe, desk

Room, Balcony, Pool View

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Balcony, Pool View

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King with balcony

40-inch LED TV with cable channels, TV, pay movies

King with balcony

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, Accessible, Non Smoking

  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed (Roll-In Shower)

  • City view
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

View from room

Studio Suite, 1 King Bed, Balcony

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queens with balcony

Premium bedding, down comforters, in-room safe, desk

Two Queens with balcony

  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, One King Bed, Pool View

View from room

Suite, One King Bed, Pool View

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds

  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King

40-inch LED TV with cable channels, TV, pay movies

Standard King

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, down comforters, in-room safe, desk

One King Bed, Non-Smoking, Accessible

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Key West

Oceanside stay.Within 2 miles (3 km) of this Key West resort, you'll find Smathers Beach and Fort East Martello Museum and Gallery. Key West Tropical Forest and Botanical Garden and Key West Art and Historical Society are also within 2 miles (3 km).
View more Resorts in Key WestOpens in a new window

What's nearby

  • Key West Tropical Forest and Botanical Garden - 2 min drive - 1.8 km
  • Smathers Beach - 4 min drive - 2.8 km
  • Key West Golf Club - 6 min drive - 3.4 km
  • Stock Island Yacht Club & Marina - 7 min drive - 4.8 km
  • Duval Street - 9 min drive - 6.1 km

Getting around

  • Key West Intl. Airport (EYW) - 3 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪El Siboney Stock Island - ‬4 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Hogfish Bar & Grill - ‬6 min drive
  • ‪Outback Steakhouse - ‬4 min drive

About this property

DoubleTree Resort by Hilton Grand Key - Key West

4-star resort near Smathers Beach
DoubleTree Resort by Hilton Grand Key - Key West offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this resort measures 7000 square feet (650 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly DoubleTree Resort by Hilton Grand Key - Key West. A roundtrip airport shuttle (available on request) and a beach shuttle are free.

Smoking is allowed in designated areas at this 4-star Key West resort.

  • 1 building
  • 216 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 7000 sq ft of conference space
  • 650 sq m of conference space
  • Built in 2000
  • Beach lounge chairs
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
DoubleTree Resort by Hilton Grand Key - Key West offers 216 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 40-inch LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Key West resort provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Languages

English, French, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM on request
  • Area shuttle up to 2 mi
  • Free beach shuttle
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch LED TV with premium cable channels
  • Pay movies

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Laundry facilities
  • Parking
  • Phone calls
  • Pool access
  • Self parking
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key
DoubleTree Hilton Grand Key
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort
DoubleTree Resort by Hilton Grand Key - Key West Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort Key West

DoubleTree Resort by Hilton Grand Key - Key West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 465 out of 1005 reviews
Rating 8 - Good. 226 out of 1005 reviews
Rating 6 - Okay. 154 out of 1005 reviews
Rating 4 - Poor. 83 out of 1005 reviews
Rating 2 - Terrible. 77 out of 1005 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Angie

Disliked: Staff & service, property conditions & facilities
Roaches
Stayed 7 nights in Apr 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

mayelin

Stayed 1 night in Nov 2024

6/10 Okay

david

Travelled with family
Pool
Stayed 2 nights in Jan 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Jan 2025

10/10 Excellent

Aqua Geo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Bayardo, CAPE CORAL

Stayed 1 night in Dec 2024

8/10 Good

Soraya

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Katherine

Liked: Staff & service, property conditions & facilities
Such a nice property and everyone was so nice
Stayed 1 night in Sep 2024

2/10 Terrible

Allan

Stayed 5 nights in Dec 2024

6/10 Okay

Ganesh

Travelled with family and small children
Liked: Cleanliness, amenities
Property was good but bathtub need renovation or maintenance, provided room key which is already occupied by another client that was very hilarious experience. Morning coffee provided for everyone even though you didn't purchased breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Jiyeon

Liked: Property conditions & facilities
It was ok, liked swimming pool and location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tang

Liked: Cleanliness, staff & service, property conditions & facilities
Beds are very comfortable. Heated pool, kids love it.
Stayed 2 nights in Dec 2024

2/10 Terrible

senad, Waterloo

Travelled with family
Disliked: Staff & service, property conditions & facilities
No comments. But I will never stay there again.
Stayed 4 nights in Dec 2024

8/10 Good

Samiat

Stayed 4 nights in Dec 2024

6/10 Okay

Sameer

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I recently stayed here and was disappointed with the experience. The property felt outdated and in need of renovations, falling short of the premium price charged. While the staff were friendly and helpful, communication from management was severely lacking, especially during two separate middle-of-the-night fire alarm incidents. Guests were left uninformed about the cause or resolution, and no apology or follow-up was provided. Additionally, the resort fee felt unjustified, with no clear explanation of what it covered. Breakfast was included for me which was exceptional. Overall for the price, I expected a higher standard of comfort, transparency, and professionalism. Despite the staff’s efforts, poor communication, unclear charges, and repeated disruptions made for an unsatisfactory stay. I cannot recommend this hotel unless significant improvements are made to both the property and management’s approach to guest relations. Key West offers many better options for a relaxing and well-managed experience.
Stayed 3 nights in Dec 2024

10/10 Excellent

YANITZA, miami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to many main attractions
Stayed 2 nights in Aug 2024

10/10 Excellent

Sheila, Kellyville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Convenient free bus ride to all amenities downtown. Some of the balcony rooms only have a slide door but no actual balcony as advertised.
Stayed 3 nights in Dec 2024

2/10 Terrible

Sreeja Karan

Stayed 1 night in Dec 2024

6/10 Okay

Wendy

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience!
Amazing experience!
Stayed 1 night in Dec 2024

6/10 Okay

Badri Narayanan

Disliked: Property conditions & facilities
Okay
Stayed 2 nights in Dec 2024

10/10 Excellent

FURROKH

Liked: Cleanliness, staff & service, property conditions & facilities
Great property for the price
Stayed 2 nights in Dec 2024

8/10 Good

Chris

Stayed 1 night in Dec 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice facility and friendly staff.
Stayed 4 nights in Dec 2024