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DoubleTree by Hilton Hotel New York City - Chelsea

4.0 star property
4-star hotel near 5th Avenue

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Hotel New York City - Chelsea

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room
Exterior
Penthouse, 1 King Bed, Non Smoking, Balcony
Hypo-allergenic bedding, in-room safe, blackout drapes
Suite, 1 King Bed, Non Smoking | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
128 West 29th Street, New York, NY, 10001
  • 5th Avenue
    ‪5 min walk‬
  • Madison Square Garden
    ‪6 min walk‬
  • Macy's
    ‪7 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪39 min drive‬

Room options

View all photos for King - Empire State Building View No Smk

Hypo-allergenic bedding, in-room safe, blackout drapes

King - Empire State Building View No Smk

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Non Smoking, Balcony

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room

Penthouse, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds Empire State Building View

Hypo-allergenic bedding, in-room safe, blackout drapes

2 Double Beds Empire State Building View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard King - Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Double Beds - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard 2 Double Beds - Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hilton Garden Inn New York/Manhattan-Chelsea

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.1 out of 5, Very good, (2411)
The price is CA $255
per night
CA $298 total
includes taxes & fees
4 Feb - 5 Feb
Hilton Garden Inn New York/Manhattan-Chelsea

About the area

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find 5th Avenue and Madison Square Garden. Also, Empire State Building is within half a mile (1 km) and Broadway is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 6 min walk
  • Empire State Building - 9 min walk
  • Broadway - 13 min walk
  • Times Square - 13 min walk
  • Grand Central Terminal - 3 min drive

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 39 min drive

Restaurants

  • ‪Skirt Steak - ‬2 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪ICHIRAN Midtown - ‬5 min walk
  • ‪Ajisen Ramen - ‬4 min walk
  • ‪The Fleur Room - ‬3 min walk

About this property

DoubleTree by Hilton Hotel New York City - Chelsea

4-star hotel near 5th Avenue
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and limo/town car service.

WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel New York City - Chelsea.

This 4-star New York hotel is smoke free.

  • 1 building
  • 236 guestrooms or units
  • 27 levels
  • Built in 2008
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel New York City - Chelsea offers 236 air-conditioned accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible van parking available
  • Offsite parking within 0.1 mi (USD 50 per day)
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 18-25 for adults and USD 18-25 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 18 to 25 for adults, and USD 18 to 25 for children
  • Nearby parking fee: USD 50 per day (656 ft away)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a first aid kit, and window guards in each accommodation.

We should mention

  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel New York City Chelsea
DoubleTree Hilton New York City Chelsea
DoubleTree New York City Chelsea
Hilton New York City Chelsea
DoubleTree Hilton New York City Chelsea Hotel
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton Hotel New York City Chelsea
DoubleTree by Hilton Hotel New York City - Chelsea Hotel
DoubleTree by Hilton Hotel New York City - Chelsea New York

DoubleTree by Hilton Hotel New York City - Chelsea Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 599 out of 1479 reviews" "
Rating 8 - Good. 400 out of 1479 reviews" "
Rating 6 - Okay. 273 out of 1479 reviews" "
Rating 4 - Poor. 117 out of 1479 reviews" "
Rating 2 - Terrible. 90 out of 1479 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

KAITLYN, wyandotte

Stayed 2 nights in Aug 2024

10/10 Excellent

Keisuke

Stayed 4 nights in Sep 2024

4/10 Poor

zoe, Mount Royal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
DO NOT STAY HERE!!! The elevators don’t work. They haven’t worked for months!! The hotel staff is amazing, but what can they do. The elderly are stuck with luggage not being able to go up or down. We were on the 15th floor and had to go up and down by foot!! Every time!! One time a man got stuck for an hour in the elevator. Very very bad situation. This is unacceptable. I read older reviews and the problem wasn’t new. FIX THE DAMN ELEVATORS HILTON!!!!!!!!!
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The two lifts are very slow and then one broke…. Not fixed for at least 3 days
Stayed 5 nights in Oct 2024

10/10 Excellent

Dvon

Stayed 2 nights in Aug 2024

10/10 Excellent

Praneet

.
Stayed 2 nights in Jul 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I suppose I don’t understand why a hotel makes quite a bit from their rooms have to charge such high prices for drinks at the bar and even $3 for bottled water in the room etc ?
Stayed 2 nights in Oct 2024

8/10 Good

Daniela

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Fiona

Travelled with family and small children
Liked: Staff & service
Ok first time travelling to New York with kids from the UK and somethings definitely worried me. The elevators and stairs where not secure meaning anyone off the street can walk in and use them. I work in a hotel and our elevators etc and all doors near reception are only accessible via a guest or worker key card. This hotel doesn't have that. Anyone can use the elevators which was rather worrying. Considering there is plenty homeless and mental health issues from people literally outside the hotel, a few steps up the street we saw people drugged up and rough sleeping. Even in the hotel courtyard where guests can sit, early in the morning we had some people from the street just casually sit. I think security definitely needs updated. I do feel the price was too much considering the area is run down somewhat and room was basic and non secure entrances. Other than that, the hotel was great. Coffee machine and fridge where not in use in our room (considering the price I paid. Fresh coffee was available at reception. The housekeeping was amazing, room was fresh and clean every time we can back with fresh cold bottled water. So that was fantastic, housekeeping team deserve a lot of praise. I did have an emergency on my first day where I had to call back to the UK but my mobile hadn't connected to the American network, I asked reception if I could make an international call back to the UK and it was a NO! Absolutely no help whatsoever. Other than that, good for sight seeing

10/10 Excellent

Benjamin

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

mahmud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Zaniko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Oct 2024

8/10 Good

Gabriela

Stayed 4 nights in Oct 2024

10/10 Excellent

SUKHONTHIP

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Jeffrey

Stayed 3 nights in Sep 2024

4/10 Poor

jacob

Business traveller
Disliked: Property conditions & facilities
There was a noise that would happen in my room every morning around 7am. Like as if someone was drilling into my floor. I wen tot the front desk, they said they would send an engineer. they did not. I found the enginer myself, he said he would send someone into the room to investigate, he did not. 6 day stay and every morngin was the same story with no escape.
Stayed 6 nights in Oct 2024

10/10 Excellent

Holly

Travelled with family
Liked: Amenities
Very nice. Very clean. Could use a bit better restaurant
Stayed 1 night in Oct 2024

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2024

6/10 Okay

Emily Jessica, Chattanooga

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There are only 2 elevators for over 20 floors and housekeeping uses these 2 elevators as well which means once you get on the elevator it's likely going to stop on every floor. While we were there one elevator went out and within a few hours the 2nd elevator went out (first one still not fixed).
Stayed 2 nights in Sep 2024

10/10 Excellent

Marshalena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Sep 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service
I have stayed here twice now in the penthouse and it is amazing!! So much bigger than most NYC hotels, this hotel room is always my first choice when I’m in New York. The penthouse is on the 27th floor and has a view of the Empire State Building and a really large balcony which was so ideal for when we went in summer. Plenty of space we could have both our suitcases open on the floor without having to step over it to get somewhere. Hotel lobby is quite small and there arent many amenities here but if you are in NYC more than likely you are going to be exploring outside the hotel anyway! So wasn’t a problem for us. The only fault I have is the fact there are only 2 lifts can sometimes be a bit inconvenient and cause delay. I do feel for the housekeeping staff as they use the same lifts as guests and the amount of times I saw them have to wait for another lift as the lift was too full must really make their day a lot longer. But staff are great, housekeeping is great. The location is a good location for getting around and close to a subway station however we were just a bit cautious at night as there are a lot of homeless and we noticed a quite a lot of (what we were told were) illegal immigrants hanging around nearby the hotel but I think this is a problem everywhere at the moment, not the hotels fault, so just have your wits about you & you will be fine! :-)
Stayed 3 nights in Sep 2024

10/10 Excellent

Catherine

Stayed 2 nights in Sep 2024

4/10 Poor

Jaime

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024