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Holiday Inn Express Hemel Hempstead, an IHG Hotel

3.0 star property
3-star hotel near The Snow Centre

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Express Hemel Hempstead, an IHG Hotel

Exterior
Front of property
Standard Room, 2 Single Beds
Free daily buffet breakfast
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Stationers Place, Apsley Lock, Hemel Hempstead, England, HP3 9RH
  • The Snow Centre
    3 min drive
  • Planet Ice
    4 min drive
  • Gadebridge Park
    5 min drive
  • London (LTN-Luton)
    25 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 12 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible Bathtub

Room, 1 Double Bed, Accessible Bathtub

Room, 1 Double Bed, Accessible Bathtub

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Hemel Hempstead

In Hemel Hempstead .Stay at this Hemel Hempstead hotel and you'll be within 2 miles (3 km) of The Snow Centre and 6 miles (10 km) of Warner Bros. Studio Tour London. The Grove is within 6 miles (10 km) and St Albans Cathedral is within 9 miles (15 km).

What's nearby

  • The Snow Centre - 3 min drive
  • Warner Bros. Studio Tour London - 8 min drive
  • The Grove - 9 min drive
  • St Albans Cathedral - 12 min drive
  • ZSL Whipsnade Zoo - 29 min drive

Getting around

  • Apsley Station - 2 min walk
  • Watford Underground Station - 13 min drive
  • Luton Airport (LTN) - 35 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪DJ's Play Park - ‬5 min drive
  • ‪Fish and Chip Shop - Seaworld - ‬9 min walk
  • ‪Atherstone Red Lion - ‬11 min walk
  • ‪The Paper Mill, Apsley - ‬1 min walk

About this property

Holiday Inn Express Hemel Hempstead, an IHG Hotel

3-star hotel near The Snow Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

The business-friendly Holiday Inn Express Hemel Hempstead, an IHG Hotel also features a vending machine, express check-out, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

This 3-star Hemel Hempstead hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2004
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Express Hemel Hempstead, an IHG Hotel offers 116 accommodations with hair dryers and irons/ironing boards. A pillow menu is available. 32-inch LED televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 68
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LED TV
  • Digital channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hemel Hempstead
Holiday Inn Hotel Hemel Hempstead Express
Hemel Hempstead Holiday Inn
Holiday Inn Express Hemel Hempstead Hotel Hemel Hempstead
Holiday Inn Hemel Hempstead
Holiday Inn Express Hemel Hempstead Hotel
Holiday Inn Express Hemel Hempstead
Holiday Inn Express Hemel Hempstead an IHG Hotel
Holiday Inn Express Hemel Hempstead, an IHG Hotel Hotel

Holiday Inn Express Hemel Hempstead, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 477 out of 1001 reviews" "
Rating 8 - Good. 373 out of 1001 reviews" "
Rating 6 - Okay. 89 out of 1001 reviews" "
Rating 4 - Poor. 42 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mina

Stayed 1 night in Aug 2024

6/10 Okay

Zeina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the room doors, whenever we had to close the door properly we had to make a bit of effort which creates noise. same if other people were closing their room door, we would wake up to the noise the door would make. Otherwise I liked the room, yet it feels like the rooms could use some renovation.
Stayed 2 nights in Aug 2024

2/10 Terrible

Catherine

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was far too small for 3 people. The beds were hard and uncomfortable. Pillows were hard too. Staff were lovely, can’t fault them. Breakfast good but coffee cold.
Stayed 3 nights in Aug 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, staff are amazing, breakfast is fantastic rooms are very comfortable, love that you can get to food, drinks, shopping all close by
Stayed 1 night in Jun 2024

4/10 Poor

Glen

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs some TLC!
Hotel is beginning to look tired. Cleanliness has gone down hill. Breakfast plates and glass very dirty. Quite off putting
Stayed 1 night in Jul 2024

4/10 Poor

Brenda

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was way below expected holiday inn standards. Two days we stayed there no room cleaning or linen done and the carpet grossly dirty and damp. The check inn took time rooms changed last minute with no warning after waiting for 3 hrs to check on . Breakfast is ok but some food over cooked next to burnt eg sausages. No fridge in the rooms nor enough space to have tea or work table
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice, but can improve with some thought!
Helpful friendly staff, complimentary shammpoo, conditioner, soap,comfy beds, free parking (although spaces pretty tight), free breakfast, free wifi,good location with nice restaurants nearby, good vfm. Room (531) very warm even with suppied fan, weak shower, tv would be better if higher, and the 'overbed lightbox pelmet' need moving as looks like it's designed for a 'central' double bed (rather then the two singles with the bedside table inbetween), as hit my head twice on the sharp corner of it when sitting up in bed.
Stayed 2 nights in Jul 2024

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone at the front desk was so helpful and accommodating
Stayed 3 nights in Jul 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hemel Hempstead stay
Our stay was as expected. The room was clean easy checking. There was a Turkish bistro across from the hotel and we had a fabulous meal
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand hotel holiday inn express
I have been coming here for years . I used to live in the area and my best friend Joan lived just across from the hotel . Helen James Marie Zach Sylvie Cameron and all of the staff , the lovely cleaners are all friendly professional and do a grand Job . Ellie seems very efficient and nice with it . I have just met her this trip . Excellent hotel only thing I dislike is the food and that is mother staff’s fault . I guess upper management make more than enough with corporate bookings with rooms and don’t want to mither about the food . Before the pandemic it was better . No reflection on the chef at all she died her very best with what resources she’s allowed bless her .
Stayed 4 nights in Jul 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Hemel
Great location friendly reception
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in team leader at the reception was prompt and courteous upon my check out in the late afternoon on 4 July. The hotel staff were helpful and provided extra jugs of iced water and warm water upon request.
Stayed 1 night in Jul 2024

10/10 Excellent

Jane

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
HIGHLY RECOMMENDED A Wonderful location, canal & harbour walks. We had a family meal in the dog friendly paper mill pub next door. It was just a nice atmosphere inside and outside the hotel. It exceeded our expectations, and We were over the moon with our air conditioned rooms. Breakfast was delicious and included in our booking, not added on, - a nice touch. Well done holiday Inn. And a big thanks to Zach on reception, the iced water dispenser in reception was always fresh. We will definitely be back.
Stayed 2 nights in Jun 2024

6/10 Okay

Ann

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were very good in every capacity. I had to bring to the attention of the hotel manager the state of the room a damaged desk chair a remote control with the battery cover held on with a piece of tape the toilet lid cover was broken and held together with some glue there was some damage to the wall just covered with some filler and not repainted and the evening dinner left little to be desired
Stayed 1 night in Jul 2024

4/10 Poor

Bill

Disliked: Staff & service, amenities, property conditions & facilities
Rooms are NOT air conditioned in the slightest — and windows do not open more than an inch. A fan is provided to “cool down” an otherwise sweltering room. Staff don’t seem to care about comfort. Expedia listing indicates a EV charger on-site but it does not exist, the nearest charger is at a nearby supermarket. Breakfast was good, but staff friendliness and effort to help guests needs significant improvement.
Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Jul 2024

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely overnight stay
Very nice location, lovely view of the canal. Staff were very friendly and the breakfast was plentiful
Stayed 1 night in Jun 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Booked to stay here due to the quiet'ish location & price. We received a warm welcome & the room was clean. There is a really close pub/restaurant & a couple more restaurants just over the footbridge. The hotel has a bar too, but it was rather expensive. Breakfast was good too; I requested a couple of veggie sausages that arrived amazingly quickly.
Stayed 1 night in Jun 2024

6/10 Okay

Nick

Stayed 1 night in Jun 2024

6/10 Okay

Sharon

Stayed 1 night in Jun 2024

10/10 Excellent

Manisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy my stay and staff were helpful
Stayed 1 night in Jun 2024

10/10 Excellent

Sevda

Stayed 1 night in Jun 2024