Holiday Inn Resort The Lodge At Big Bear Lake by IHG

3.0 star property
3-star ski hotel near Snow Summit

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Photo gallery for Holiday Inn Resort The Lodge At Big Bear Lake by IHG

Restaurant
Exterior
Exterior
Restaurant
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

Map
40650 Village Drive, Big Bear Lake, CA, 92315
  • The Village
    ‪3 min walk‬
  • Big Bear Visitor Center
    ‪6 min walk‬
  • Snow Summit
    ‪5 min drive‬
  • San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪67 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Communications, Backside View)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, High Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Courtyard View (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 King Bed, Accessible, Balcony (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Patio, Courtyard View

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony (Jetted Tub, High Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Courtyard View

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Backside View)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds (High Floor)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Suite, 1 King Bed, Jetted Tub (High Floor)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony, Courtyard View

  • Sleeps 2
  • 1 King Bed

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About the area

Big Bear Lake

Near the slopes.Within a 10-minute walk of this Big Bear Central hotel, you'll find The Village and Bowling Barn. Big Bear Visitor Center and Big Bear Marina are also within half a mile (1 km).

What's nearby

  • The Village - 3 min walk - 0.3 km
  • Big Bear Visitor Center - 6 min walk - 0.5 km
  • Big Bear Marina - 6 min walk - 0.6 km
  • Alpine Slide at Magic Mountain - 12 min walk - 1.0 km
  • Snow Summit - 5 min drive - 4.1 km

Getting around

  • Los Angeles - Ontario Intl. Airport (ONT) - 88 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬19 min walk
  • ‪Domino's Pizza - ‬2 min drive
  • ‪Grizzly Manor Cafe - ‬2 min drive
  • ‪Jack in the Box - ‬4 min walk

About this property

Holiday Inn Resort The Lodge At Big Bear Lake by IHG

3-star ski hotel near Snow Summit
Holiday Inn Resort The Lodge At Big Bear Lake by IHG offers its guests a seasonal outdoor pool, a sauna, and a fitness center. There's a restaurant on site. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8999 square feet (836 square meters) and includes a conference center. A vending machine, an arcade/game room, and gift shops/newsstands are also featured at Holiday Inn Resort The Lodge At Big Bear Lake by IHG. Self parking is free.

This 3-star Big Bear Lake hotel is smoke free.

  • 148 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 8999 sq ft of conference space
  • 836 sq m of conference space
  • Ski equipment storage
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Holiday Inn Resort The Lodge At Big Bear Lake by IHG offers 148 air-conditioned accommodations with safes and coffee/tea makers. Premium satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Big Bear Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free international calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from March 22 2025 to April 6 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Northwoods Big Bear Lake
Northwoods Resort
Northwoods Resort Big Bear Lake
Holiday Inn Resort Lodge Big Bear Lake
Holiday Inn Big Bear Lake
Northwoods Resort Conference Center
Holiday The At Big Bear By Ihg
Holiday Inn Resort The Lodge At Big Bear Lake

Holiday Inn Resort The Lodge At Big Bear Lake by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 462 out of 1003 reviews
Rating 8 - Good. 226 out of 1003 reviews
Rating 6 - Okay. 149 out of 1003 reviews
Rating 4 - Poor. 87 out of 1003 reviews
Rating 2 - Terrible. 79 out of 1003 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

GREGORIA, PERRIS

Liked: Cleanliness, staff & service, property conditions & facilities
My family and i had a great stay. Very nice location.
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Stay in Big Bear

I prepaid for the breakfast but the hotel management charged 50 usd on top of the prepaid amount saying, breakfast is free from mo day to Saturday but not on sunday. There were chocolates near the bed which were not cleaned. The refrigerator did not work. The doors to the bathroom is too difficult to close or open as there are no handles to the door on top of that the heating in the usint was terrible.
Stayed 1 night in Jan 2025

8/10 Good

Erika Ruiz

Travelled with partner
Like that the village is walking distance and very convenient. I think staff could be a bit nicer and helpful .
Stayed 3 nights in Jan 2025

10/10 Excellent

amber

Liked: Cleanliness, property conditions & facilities
Beds could be softer and tv over fireplace so it would be more convenient. Restaurant was pricey
Stayed 1 night in Jan 2025

10/10 Excellent

joel

Liked: Cleanliness
Disliked: Property conditions & facilities

Jacuzzi

I asked to be on a lower floor due to my wife’s bad knees and to be close to the jacuzzi as it’s therapeutic for her. It was disappointing that the resort did not notify us as we were looking forward to the amenities the resort advertised. An organization like Holiday Inn should notify their customers of an inconvenience like this and compensate Had we been notified we would have stayed at another location to enjoy a jacuzzi.
Stayed 1 night in Jan 2025

2/10 Terrible

Yasuhiro, Glendale

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed room 212 and water stuck in sink forever. I called front and they said it will be take care but nobody show up and water stuck in the sink over night.
Stayed 1 night in Jan 2025

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Mountain Getaway

Quick trip to mountains was very clean friendly hotel.Best feature was walkable to downtown shops and restaurants.
Stayed 2 nights in Jan 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable clean rooms. Property feels like a mountain lodge, though is getting a little dated. Have stayed here before, and probably will again.
Stayed 1 night in Jan 2025

6/10 Okay

Ritesh

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was good but rooms were old.
Stayed 1 night in Jan 2025

10/10 Excellent

Madisen

Stayed 2 nights in Jan 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome except the toilet paper was awful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Marisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Sakone

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

angelina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience, some missed advertising on kids eat free and breakfast which was a factor in choosing this property. Other than that over all amazing.
Stayed 2 nights in Jan 2025

10/10 Excellent

Filipe

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The restroom smelled of urine and there was hair in the bathtub.
Stayed 1 night in Jan 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
It was the perfect place for small getaway with my significant other.
Stayed 1 night in Jan 2025

2/10 Terrible

Lynn

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
It is really not worthy to pay such fees for poor quality and services. Not enough front desk staff to processing check in, long wait for room services... Holiday Inn is getting worse.
Stayed 1 night in Dec 2024

10/10 Excellent

Shao-Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy, and it's only a 5 minute drive to Snow Summit.
Stayed 2 nights in Jan 2025

4/10 Poor

Kelly

Travelled with family
Disliked: Staff & service

Do not stay here

This hotel property has declined. After a chilly day on the slopes, we were looking forward to warming up in the hot tub, but chose not to because it was full of leaves and dirt. The kids used to love the arcade, but the change machines were out of order, so they couldn’t play anything. The bar and restaurant service was atrocious—slow and food that was not up to par, especially given the price. The television in the room did not function properly either. When I addressed these issues upon check out, the staff provided zero help or solutions. Definitely NOT worth the $500 I ended up spending for a single night. We will not be going back again.
Stayed 1 night in Dec 2024

6/10 Okay

Hayley

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a good stay in big bear. Nice clean room and walkable to the village. If you are a light sleeper you will hear everything in the halls and around your room.
Stayed 2 nights in Jan 2025

8/10 Good

Cindy, Richmond

Liked: Cleanliness, staff & service
We enjoyed our stay at the Holiday Inn Resort. We love the convenience of walking to shops and restaurants. The location is excellent! Super close to Alpine Slide. The one issue we had during our stay was the temperature control for the room. The room’s temperature stayed at 78-79 degrees throughout the whole time and it was really unbearable. Even though the weather outside was cold, sleeping in a hot and stuffy room was not pleasant. My family and I did not have a good sleep during the 2 nights we were there. We still enjoyed the resort for its proximity to many shops and activities.
Stayed 2 nights in Dec 2024

4/10 Poor

Jennifer

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Beds were very uncomfortable. You cannot control the temperature in your room. Room stayed hot. Front desk was not helpful. Asked questions about my booking, was brushed off every time. Asked for a receipt at checkout and was told they could not give me one because I did not book through them. Then charged me more than what I booked for. Would not stay again.
Stayed 2 nights in Jan 2025

8/10 Good

Janice

Stayed 2 nights in Jan 2025

8/10 Good

Frank

Travelled with family
Liked: Cleanliness

Great Location, Great check in, bar was not good.

Location is great, right in the Village. The bar in the hotel was terrible. No working beer taps, 90% of bottled beers advertised as available were out of stock. Bartender didn't know how to make drinks, ordered a Moscow mule, wasn't even close. Check in was excellent, friendly staff and was able to check in hours early.
Stayed 1 night in Jan 2025