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Courtyard by Marriott London City Airport

4.0 star property
4-star eco-certified hotel near ExCeL Exhibition Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott London City Airport

Exterior
Premium bedding, minibar, in-room safe, desk
Restaurant
Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Breakfast available
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
10 Connaught Road, Silvertown, London, England, E16 2AE
  • ExCeL Exhibition Centre
    13 min walk
  • Royal Victoria Bridge
    3 min drive
  • University of East London, Docklands Campus
    5 min drive
  • London (LHR-Heathrow)
    82 min drive

Room options

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, View

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

London

City center retreat .Your stay at this Newham hotel places you within 3 miles (5 km) of ExCeL Exhibition Centre and O2 Arena. Tower of London and Tower Bridge are also within 6 miles (10 km).

What's nearby

  • ExCeL Exhibition Centre - 13 min walk - 1.2 km
  • London Stadium - 10 min drive - 7.7 km
  • Westfield Stratford City - 11 min drive - 7.8 km
  • O2 Arena - 11 min drive - 8.4 km
  • Greenwich Park - 12 min drive - 9.2 km

Getting around

  • London City Airport DLR Station - 6 min walk
  • West Ham Station - 7 min drive
  • London City Airport (LCY) - 1 min drive

Restaurants

  • ‪Subway - ‬17 min walk
  • ‪Caffè Nero - ‬6 min walk
  • ‪E16 Café - ‬15 min walk
  • ‪The Bridge Restaurant - ‬16 min walk
  • ‪Rotisserie - ‬18 min walk

About this property

Courtyard by Marriott London City Airport

4-star eco-certified hotel near ExCeL Exhibition Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 3 meeting rooms.

WiFi is free in public spaces. The eco-certified Courtyard by Marriott London City Airport also features multilingual staff, a garden, and dry cleaning/laundry services.

This 4-star London hotel is smoke free.

  • 184 guestrooms or units
  • 7 levels
  • Built in 2020
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Courtyard by Marriott London City Airport offers 184 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch Smart televisions come with cable channels and pay movies.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This London hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Bulgarian, French, German, Hindi, Hungarian, Italian, Polish, Romanian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Offsite parking within 1640 ft (GBP 15 per day)

Food and drink

  • Buffet breakfast available for a fee weekends 6:30 AM–11:00 AM: GBP 15 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 55-inch Smart TV
  • Cable channels
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Nearby parking fee: GBP 15 per day (1640 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Courtyard by Marriott London City Airport Hotel
Courtyard by Marriott London City Airport London
Courtyard by Marriott London City Airport Hotel London

Courtyard by Marriott London City Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 265 out of 399 reviews" "
Rating 8 - Good. 100 out of 399 reviews" "
Rating 6 - Okay. 18 out of 399 reviews" "
Rating 4 - Poor. 7 out of 399 reviews" "
Rating 2 - Terrible. 9 out of 399 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked at the last minute over a bank holiday weekend. Amazing value for a lovely room, free wifi and gym facilities. The staff were very approachable, and we were greeted (with a smile!) on entry and exit each morning and evening. The property is within walking distance to the DLR and London City Airport. Convenient, clean and value for money - we couldn’t be happier. We look forward to staying with you again in the future.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michaela

Stayed 2 nights in Aug 2024

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for London
Great hotel, 2 night stay, lovely and clean, 30mins into the centre of London, right near a train station on the DLR. Great
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect pre-flight hotel
One-night stay before an early flight - we dropped our bags off and then it was a short, easy walk (it is signposted) to the hotel. We had a few drinks in the bar - some of the staff might have been new (?) as things were a bit slow, but the bar manager was clearly experienced and was doing his best with the team, and they were all friendly. The room was clean and the bed very comfortable. Impressed with the refillable bottle and filtered water stations, I wish more hotels did that. We would definitely stay again if flying from City as it was so quick in the morning. Also can highly recommend Yi-Ban Chinese restaurant, a short walk away.
Stayed 1 night in Aug 2024

10/10 Excellent

Shawne

Stayed 3 nights in Aug 2024

10/10 Excellent

Ckhuerckh, St Johns

Liked: Amenities, property conditions & facilities
Excellent
Stayed 4 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great hotel, lousy place to be
The hotel was great, however there is absolutely nothing to do nearby, but the service in the restaurant/bar is atrocious. Slow beyond belief, we had to keep chasing the staff to order, then get, a drink. It wasn't at all crowded, they just didn't seem to want to work. If you stay here, bring your own drink, or be prepared to die of thirst
Stayed 1 night in Aug 2024

8/10 Good

JAMES, Saltburn By The Sea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff efficient and friendly. Ideal for the airport although neighbourhood seems a bit dodgy walking from airport to hotel.
Stayed 1 night in Jul 2024

4/10 Poor

Michael

Disliked: Staff & service
I ordered fish and chips, the fish was terribly spoilt and smelt so awful. I complained and the kitchen came to retrieve the food. I was promised a refund, upon checkout on the 16th of July I spoke to the Senior Guest Relations Manager who gave me his card and once again promised to send an email and have the cost of the food refunded. As at writing this review today 8th August, no refund and no email update. This is terrible, serving guests spoilt food that could lead to health issues!
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great and staff are welcoming and friendly. Only critique is that we booked as we were travelling with plane spotters (and the hotel is right next to London City Airport). Paid extra for a room with a view over the runway only to be told on check in that there are no flights from midday Saturday to 1 pm Sunday (the entire duration of our stay). We just felt a bit duped. There was no mention anywhere of that on their website / room info page. Otherwise great hotel with brilliant connections into central London in the DLR. Useful to know that there’s no parking at the hotel - you park at the nearby Travelodge.
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Stayed 1 night in Jul 2024

10/10 Excellent

damilola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next home
Very friendly staff and calm
Stayed 2 nights in Aug 2024

2/10 Terrible

chris

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew, Colchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to London City aiport - of course its chief attraction! But, it was fine in itself.
Stayed 1 night in Aug 2024

8/10 Good

Abiola

Stayed 2 nights in May 2024

10/10 Excellent

Hristo

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

8/10 Good

Colin

Stayed 1 night in Jul 2024

8/10 Good

TERENCE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is absolutely fine, be aware, no phone signal in the room if you have calls to make. Front desks struggled to cope with sudden volume of travellers whose flights were cancelled however all staff were very polite and apologetic. Overall a good experience.
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal overnight stay for the airport and connections to the city for a west end show prior to departure. Would recommend.
Stayed 1 night in Jul 2024

6/10 Okay

Gabriella

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel has a good location close to airport on foot. They do not provide a shuttle service for the travellers who have luggage. The TV signal was terrible as it kept blocking. No Bonvoy points when booking wth a second provider.
Stayed 1 night in Jul 2024

10/10 Excellent

Elynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect hotel and marvelous staff!
Moin was our receptionist. What a lovely greeting and such assistance…. Moin assisted my friend who used a cane, to open a door, explain handicapped parking, assigned us a lovely room near the elevator. The hotel was within walking distance to LCY and a 12£ taxi ride. Clean, lovely hotel with a casual and delicious restaurant!
Stayed 1 night in Jul 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024