See all properties

SureStay Plus Hotel by Best Western Mammoth Lakes

2.0 star property
Spa hotel near Village Gondola Station

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Mammoth Lakes

Standard Room, 2 Queen Beds, Balcony, Mountain View
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave
Reception
Property amenity
Room amenity

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Spa
  • Housekeeping
  • Laundry
  • Pet-friendly

Explore the area

Map
54 Sierra Blvd, Mammoth Lakes, CA, 93546
  • Village Gondola Station
    ‪14 min walk‬
  • Mammoth Hospital
    ‪16 min walk‬
  • Mammoth Lakes Welcome Center
    ‪19 min walk‬
  • Mammoth Lakes, CA (MMH-Mammoth Yosemite)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Balcony, Mountain View

Standard Room, 2 Queen Beds, Balcony, Mountain View

Standard Room, 2 Queen Beds, Balcony, Mountain View

  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Non Smoking, Refrigerator & Microwave

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lake

Shilo Inns Mammoth Lakes

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.5 out of 5, Good, (1005)
The price is CA $220
per night
CA $256 total
includes taxes & fees
18 Mar - 19 Mar
Shilo Inns Mammoth Lakes

About the area

Mammoth Lakes

Downtown Mammoth Lakes stay.Your stay at this Downtown Mammoth Lakes hotel places you within 2 miles (3 km) of Village Gondola Station and Mammoth Lakes Welcome Center. Also, Eagle Express Ski Lift is within 2 miles (3 km) and Chair 5 is within 6 miles (10 km).

What's nearby

  • Village Gondola Station - 14 min walk - 1.2 km
  • Mammoth Lakes Welcome Center - 19 min walk - 1.6 km
  • Eagle Express Ski Lift - 4 min drive - 3.1 km
  • Mammoth Mountain - 7 min drive - 5.9 km
  • Mammoth Mountain Ski Resort - 9 min drive - 7.7 km

Getting around

  • Mammoth Lakes, CA (MMH-Mammoth Yosemite) - 14 min drive

Restaurants

  • ‪Mammoth Brewing Company - ‬13 min walk
  • ‪Old New York Deli & Bagel - ‬13 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪The Warming Hut - ‬19 min walk
  • ‪Looney Bean - ‬11 min walk

About this property

SureStay Plus Hotel by Best Western Mammoth Lakes

Spa hotel near Village Gondola Station
SureStay Plus Hotel by Best Western Mammoth Lakes offers its guests a full-service spa. Public spaces have free WiFi. Spa services, a vending machine, and ski storage are also featured at the business-friendly SureStay Plus Hotel by Best Western Mammoth Lakes. Self parking is free.

This Mammoth Lakes hotel is smoke free.

  • 40 guestrooms or units
  • 2 levels
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
SureStay Plus Hotel by Best Western Mammoth Lakes offers 40 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hot Tub. The spa is equipped with a hot tub. The spa is open daily.

Languages

English

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Ski shuttle nearby

Food and drink

  • Self-serve breakfast available for a fee daily 6:30 AM–9:30 AM

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 7 2025 to February 28 2025 (dates subject to change):
  • Spa

Access methods

Staffed front desk

Pets

  • Pets: USD 45 per pet (varies based on length of stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for USD 15.00 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 45 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mammoth Lakes Travelodge
Mammoth Lakes Travelodge Hotel
Travelodge Mammoth Lakes
Travelodge Mammoth Lakes Hotel Mammoth Lakes
Travelodge Mammoth Lakes Motel
Travelodge Wyndham Mammoth Lakes Motel
Travelodge Wyndham Mammoth Lakes
Surestay Plus By Mammoth Lakes

SureStay Plus Hotel by Best Western Mammoth Lakes Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 141 out of 398 reviews
Rating 8 - Good. 115 out of 398 reviews
Rating 6 - Okay. 64 out of 398 reviews
Rating 4 - Poor. 33 out of 398 reviews
Rating 2 - Terrible. 45 out of 398 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice hotel for the price. We will be back.
Stayed 2 nights in Nov 2024

8/10 Good

Jeong Ki

Liked: Cleanliness, staff & service
This was awesome budget friendly place. Staff were friendly and the breakfast was great. We will definitely be back to this place.
Stayed 3 nights in Nov 2024

8/10 Good

Shaun

Liked: Staff & service
Disliked: Amenities
Nothing was really noticeably outstanding. Nice place to stay. Small rooms not very clean. No elevator. Parking lot was very icy and not maintained. Need chains or cables to drive to your Parking spot. Parking structure is absolutely tiney, can't park anything but a prius. Smelled like weed in the lobby. Other than that is a nice stay for a inflated price.
Stayed 1 night in Nov 2024

10/10 Excellent

richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their room is very new and clean. Staff are very friendly.
Stayed 1 night in Nov 2024

8/10 Good

Benjamin c

Stayed 1 night in Nov 2024

10/10 Excellent

sukhwinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful
Stayed 1 night in Nov 2024

10/10 Excellent

sonja

Stayed 1 night in Nov 2024

10/10 Excellent

jeff

Liked: Amenities
Very nice place, well maintained.
Stayed 2 nights in Nov 2024

2/10 Terrible

Nitin

Stayed 1 night in Nov 2024

10/10 Excellent

MO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Don’t let some negative reviews fool you. This is good hotel for the price you pay. The room looks new. Bed is clean and comfortable. Bathroom is nice and clean. Checked in was easy and the young man at front desk was friendly. The other person working at night shift was so kind. I forgot to bring toothpaste, and offered me free toothpaste and mouthwash. This is an excellent place to stay for such small town.
Stayed 1 night in Oct 2024

10/10 Excellent

Kerri

Stayed 5 nights in Sep 2024

4/10 Poor

Kathryn

Disliked: Cleanliness, staff & service, room comfort
Just ok. Tiny room. Tiny bathroom
Upon check in sign say breakfast until 10. When we went down for breakfast at 9:40- there wasn't any food and they said too bad breakfast is over at 9:30. We said but the sign said. They answered "old sign". Just rude and cheapo
Stayed 1 night in Oct 2024

6/10 Okay

John

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I compared the amenities to other hotels nearby at a similar price range and chose this one because of the microwave, fridge, and included breakfast. Room was fine, the breakfast was fantastic, with a great spread of options including do-it-yourself fresh waffles. However I was very irritated by the professionalism of one of the night staff members. 10 minutes after checking in (between 8 or 9 pm) I tried to microwave some pizza in my room and the tray didn’t spin. I asked for another one, and instead of immediately replacing it, the staff member I alerted questioned me and implied that I had broken it in front of some other guests, who walked in during the middle of our discourse. Ten minutes later, after telling me to wait, and helping the other guests check-in, the staff member finally left his desk to see if there was a microwave in the common area, and suggested that I use it instead. I emphatically refused and again requested a working microwave in my room, and the staff member followed me to my room to confirm that my microwave wasn’t spinning. Then I had to help him unplug the machine and switch it with the microwave from an unoccupied room next door.
Stayed 1 night in Sep 2024

10/10 Excellent

Ming

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, nice breakfast
Stayed 1 night in Oct 2024

4/10 Poor

TAMMY

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for three nights (we left the evening of our third night). Horrible customer service! Had to fight 2 nights in a row for fresh towels. First time took an hour & the second time I was ignored completely. My husband went down & had to demand clean towels. We left that night. Unbelievably rude service. The shower door was broken & wouldn't stay closed. Mold on the exhaust fan... disgusting! Parking didn't seem secure. Breakfast was ok but definitely not BW Plus quality. Spend a little more for way better accommodations. Very disappointed in Best Western.
Stayed 3 nights in Oct 2024

6/10 Okay

francis

Travelled with partner
Room was tiny,no deck as in picture
Stayed 1 night in Oct 2024

6/10 Okay

Krystsina

Walls like paper towels but nice
Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Easily located. Renovated bathboom. Great hot breakfast. However, walls are paper thin.
Stayed 1 night in Sep 2024

8/10 Good

Paul, SANTA ROSA

Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not perfect, but it had the lowest price in addition to being all it needed to be. The staff was great.
Stayed 3 nights in Sep 2024

4/10 Poor

courtney

Business traveller
Disliked: Amenities, property conditions & facilities
Place was convenient but old and my floor was ripped up in the bathroom
Stayed 1 night in Sep 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very amenable to helping us with some special requests.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean rooms
We stayed at other budget hotels in the area in the past and Surestay was cleaner by far. The room did not have carpet, so the floors were clean and no musty old carpet smell. We'll be back.
Stayed 1 night in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
The interior f the property is very clean and updated. Check in friendly. the room was spacious and clean. The only issue we had was very poor lighting in the room. We were told to let the hot water runfor a bit to get hot, which we did, but the shower is a dribble of water.
Stayed 1 night in Jul 2024