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Excellent staff, superb housekeeping. Comfortable and convenient location. Dining options limited and not really up to the spec or service of the rest of the hotel.
The staff was very nice and helpful. The property was well kept, safe, and aesthetically pleasing. Location was very convenient for us as our main attraction to the area was within walking distance, and we did walk from our hotel to our main attraction several times.
James M
Stayed 2 nights in Jun 2024
8/10 Good
Tina
Travelled with family
12 Jun 2024
Liked: Cleanliness
Very noisy due to the room is next to the kitchen, have to request to move to a different room
deceptive business practices. expect to pay an extra $80 for parking and "destination services" (bus passes). front desk said one hour early check-in would be fine, we showed up and were made to wait in the lobby for an hour and a half. blood stains on towels. patio room upgrade not worth it.
Our second stay at the Shay. The rooms are clean and comfortable. The service staff both at the front desk and at the restaurants were very nice. The two restaurants both have good food. Currently there is construction going on so if you’re staying on that side of the construction side it may be a little loud as you can hear the sound. Otherwise, there are close by restaurants around to try and it seems like a quiet neighborhood.