First of all, my room was delayed by an hour. Check-in was supposed to be at 4 PM, but I only got access to my room at 5 PM. When I finally entered, the bed was well-made, but everything else was disappointing. There was a lot of dust and dirt on the floor, and the sink was also dirty.
Another major issue is that the front desk is closed most of the time. I waited for about 20 minutes alongside six other people just to check in. The same thing happened during check-out. I left my key in the dropbox outside, yet they called me at 11:30 AM asking if I had left the room. There was no one in the office, and despite leaving my key outside as instructed, they still questioned the time I left. This felt like an attempt to charge me for any extra time, which is extremely rude considering they didn’t even provide the room at the agreed-upon check-in time the previous day.
Lastly, some people actually live in this hotel. There are families staying long-term in certain rooms, which makes the environment feel less like a hotel and more like a residential complex. This setup contributes to it being a bit dirty, noisy, and inconvenient for short-term guests.
Overall, my experience was disappointing, and I wouldn’t recommend this place to others.