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Palazzo Lakeside Hotel

3.0 star property
Hotel near Old Town in Kissimmee

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Palazzo Lakeside Hotel

In-room safe, laptop workspace, blackout drapes, iron/ironing board
Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Lake view
Restaurant
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

Map
4944 W. Irlo Bronson Memorial Highway, Kissimmee, FL, 34746
  • Capone's Dinner Show
    ‪19 min walk‬
  • Lake Buena Vista Factory Stores
    ‪2 min drive‬
  • Old Town
    ‪4 min drive‬
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    ‪8 min drive‬

Room options

View all photos for Gallery Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Gallery Room

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Senior Room, 1 King Bed

Senior Room, 1 King Bed

Senior Room, 1 King Bed

  • 33 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Royal Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Royal Room

8.8 out of 10
Excellent
(19 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Classic Room, 2 Queen Beds

8.6 out of 10
Excellent
(16 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room

8.2 out of 10
Very good
(184 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Royal Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Royal Room

  • 33 sq m
  • Sleeps 6
  • 1 King Bed and 1 King Sofa Bed

View all photos for Comfort Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Comfort Room

7.4 out of 10
Good
(25 reviews)
  • 33 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Design Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Design Room

8.6 out of 10
Excellent
(114 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room

8.2 out of 10
Very good
(21 reviews)
  • 33 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Traditional Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Traditional Room

8.0 out of 10
Very good
(44 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • 33 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Family Room

8.0 out of 10
Very good
(136 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room

50-inch flat-screen TV with cable channels, TV

Club Room

  • 33 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Premier Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Premier Room

  • 33 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Grand Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Grand Room

8.2 out of 10
Very good
(49 reviews)
  • 33 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

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About the area

Kissimmee

In Kissimmee .You'll find Capone's Dinner Show and Lake Buena Vista Factory Stores within 2 miles (3 km) of this hotel. Old Town and Fun Spot America are also within 3 miles (5 km).

What's nearby

  • Lake Buena Vista Factory Stores - 2 min drive
  • Old Town - 4 min drive
  • Medieval Times - 4 min drive
  • Orlando Vineland Premium Outlets - 7 min drive
  • Disney Springs™ - 9 min drive

Getting around

  • Poinciana Station - 9 min drive
  • Kissimmee Station - 11 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 8 min drive

Restaurants

  • ‪Taco Bell - ‬5 min walk
  • ‪Perkins Restaurant and Bakery - ‬12 min walk
  • ‪Olive Garden - ‬9 min walk
  • ‪Churromania - ‬2 min drive
  • ‪Smokey Bones Bar & Fire Grill - ‬6 min walk

About this property

Palazzo Lakeside Hotel

Hotel near Old Town in Kissimmee
Palazzo Lakeside Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 2153 square feet (19 square meters) and includes conference space. A terrace, a vending machine, and an arcade/game room are also featured at Palazzo Lakeside Hotel. You'll have access to the outdoor pool at a partner property.

This Kissimmee hotel is smoke free.

  • 222 guestrooms or units
  • 2153 sq ft of conference space
  • 19 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Dining venue
Palazzo Lakeside Hotel offers 222 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 50-inch flat-screen televisions come with cable channels.

Bathrooms include showers and hair dryers. This Kissimmee hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:30 AM
  • 1 restaurant
  • Coffee/tea in common area(s)

Things to do

  • Access to nearby outdoor pool
  • Arcade/game room
  • Fitness center
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.04 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Parking
  • Phone calls
  • Pool access
  • Self parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher and a security system in each accommodation.

Parcel deliveries will be accepted for a surcharge. Any deliveries received more than 3 days before or after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Celebration Inn
Palazzo Lakeside Hotel Kissimmee
Palazzo Lakeside Kissimmee
Royal Celebration Inn Kissimmee
Royal Celebration Kissimmee
Palazzo Lakeside
Palazzo Lakeside Hotel Hotel
Palazzo Lakeside Hotel Kissimmee
Palazzo Lakeside Hotel Hotel Kissimmee

Palazzo Lakeside Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2528 out of 4928 reviews" "
Rating 8 - Good. 1035 out of 4928 reviews" "
Rating 6 - Okay. 539 out of 4928 reviews" "
Rating 4 - Poor. 352 out of 4928 reviews" "
Rating 2 - Terrible. 474 out of 4928 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Susan

Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Dec 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great surprise. Nice place at a low price.
Stayed 1 night in Dec 2024

10/10 Excellent

LUIS, Toa Alta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like so much the experience in Pallazo!! The staff, condition of property, accessibility was great! Even the complimentary breakfast was great! PD. The only suggestion would be to improve the entrance notice to the Hotel Pallazo because I was confused with the hotel next door.
Stayed 1 night in Nov 2024

8/10 Good

JOSE M, ALBERTVILLE

Travelled with family
Liked: Amenities
Beautiful place
Stayed 3 nights in Nov 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 2 nights in Nov 2024

10/10 Excellent

Francis, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fully gated property, give the feeling of security. Love the included daily breakfast. Pretty property on the lake and pool was wonderful. Excellent stay for the price !
Stayed 1 night in Aug 2024

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I never got any fresh towels or trash dumped after staying a whole week. Told front desk many times and tried calling from room but no one would answer.

10/10 Excellent

Maria Regina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Luxury experience for an affordable price
Stayed 2 nights in Oct 2024

10/10 Excellent

GLADYS

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except that some guests made a little noise.
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Sandor

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is not qualified
Stayed 2 nights in Oct 2024

8/10 Good

Mayren

Excellent
Stayed 2 nights in Oct 2024

4/10 Poor

Mariana

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We have stayed here in the past and gave it a rest after the renovations and the new staffing/company take over. Since then, the food has gone downhill. I had to ask for several things just to make the waffles. The eggs were GROSS, the sausage honestly made us all have a stomach ache, the bananes were partially green with spots all over them. Its nice having the woodlike flooring EXCEPT when there are children running around and screaming all night and parents allowing them to run up and down the halls till 2AM. The Echo is insane. And maybe it is because they tend to put families on the same floor expecting them to behave the same. The room was decent but the bedding was FAR from what is seen in the pictures . The first night i scoured the room for blankets but there were none, I called the front desk and no answer. Pushed up the ait but then it was too hot and stale in the room. The next day when we came back in I spoke to someone who said she was a manager and asked her to please bring blankets. I let it go for about an hour and then called FOUR TIMES from the website and from Expedia and no on answered....so we froze again. The bedding is two thin sheets and a blanket as thin as the sheets. The Shower has no water pressure and takes forever to heat up and no control settings on the showerhead to make it work better. The place has SOOOOOO much potential but its not there. Staff doesn't seem to understand and communicate at all after check in.
Stayed 2 nights in Oct 2024

4/10 Poor

Stephanie, Saint Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities
I only needed a single night due to a flight change. I did not use all the amenities. In general it was a fine location to stay a night or 2 if needed but I will likely not be staying here again due to the experience I had checking in. After a long day of travel and other mishaps (including my rental car being cancelled) we arrived at Palazzo around 9pm. It took us over 90 minutes to check in and there was only one staff member working at the check in counter. My understanding was there was a problem with thier computer system so they had trouble figuring out which rooms were open. During the time I waited in line more people queued up and I believe some waited more than 2 hours to check in and who I believewas the manager eventually interviened and apologized to everyone. Staff were friendly and apologized for the issue when I finally made it to the front desk but did not offer anything to make up for the delay and seemed to rush me through the check in process - I had to ask about the wristbands which she said were required for breakfast (she did not inform me of this without my asking) The room was fine, somewhat spacious for a smaller hotel but clean and beds were comfy. My final complaint is I received a phone call at 2am with no answer then had a knock on my door minutes later (presumably to check if we were in tge room) They apologize, but still woke us up and scared my son. The breakfast was ok - basically your standard continental breakfast
Stayed 1 night in Oct 2024

6/10 Okay

Roy Everette

Travelled with family
Disliked: Staff & service, amenities
Resort fee. Not sure what for
Stayed 3 nights in Oct 2024

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible I cancels my stay and stayed somewhere else
Stayed 1 night in Oct 2024

2/10 Terrible

Haley

Disliked: Staff & service
I requested a refund for the stay a week before check in because of hurricane Milton canceling the event we would be in town for. Expedia reached out to the hotel continuously throughout the week with no response. I tried calling the front desk at different points in the day on different days with no response; the phone rang for minutes each time. My friend who was also part of the stay attempted to call multiple times with the same issue. I am extremely disappointed in the lack of customer service. At the very least the hotel could have answered the phone if they were not going to respond to the refund request.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel and breakfast for the price
Stayed 1 night in Oct 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay this was the second time. And we will be back. We love the positive vibes.
Stayed 2 nights in Aug 2024

2/10 Terrible

Elaine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms were not very clean, the air conditioning was dirty
Stayed 6 nights in Oct 2024

2/10 Terrible

diosleny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend
The hotel has a decent atmosphere, the problem was that we showed up before check in time. The front desk person "Erick" was nice and courteous. He said that he could try to accomodate us to have us check in hopefully by 1 pm. The kids game room seemed nice until my son sat on the couch and had sewer water spill on him. And the response from the front desk was to apologies but really there was nothing that could do. As we had no room my son had to stay with his wet clothes until they could get us a room, as time went on i tried to contact Hotels.com trying to get a release from the hotel so that we could go somewhere else and the hotel never responded to hotels.com. so we were stuck waiting. Around 1 pm we asked the front desk about possibly checking in and we were denied by a lady at the front desk which i did not get her name. She was not accommodating and so rude. She said check in is at 4 pm so you're going to have to wait until then. I replied to please have them release me from the reservation so that i could go somewhere else. Her response was "no" after a while the manager showed up and he found us a room and was extremely apologetic, said the importance that the hotel places on families and how he would try to accommodate us. Which it worked out. The hotel is clean, the breakfast is a mad house as i have never seen so many people get breakfast at a hotel. The bed was comfortable, and i liked that the room had laminate flooring instead of carpet.
Stayed 2 nights in Oct 2024

2/10 Terrible

Hannah

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was hot, and there seemed to be too much diseases. They charge a nonrefundable $30 fee on top of the $50 incidental fee. Also, you can’t check in until 4pm which is so inconvenient and they had tons and tons of families just waiting in the lobby with nothing to do. The game room was leaking and the couch was soaking wet, the billiards table had no balls, the laundry room wasn’t in working order, and the snack hall hardly had any snacks.
Stayed 1 night in Oct 2024