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Hilton London Kensington

4.0 star property
4-star hotel near Westfield London Shopping Centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton London Kensington

Front of property - evening/night
Lobby
Exterior
Presidential Suite | View from room
Deluxe Twin Room

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Gym
  • Bar

Explore the area

Map
179-199 Holland Park Avenue, London, England, W11 4UL
  • Westfield London Shopping Centre
    7 min walk
  • Avenue Bar & Lounge
    1 min walk
  • Shepherd's Bush Station
    4 min walk
  • London (LHR-Heathrow)
    32 min drive

Room options

View all photos for Family Room, 1 Double Bed

Premium bedding, down comforters, in-room safe, desk

Family Room, 1 Double Bed

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed

Room, 1 Single Bed

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Family Room, 1 King Bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, down comforters, in-room safe, desk

Superior Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Premium bedding, down comforters, in-room safe, desk

Superior Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Hilton Guest Room

Twin Hilton Guest Room

Twin Hilton Guest Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Holiday Inn London - Kensington High St., an IHG Hotel

Pool
Spa
Free WiFi
Restaurant
3.9 out of 5, Good, (1533)
The price is CA $147
per night
CA $176 total
includes taxes & fees
19 Jan - 20 Jan
Holiday Inn London - Kensington High St., an IHG Hotel

About the area

London

Kensington stay.With a stay at this Kensington hotel, you'll be within half a mile (1 km) of Westfield London Shopping Centre and 2 miles (3 km) of Olympia Conference and Exhibition Centre. Kensington Palace and Royal Albert Hall are also within 3 miles (5 km).

What's nearby

  • Westfield London Shopping Centre - 7 min walk
  • Olympia Conference and Exhibition Centre - 17 min walk
  • Kensington Palace - 6 min drive
  • Royal Albert Hall - 6 min drive
  • Hyde Park - 7 min drive

Getting around

  • Shepherd's Bush Station - 4 min walk
  • Shepherd's Bush Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪Ben's Cookies - ‬5 min walk
  • ‪The Central Bar - ‬5 min walk
  • ‪Black Sheep Coffee - ‬4 min walk
  • ‪Costa Coffee - ‬5 min walk
  • ‪Subway Shepherds Bush - ‬5 min walk

About this property

Hilton London Kensington

4-star hotel near Westfield London Shopping Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 10 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton London Kensington. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star London hotel.

  • 1 building
  • 601 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Built in 1973
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton London Kensington offers 601 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 43-inch LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This London hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Refrigerator

Internet

  • Available in all rooms: WiFi (GBP 14.99 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 39.00 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 19.95 per person
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 63
  • Front entrance ramp
  • Handrails in stairways
  • Stairway handrail height (inches): 33
  • Magnifying mirror
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 28
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 43-inch LCD TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 90
Contactless check-in available
Late check-in fee: GBP 90 for check-in between 5:00 PM and midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 90
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per accommodation, per stay, plus a deposit of GBP 35 per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 14.99 per stay (rates may vary)
  • Secured self parking fee: GBP 39.00 per day
  • Pet deposit: GBP 35 per stay
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 90 (subject to availability)
  • Late check-in fee: GBP 90 for check-in between 5:00 PM and midnight
  • Late check-out fee: GBP 90 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel London Kensington
Hilton London Kensington
London Kensington Hilton
Hilton Kensington
Hilton London Kensington England
Hilton London Kensington Hotel London
London Hilton
Hilton London Kensington Hotel
Hilton London Kensington Hotel
Hilton London Kensington London
Hilton London Kensington Hotel London

Hilton London Kensington Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 356 out of 1007 reviews" "
Rating 8 - Good. 322 out of 1007 reviews" "
Rating 6 - Okay. 170 out of 1007 reviews" "
Rating 4 - Poor. 106 out of 1007 reviews" "
Rating 2 - Terrible. 53 out of 1007 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Giridhar, BAKERSFIELD

Disliked: Cleanliness, staff & service, property conditions & facilities
Very old and worn out
Stayed 1 night in Oct 2024

10/10 Excellent

OSMOND

Stayed 3 nights in Sep 2024

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What happened to free breakfast?
Staff and services were excellent. Room is clean and comfortable. My only complaint was that I saw somewhere where a free breakfast was included and that did not happen?
Stayed 2 nights in Oct 2024

8/10 Good

Hannah

Stayed 3 nights in Sep 2024

4/10 Poor

Tianwei

Disliked: Staff & service, amenities, property conditions & facilities
Very old hotel. Small rooms with very limited functionality (only 2 sockets can you believe). I would never call this a Hilton hotel. I used the laundry service once and they almost overcharged me for 4 times of the original price. Stay sharp if you decide to live here.
Stayed 7 nights in Sep 2024

2/10 Terrible

Rob

Disliked: Cleanliness
Dirty rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely welcome from Kelly on reception. Convenient for our event at the Royal Albert Hall.
Stayed 1 night in Oct 2024

8/10 Good

Morteza

Stayed 3 nights in Sep 2024

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness
Hotel badly in need of renovation. Room small, bed comfy .
Stayed 4 nights in Sep 2024

8/10 Good

Charles

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We were disappointed with the general decoration of the room. The room had obviously been extensively used but the woodwork in particular was tired and needed redecorating. The quality of the tiling in the bathroom was poor in some positions where we believe new tiling had been put over old tiling. The marble top to the boxing below the basin did not fit and should have been replaced to cover the new tiling edge and corner beading. Having been involved in building work all my life, I was not impressed with the standard, especially from such a high class hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great English Breakfast Fast service Great food options
Stayed 3 nights in Sep 2024

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the gift shop. I enjoyed the breakfast and enjoyed the fridge in the room. Not many hotels have a fridge.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Mieko

Stayed 3 nights in Sep 2024

6/10 Okay

Donna

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The breakfast and food was good, and bed comfy. Room was small and hotel needs some updating.
Stayed 3 nights in Sep 2024

2/10 Terrible

Francisca

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience ever. My room had a bad AC and I managed to sleep the first night because I was exhausted from a long trip. Complained the next morning and they promised to work on it, which they did, because my suitcase was covered in dust and soot (obviously from the repairs and no attempt to clean after). AC became worse at night and at 1 am, I called the Guests Service. They offerred a fan, with the promise that I would be upgraded the next morning. Barely slept that night and by morning, I had taken ill. Took several calls, before I was moved to a smaller room at about 12 noon, which I immediately rejected. Finally moved to a similar room at past 2pm, after several calls and a demand to speak with the GM. AC in the new room was okay, but I was already ill from the previous day and kept sneezing in the new room. Searching for a paper next morning, I peaked under the bed and saw a mountain of dust and dirt!! Obviously the reason for the sneezing. Quickly opened the window, took a shower and left the room with a note to the room attendant to clean under the bed (I have a picture of both note and the dusty area). Slept better for the first time after 4 days in the hotel. On checking out, called Concierge, Guest and room service consistently with no response and gave up after several calls. Moved 2 large and a hand luggage myself from the 5th floor, up to the waiting car, and not a single staff was concerned and all seemed unbothered. A total nightmare.
Stayed 5 nights in Sep 2024

6/10 Okay

Nichole

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property smells of mildew and needs updating. The location was convenient and the concierge was very helpful and knowledgeable. The hotel was clean. It’s just dated and smelled.
Stayed 3 nights in Sep 2024

6/10 Okay

Hannah

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
An average stay. Convenient for shopping and travelling into central London. Rooms need updating. Breakfast was great and staff are friendly and helpful.
Stayed 2 nights in Sep 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities
Walking distance to Notting hill. Shower was unreliable not hot and changeable temperature bit annoying.
Stayed 2 nights in Sep 2024

10/10 Excellent

paul

Stayed 1 night in Sep 2024

10/10 Excellent

Emlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

MOSTEFA

Stayed 1 night in Sep 2024

10/10 Excellent

Faik

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in a nice part of London. The hotel was cleanand staff were brilliant but the hotel had seen better days. It needs some TLC, a bit of a facelift… very 1990s.
Stayed 2 nights in Sep 2024

6/10 Okay

Mrs Elisabeth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality building and room, quiet and comfortable.
Stayed 2 nights in Sep 2024