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"Stayed here overnight before an early flight at nearby Heathrow & my family absolutely loved this hotel. Our 3 rooms were positively glamorous, although the layout differed slightly in each. The rooms were super clean and had every amenity, ironing boards, mini-fridge, some of our rooms even had a chaise/sofa and desk, and all had these amazing panoramic windows - the views varied but my mum loved hers, which overlooked the runway which she found exciting. We did not notice any noise. British tubs are notoriously high and slippery but if I recall, this was the only hotel that provided anti-slip mats - do ask about accessibility showers if that is a concern for you. The hotel-hoppa bus from Heathrow will drop you to Hyatt Place on their route, and there is also a public bus stop just in front of the hotel that will take you, I think, to Heathrow from which you can take the subway/tube into the city (we booked an Uber which was a bit pricey for a big group but we felt more convenient at the time). We paid the 20 GBP per person for the breakfast, which was a huge affair and quite worth it. The restaurant onsite has delicious food, and their staff as well as the front desk were exceedingly pleasant - they were a standout actually. One of us needed extra blankets or something when we were there and they brought a small portable heater. Our group of 6 unanimously agreed we would all happily do this again for stays when we need to be close to the airport."

"excellent stay"

"Excellent staff comfy bed and great breakfastt"

"Comfortable room, good restaurants. Heathrow closed so no flights, and hotel renewed room. Ir was sold out."

" property was what it is hotel"

"First of all the building is beautiful. Very clean and appealing. We enjoy bourbon, so of course, we choose this hotel every time we are in London. It's a short walk from Hammersmith station, so convenient for everything on the Piccadilly line, including the airport. Bar staff super knowledgeable and friendly. I came home and tried to make the Queen Bee cocktail. It tasted nothing like they made it. Great experience and highly recommend. "