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Sonesta Essential Orlando

3.0 star property
3-star hotel near Florida Mall

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Photo gallery for Sonesta Essential Orlando

Room, 2 Queen Beds
Outdoor pool, sun loungers
Room, 2 Queen Beds
Desk, laptop workspace, blackout drapes, iron/ironing board
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

Map
8101 Aircenter Ct, Orlando, FL, 32809
  • Florida Mall
    ‪4 min drive‬
  • Universal Orlando Resort
    ‪11 min drive‬
  • Universal Studios Florida
    ‪14 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About the area

Orlando

In shopping district.Within 3 miles (5 km) of this Orlando hotel, you'll find Florida Mall and Crayola Experience. Orlando Kart Center and Orlando Regional Medical Center are also within 6 miles (10 km).

What's nearby

  • Florida Mall - 4 min drive - 4.1 km
  • SeaWorld® Orlando - 11 min drive - 13.3 km
  • Universal Orlando Resort - 11 min drive - 12.1 km
  • Orlando International Premium Outlets - 12 min drive - 11.1 km
  • Universal Studios Florida - 14 min drive - 14.0 km

Getting around

  • Brightline Orlando Station - 13 min drive
  • Sand Lake Road Station - 15 min walk
  • Orlando Intl. Airport (MCO) - 14 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Wendy's - ‬7 min walk
  • ‪Taco Bell - ‬5 min walk
  • ‪Sharon's Homestyle Cookin - ‬4 min drive

About this property

Sonesta Essential Orlando

3-star hotel near Florida Mall
Sonesta Essential Orlando offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is available in public spaces for a fee. There's an onsite 24-hour business center. Free breakfast is available daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Sonesta Essential Orlando. Self parking is free.

This 3-star Orlando hotel is smoke free.

  • 100 guestrooms or units
  • 5 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Sonesta Essential Orlando offers 100 accommodations with coffee/tea makers and hair dryers. 55-inch LED televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Orlando hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, Spanish

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  • Free WiFi
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includes taxes & fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 1 per stay)

Parking and transportation

  • Free self parking on site
  • Uncovered extended parking on site (USD 15 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 10 to February 11:
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Parking area
  • Swimming pool
The following facilities are closed on Tuesday, Wednesday, Thursday, and Friday:
  • Fitness facility
  • Health club
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 4.00 per accommodation, per night
  • A damage deposit of USD 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless internet in public areas: USD 1 per stay (rates may vary)
  • Uncovered extended parking fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

We should mention

  • The seasonal pool will open in March and close in December.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Airport Inn
Best Western Inn Airport
Best Western Airport Inn Orlando
Best Western Airport Orlando
Best Western Airport Inn And Suites
Best Western Airport Hotel Orlando
Sonesta Essential Orlando Hotel
Best Western Airport Inn Suites
Sonesta Essential Orlando Orlando
Sonesta Essential Orlando Hotel Orlando

Sonesta Essential Orlando Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 545 out of 1538 reviews
Rating 8 - Good. 354 out of 1538 reviews
Rating 6 - Okay. 250 out of 1538 reviews
Rating 4 - Poor. 178 out of 1538 reviews
Rating 2 - Terrible. 211 out of 1538 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Charles

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

TONY

Disliked: Cleanliness

4/10 Poor

TONY, Marysville

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Appearently this hotel is under renovation. There is nothing listed on Travelocity, the hotel website or onsite at the hotel that states this. I would not have booked knowing this. Pictures online do not do justice to actual hotel pictures look photo shopped. It smelled there was mold and leaks and my bathroom was not usable with leaky roof with a big hole and buckets of water in bathroom. No manager on duty and communication was to let people know not to give that room and they gave me that room. Unsanitary and very dirty. The staff did what they could to accommodate, but they could not do anything since there was no manager. They had to clean a room for me to just sleep in a bed and in that room the bed board was broken and glued to a piece of wood.

4/10 Poor

Kathy

Stayed 1 night in Mar 2025

2/10 Terrible

Keenan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Lobby is a mess, missing ceiling tiles & dirt/food everywhere on the floor. They had no room keys to give us so they had to let us in our room and if we left we had to go get them to let us back in (and no I’m not joking about this). If it wasn’t so late I would have left the minute we walked in. The elevator had dirt all over it. Our room was on par with the rest of the hotel. Dirty and gross.Choose somewhere else to stay.
Stayed 1 night in Mar 2025

10/10 Excellent

MARIA

Stayed 1 night in Mar 2025

2/10 Terrible

STEPHANIE, EUDORA

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

DEVIN, MAGALIA

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Very nice staff. We'll stay there again.
Stayed 1 night in Feb 2025

8/10 Good

Samuel

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

MICHAEL, eldridge

Disliked: Property conditions & facilities
Made reservation 5 months ago when I checked in no rooms available
Stayed 1 night in Feb 2025

2/10 Terrible

Lacey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I am not picky about stays, but this was beyond what I could tolerate. We arrived near midnight, took multiple tries to get our door open because the keys weren’t working, found roaches in our room, the bathroom was so filthy I walked in and out, the couch was missing from the room, the walls were peeling, the room smelled horrible, and the fridge was so loud. Due to the time of day I debated staying, but simply couldn’t do it. I had to leave with my kids to find somewhere else to stay. We were not the only ones leaving. Front desk staff was kind, but very aware of the significant problems in the rooms.
Stayed 2 nights in Jan 2025

4/10 Poor

Leslie

Disliked: Staff & service, property conditions & facilities
They need to update their site because they do not provide airport transportation and haven't for six months! When we checked in the gentleman at the desk didn't know what he was doing and couldn't find our reservation for over a half hour and then tried to overcharge us. When we got to our room there was a roach in the bathroom.
Stayed 1 night in Jan 2025

10/10 Excellent

Connie

Stayed 1 night in Jan 2025

10/10 Excellent

Mike

Liked: Amenities
Nice clean room, friendly staff!
Stayed 1 night in Jan 2025

6/10 Okay

Heather

Stayed 6 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Randolph

Travelled with family and small children
Disliked: Staff & service, amenities
We stayed at this hotel for 6 nights and one never came to offer us room service or even exchange our towels (had to ask for clean towels twice), we specifically asked for the room cleaning services (which was offered to us at the time of check-in) at the counter and even though they acknowledge our request, they never came. While the property itself and its locations were ok, the service was severily lacking.
Stayed 6 nights in Dec 2024

10/10 Excellent

Leila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Oct 2024

6/10 Okay

Ernesto

Travelled with family
Disliked: Property conditions & facilities
It is under renovations. But still need to put up a plan to maintain the building after the renovations. IE, paint, room conditions, bathrooms. Simple things, as for example, I asked for a "Do not Disturb" sign, but they didn't had one of those.
Stayed 3 nights in Dec 2024

2/10 Terrible

Ismael

Stayed 1 night in Dec 2024

6/10 Okay

Abhishek

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Good for one night
The hotels seems to have gone through some renovations but it’s not tip top. The shower had rust in the tub, saw tiny roaches, the bed smelled like someone had slept in it and the sheets and curtains had stains. Overall the floors and towels were clean and bed well made. But proximity to the airport is a plus.
Stayed 1 night in Dec 2024

6/10 Okay

Dharshini

The iron board was dirty and stained.
Stayed 1 night in Dec 2024

10/10 Excellent

Jada

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay, staff was friendly and the room was clean
Stayed 1 night in Dec 2024

6/10 Okay

Noah Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Over all a good hotel. But make sure you call the hotel and make sure their renovations are done so that your key card would work. Had to go down stairs 4 to 5 times to change my key cards in 1 day.
Stayed 4 nights in Dec 2024