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Hilton Garden Inn New York/Central Park South-Midtown West

3.5 star property
3.5-star hotel near Broadway

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Photo gallery for Hilton Garden Inn New York/Central Park South-Midtown West

Front of property - evening/night
Reception
Breakfast, lunch and dinner served
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
237 West 54th Street, New York, NY, 10019
  • Broadway
    ‪1 min walk‬
  • Carnegie Hall
    ‪5 min walk‬
  • Central Park
    ‪6 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Drinks & Snacks)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Terrace

Deluxe Room, 2 Double Beds, Terrace

Deluxe Room, 2 Double Beds, Terrace

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Terrace

Deluxe Room, 2 Queen Beds, Terrace

Deluxe Room, 2 Queen Beds, Terrace

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Living area

Junior Suite, 1 King Bed, City View

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bay View (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Bay View (Hearing)

  • 26 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, City View

  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, City View

  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Millennium Hotel Broadway Times Square

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
3.8 out of 5, Good, (5303)
The price is CA $174
per night
CA $254 total
includes taxes & fees
23 Feb - 24 Feb
Millennium Hotel Broadway Times Square

About the area

New York

Heart of New York.A stay at this Manhattan hotel places you steps from Broadway Theatre and a 5-minute walk from Broadway. Central Park and Times Square are also within half a mile (1 km).

What's nearby

  • Broadway - 1 min walk
  • Times Square - 7 min walk
  • Rockefeller Center - 13 min walk
  • Manhattan Cruise Terminal - 18 min walk
  • Grand Central Terminal - 3 min drive

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 7 Av. Station (E 53rd St.) - 3 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪99 Cent Fresh Pizza - ‬1 min walk
  • ‪Pret A Manger - ‬2 min walk

About this property

Hilton Garden Inn New York/Central Park South-Midtown West

3.5-star hotel near Broadway
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn New York/Central Park South-Midtown West. Parking is available for a fee.
  • 401 guestrooms or units
  • 34 levels
  • 800 sq ft of conference space
  • 74 sq m of conference space
  • Built in 2013
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Hilton Garden Inn New York/Central Park South-Midtown West offers 401 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (USD 75 per day)
  • Secured covered valet parking on site (USD 95 per day)

Food and drink

  • To-go breakfast available for a fee daily 6 AM–11 AM: USD 22-22 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 67

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 22 to 22 per person
  • Covered self parking fee: USD 75 per day
  • Covered valet parking fee: USD 95 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 67 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn New York Central Park South-Midtown West
Hilton Garden Inn Park South-Midtown Hotel
Hilton Garden Inn Park South-Midtown Hotel New York Central West
Hilton Garden Inn New York/Central Park South-Midtown West Hotel
Hilton Garden Inn York/Central
Hilton Garden Inn New York/Central Park South Midtown West
Hilton Garden Inn YorkCentral
Hilton Garden Inn New York/Central Park South-Midtown West Hotel

Hilton Garden Inn New York/Central Park South-Midtown West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 714 out of 1701 reviews
Rating 8 - Good. 458 out of 1701 reviews
Rating 6 - Okay. 293 out of 1701 reviews
Rating 4 - Poor. 123 out of 1701 reviews
Rating 2 - Terrible. 113 out of 1701 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hector

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay
Stayed 3 nights in Jan 2025

10/10 Excellent

DANIEL, CANTON

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Kristine

Stayed 3 nights in Nov 2024

10/10 Excellent

Maria

Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jeanne

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Room was not ready at check in time. A bit of a song and dance about how delayed checkouts prevented rooms getting cleaned on time. We missed our dinner reservations on a busy because of the delay.
Stayed 1 night in Nov 2024

6/10 Okay

JESSICA

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location to the Rockettes. And all the fanfare of Times Square. Having housekeeping knock on our door at 9am the day we checked out to clean the room was uncalled for and annoying. Room was clean, tough, and comfortable. Two queen room was spacious.
Stayed 1 night in Nov 2024

8/10 Good

Katherine

Travelled with family
Liked: Staff & service, property conditions & facilities
The staff was so helpful and fr. Especially David and Eric.
Stayed 2 nights in Nov 2024

6/10 Okay

Margaret

Travelled with family
Liked: Staff & service
Disliked: Amenities
This hotel was nice because it was away from the hustles and bustle of Time Square, but definitely walkable to many attraction areas, great shopping and Central Park. The rooms themselves need some TLC, power plugs replaced and UBS charging stations updated.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 3 nights in Nov 2024

10/10 Excellent

Joseph

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect and the staff is very atencious
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great experience overall. The staff were as friendly as friendly could be. We had a City View Room on the 27th floor. It was plenty of room for two of us, and very comfortable. Liked the mini fridge and microwave. Absolutely great location for Central Park, Rockefeller Center, Times Square, Lincoln Center, and subway options very close to take you anywhere you want to go. The only negatives were there can be a bit of a wait at times for the elevators, especially since staff uses them too, but that's to be expected in a high rise building. It looked like there was a cover missing on the AC in the closet so there was a red flashing light, but it was only noticeable with the lights off, and barely so at that. Neither of these were issues for us at all. Overall, this is a great place to stay. I was in town running the NYC Marathon, and it was a perfect place to stay for anyone doing that. Thank you so much Hilton Garden Inn for giving us a fantastic experience!
Stayed 6 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk very kind and seemed to like their jobs
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Stayed 2 nights in Oct 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service
Every was fine other than, had a leak in our bathroom coming from pipes overhead. Got alot of our things wet and was inconvenienced with the water splattering while using facility. No dry towels or toilet paper until I requested from front desk. Was taken care of within 24 hours but was not offered a discount or any compensation for our inconvenience.
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Nov 2024

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this location for the NYC Marathon. It is perfectly located 2-3 blocks away from Central Park. Everything was perfect. Room was clean, plenty of towels, and the very nice staff.
Stayed 3 nights in Nov 2024

2/10 Terrible

Mark

Business traveller
Disaster - Worst experience & horrible treatment!
While I was showering with shampoo and soap on my body the water stopped for no reason. I was standing in the shower all covered with soaps and no water. I decided to wait for the water to start up again and that was a huge mistake. When the water started it came out blasting dark brown with black and brown particles of some kind of debris materials and before I could shut off the water I was soaked with water pollution. My wife grabbed the two bottles of water that if you drink them cost $3 each and I used them to rinse my head and eyes. I used 4 other bottled waters and barely was able to rinse off the polluted water. The sink also had polluted water and so did the toilet. I used towels to dry and they were brown and black. My wife didn't shower and we left the Hilton to catch a plane out of JFK. I was promised that a manager would call me on the day this happened and no call. I was then told a manager would call us the next day when we returned home, and no call. To this day the manager has not called me. I got sick when I returned home and it took 3 showers at home and 24 hours to recover. I then I received a bill for the 2 waters I didn't use to drink but needed to rinse my eyes. It was for $6. I spent almost $2,700 on 6 nights and the manager didn't call me and billed me for bottles of water that I needed to rinse off. This was so unprofessional on so many levels. The old hotel proved to me that they have water problems and when it impacts a guest they do not care.
Stayed 6 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location. Lots of eating options in the area and the subway line is very close. This is my third time staying at this hotel. The negative thing worth mentioning is the wait time to get an elevator.
Stayed 4 nights in Oct 2024

2/10 Terrible

Anita

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever! All the front desk staff is always in bad mood, they won’t help you and the hotel charges 10usd for each package that you received even if they don’t offer you drop off service at your room (yo have to wait 10 minutes at the lobby each time that the package arrives). And wait! There’s more! They don’t clean daily the rooms, they only clean them every 2 days! Definitely I recommend that Hilton stop operating that property, they don’t deserve that brand!!! Of course I would never ever stay there again!!!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Nice restaurant & bar next door. Easy check in.
Stayed 2 nights in Oct 2024

8/10 Good

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024