6/10 – Acceptable
dany
Voyage en famille
6 janv. 2025
Points forts : Propreté, commodités
Booked two rooms for the family for three nights starting January 2, 2025.
Pros:
Convenient location, close to Times Square.
Professional and courteous staff.
Nice restaurant/lounge on the ground floor, featuring a pool table.
Complimentary cocktail tickets upon arrival and free breakfast for one guest.
Valet service available (though the process can be a bit confusing at first—you must park outside and go inside to arrange for valet).
Very clean facility.
Spacious enough rooms, considering Manhattan standards.
Complimentary water bottles provided daily.
Cons:
Long waits for elevators, especially during peak hours like check-out time.
Guests headed to the 40th-floor bar were frequently prioritized for elevator access, leaving other guests waiting.
A lost wallet during our stay was never recovered.
Cleaning staff replenished only a few tissues in the box each day instead of providing a full replacement box.
Loud street music persisted until midnight (one night), disrupting rest after a long day of travel.
Overall:
Would recommend only if it’s the most affordable option near Times Square (having stayed at other locations).
dany
Séjour de 3 nuits en janvier 2025