See all properties

Chateau Big Bear Boutique Hotel, BW Signature Collection

3.5 star property
3.5-star ski hotel near Snow Summit

Choose dates to view prices

Photo gallery for Chateau Big Bear Boutique Hotel, BW Signature Collection

Lobby
Seasonal outdoor pool
Seasonal outdoor pool
Exterior
Dinner served, American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Pool
  • Gym
  • Hot tub

Explore the area

Map
42200 Moon Ridge Rd, Big Bear Lake, CA, 92315
  • Bear Valley Community Hospital
    ‪8 min walk‬
  • Interlaken Shopping Center
    ‪13 min walk‬
  • Big Bear Mountain Resort
    ‪16 min walk‬
  • Big Bear, CA (RBF)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

Standard Room, 1 King Bed, Accessible, Balcony

Standard Room, 1 King Bed, Accessible, Balcony

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

  • 28 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Fireplace

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Pool

Holiday Inn Resort The Lodge At Big Bear Lake by IHG

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (1001)
The price is CA $240
per night
CA $271 total
includes taxes & fees
7 Mar - 8 Mar
Holiday Inn Resort The Lodge At Big Bear Lake by IHG

About the area

Big Bear Lake

Near the slopes.Your stay at this Winter Park hotel places you within 2 miles (3 km) of Snow Summit and The Village. Also, Bear Valley Community Hospital is within half a mile (1 km) and Eagle Point is within 2 miles (3 km).

What's nearby

  • Snow Summit - 20 min walk
  • The Village - 3 min drive
  • Big Bear Visitor Center - 4 min drive
  • Bear Mountain Express Lift - 4 min drive
  • Alpine Slide at Magic Mountain - 4 min drive

Getting around

  • Los Angeles - Ontario Intl. Airport (ONT) - 78 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Maggio's Pizza - ‬12 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Carl's Jr. - ‬14 min walk
  • ‪Domino's Pizza - ‬2 min drive

About this property

Chateau Big Bear Boutique Hotel, BW Signature Collection

3.5-star ski hotel near Snow Summit
Relax in the hot tub after a day on the slopes or enjoy the use of a fitness center. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. WiFi and wired Internet are free in public spaces. Free self parking is available.

This 3.5-star Big Bear Lake hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 2077 sq ft of conference space
  • 193 sq m of conference space
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Chateau Big Bear Boutique Hotel, BW Signature Collection offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Big Bear Lake hotel provides wireless Internet access for a surcharge. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free theme park shuttle
  • Refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: WiFi (USD 1 per night)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free area shuttle up to 15 miles
  • Free shopping center shuttle
  • Free theme park shuttle

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Fitness center
  • Foosball table
  • Seasonal outdoor pool
  • Hot tub
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 1 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Big Bear
Best Western Big Bear Chateau
Best Western Chateau Hotel Big Bear
Big Bear Best Western
Big Bear Chateau
Big Bear Chateau Best Western
Best Western Big Bear Chateau Hotel
Best Western Chateau
Best Western Big Bear Chateau
Chateau Big Bear Boutique Hotel, BW Signature Collection Hotel

Chateau Big Bear Boutique Hotel, BW Signature Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 591 out of 1002 reviews
Rating 8 - Good. 242 out of 1002 reviews
Rating 6 - Okay. 86 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 46 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place ❤️
Stayed 1 night in Jan 2025

10/10 Excellent

Mariana

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We loved access to the new trail next door
Stayed 1 night in Nov 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful, the rooms were very clean, however they only supply you with 2 sets of towels. Breakfast was pretty good. The side entrance had a bunch of stuff in the way but not terrible. All around I would go stay there again and I would recommend it to my friends and family.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and comfy rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean
Stayed 1 night in Nov 2024

6/10 Okay

Tim and Lucy

Thin walls, noisy neighbors. Basic room. Thought it would be nicer by the lobby photos.
Stayed 1 night in Nov 2024

10/10 Excellent

Xudong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy family stay
The BW Chateau hotel had a convenient location, plenty of amenities, and suited my small family of 4. It was about a 5-minute drive from BB Village. It was close to a Walgreen’s and a very good steak and seafood restaurant, and we were in a homey hotel that looked from a bygone era. It was relatively quiet, although walls were thin. The room was clean and comfortable, bed softer than I usually like, but still comfy. Breakfast was good each day, allowing both hot and cold selections. The kids liked the game room in the lower level, and it seemed that the jacuzzi was on and people were enjoying it in the cool air. Loved the fireplace in the room, as well, which added to the general cozy feel of this place. It also seemed like the hotel was undergoing some repairs throughout.
Stayed 2 nights in Nov 2024

10/10 Excellent

Doreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and friendly check in, the fireplace in our room and the hot spa!
Stayed 1 night in Nov 2024

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very clean and maintained! Will definitely be coming back!
Stayed 3 nights in Nov 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel undergoing renovations from recent conversion of Best Western. The rooms were beautifully redone and all brand new, although the bathrooms could use an update. Nevertheless, the charm is definitely there. Gas fireplaces are a highlight in all rooms. Free hot breakfast buffet is a huge plus, especially considering the price per night. The downstairs bar has live music on Friday/Saturday nights and gets pretty lively. We had a great time and will definitely be back. Very relaxing weekend.
Stayed 3 nights in Nov 2024

10/10 Excellent

Behzad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beauty of the hotel, the breakfast and the fireplace in the room. The staff was great also!
Stayed 1 night in Nov 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Anupam

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with clean rooms and comfortable beds. Parking was plenty too.
Stayed 1 night in Oct 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities
The property was very clean, well located and the breakfast was more than I expected. No complaints except that the decor is a little tired.
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and beautiful. Had a nice quiet stay. Great staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

alexandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! What a great find. The place is beautiful and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Alfredo

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Hideki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I felt electric shocks many times Balcony woods were broken it might some kids could be falling Room number is 125
Stayed 1 night in Oct 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay with family
Stayed 1 night in Oct 2024