SureStay by Best Western Victoria

2.5 star property
Hotel perfectly located for exploring Victoria

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay by Best Western Victoria

View from room
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Room amenity
Reception

Reviews

6.8 out of 10

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
3112 Houston Hwy, Victoria, TX, 77901
  • DeTar Hospital Navarro
    3 min drive
  • Victoria Skate Park
    3 min drive
  • Old Victoria County Courthouse
    4 min drive
  • Victoria, TX (VCT-Victoria Regional)
    7 min drive

Room options

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Victoria

City center stay.You'll find Old Victoria County Courthouse and DeTar Hospital Navarro within 2 miles (3 km) of this hotel. Victoria Skate Park and DeLeon Park are also within 3 miles (5 km).

What's nearby

  • DeTar Hospital Navarro - 3 min drive - 3.0 km
  • Victoria Skate Park - 3 min drive - 3.0 km
  • DeLeon Park - 4 min drive - 4.0 km
  • Texas Zoo - 6 min drive - 5.0 km
  • Victoria Mall - 8 min drive - 8.1 km

Getting around

  • Victoria, TX (VCT-Victoria Regional) - 7 min drive

Restaurants

  • ‪La Cabana - ‬19 min walk
  • ‪Whataburger - ‬9 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Tolbert's Dairy Treet - ‬4 min drive
  • ‪Mi Ranchito Restaurant - ‬16 min walk

About this property

SureStay by Best Western Victoria

Hotel perfectly located for exploring Victoria
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay by Best Western Victoria. Self parking is free.

This Victoria hotel is smoke free.

  • 101 guestrooms or units
  • 2 levels
  • 3 buildings
  • To-go breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Television in lobby
  • ATM
  • No smoking on site
  • Water dispenser
  • 1 conference room
SureStay by Best Western Victoria offers 101 air-conditioned accommodations with coffee/tea makers and hair dryers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Dining table
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathtub
  • Grab bar in bathtub
  • Handrails in stairways
  • In-room accessibility
  • Low-height bed
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 32-inch TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Late check-in subject to availability
Late check-in fee: USD 50.00 for check-in between 11:00 AM and noon
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50.00 per accommodation, per stay
  • Cash Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-in fee: USD 50.00 for check-in between 11:00 AM and noon
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Knights Inn Hotel Victoria East
Knights Inn Victoria East
Knights Inn Victoria Hotel
Hotel Knights Inn Victoria Victoria
Victoria Knights Inn Victoria Hotel
Hotel Knights Inn Victoria
Knights Inn Victoria Victoria
Knights Inn Victoria East
Knights Inn Victoria Hotel
Hotel Knights Inn Victoria Victoria
Victoria Knights Inn Victoria Hotel
Hotel Knights Inn Victoria
Knights Inn Victoria Victoria
Knights Inn Victoria East
Knights Inn Hotel
Knights Inn
Knights Inn Hotel
Knights Inn
Knights Inn Victoria
Surestay By Victoria Victoria
SureStay by Best Western Victoria Hotel
SureStay by Best Western Victoria Victoria
SureStay by Best Western Victoria Hotel Victoria

SureStay by Best Western Victoria Reviews

Reviews

6.8
Rating 10 - Excellent. 107 out of 383 reviews" "
Rating 8 - Good. 95 out of 383 reviews" "
Rating 6 - Okay. 68 out of 383 reviews" "
Rating 4 - Poor. 44 out of 383 reviews" "
Rating 2 - Terrible. 69 out of 383 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tanecka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Love this property
Stayed 1 night in Aug 2024

2/10 Terrible

Martha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Surestay not all do that again
I booked a room online with expedia.com for sure say I'm using highway in Victoria Texas before I got there I had called to see if everything went through all right they said that I had to put a $50 deposit but I told him that all I had was the money for the room that I booked well later she told me that I needed the $50 for deposit because I was local they gave me ugly looks also I had told him that I had your 6:00 before I would lose my 98 hour for the room I asked him to call expedia.com but she gave me a little cuz she didn't want to help I also told her that my phone was dead and if they had a phone in a hand and one of the counter but still she did not want to book it or let me have my room by the time I didn't get the $250 it was early like 5 hours later second guy over there I have some trouble questions but it was like he didn't want to answer the question I needed was terrible friendly not at all preparing I asked him if there was anything else that I need then they came up with I need ID for everybody that was staying in the room everything just went wrong and no help from the receptionist I want to go there again
Stayed 1 night in Aug 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Catherine

Stayed 1 night in Jul 2024

10/10 Excellent

Juanita

Stayed 1 night in May 2024

10/10 Excellent

Pooja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ll👌feel like home
I was amazing experience to stay here. I feel like a home, all staf very good and all services also. morning brekfast also fresh, staff very cooprative. whenever I will visit again Victoria TX. I would like to stay here. Thanks
Stayed 6 nights in Jun 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast they offered. Good juice, waffles and boiled eggs.
Stayed 1 night in Jun 2024

6/10 Okay

Antonio

Travelled with family
Liked: Staff & service
Pool not clean, water outside by rooms door from AC unit , bugs in room, vent in restroom not working and soda vending machine took my $2 with no soda.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sylveria D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grandson's graduation party
Went there to celebrate a graduation party for our grandson. Very pleasant place and very close to restaurants and fast food. Plenty of free parking. For just a one-night stay,it was just perfect us and our extended family.
Stayed 1 night in Jun 2024

10/10 Excellent

Sylveria D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Victoria Tx trip
We came down to our grandson's graduation party. Our stay was very pleasant and comfortable. What really made this trip so much better was that we were able to bring our fur baby with us. Their pet fee was very satisfying!! We do see us staying there again. Thank you 😊
Stayed 1 night in Jun 2024

6/10 Okay

Dean

Liked: Cleanliness, staff & service, amenities
It was quiet and peaceful But they need a TV guide or channel guide.
Stayed 2 nights in May 2024

2/10 Terrible

Lorena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was extremely dirty! There was a hole on the restroom door and the toilet would not flush well ! There was huge stains on our bedding I will never stay here agian! Our room was 205 second floor! Do not recommend at all!
Stayed 2 nights in May 2024

10/10 Excellent

Traci

Stayed 5 nights in Jan 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always have a great stay .
Stayed 1 night in May 2024

6/10 Okay

Clarissa

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Family of five
Once we entered the room there was dead crickets. But service was great and beds were comfortable to sleep on. A pluz for us a family of five.
Stayed 2 nights in Apr 2024

2/10 Terrible

Devin

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Found roaches in our room along with hair all over the bed, on bathroom floor, tub and sink. Mold on the ceiling in the bathroom. Also had another black bug that bit me, yes I told management or tried to but the lady at the front desk said he wasn't here. And couldn't get a discount on the room.
Stayed 1 night in Apr 2024

8/10 Good

heather

Liked: Staff & service, property conditions & facilities
The room was clean except the bathroom wasn't swept. Bed bug free
Stayed 1 night in Apr 2024

10/10 Excellent

David R

Liked: Cleanliness, staff & service, property conditions & facilities
Handy location
Stayed 1 night in Apr 2024

10/10 Excellent

Jessie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 2 nights in Mar 2024

8/10 Good

Jose Antonio Ponce

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great
Stayed 1 night in Mar 2024

10/10 Excellent

Wayne

Stayed 1 night in Feb 2024

6/10 Okay

James

Disliked: Staff & service, property conditions & facilities, room comfort
Disrespectful
I felt very disrespected when before i left to go to work the front desk had to check my room. Not a good experience at all. What kind of person do they think i am. I will never gi back and recommend the same to you.
Stayed 1 night in Feb 2024

4/10 Poor

Nancy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t Do It!
Well, they remodeled an old property, so it looks nice, but… The first room, the heating didn’t work, the second room had heating that worked, but no thermostat that worked, so all night long I had to turn the heat on, shut it off when it got hot, turn it back on when it got cold, turn it off, turn it on. The next morning, after a lukewarm shower that finally was just cold, I decided I was done, and attempted to check out early. The guy at the front desk hung me up for half an hour about not being able to refund since I booked online, but he could upgrade my “for free.” Just to get him to shut up, I agreed. Everything in the “upgraded” room worked just fine, except for the dead cockroach on the floor. I am sorry, but this was just dreadful.
Stayed 2 nights in Jan 2024

10/10 Excellent

Joeye

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Clean just updated nice
Stayed 1 night in Jan 2024