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Holiday Inn Express Syracuse Airport, an IHG Hotel

2.5 star property
North Syracuse guestrooms with free WiFi

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Syracuse Airport, an IHG Hotel

Exterior
Exterior
Indoor pool, sun loungers
Restaurant
Standard Room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Parking available
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

Map
5418 South Bay Road, North Syracuse, NY, 13212
  • Onondaga Lake Park
    5 min drive
  • Taco Bell
    2 min walk
  • Syracuse Airport Bus Stop
    3 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    4 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility, Roll-In Shower, Extra Space)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Mobility, Roll-In Shower, Extra Space)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm, Mobil, Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Mobil, Accessible Tub)

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Exterior

Hampton Inn & Suites Syracuse North Airport Area

Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.8 out of 5, Exceptional, (1006)
The price is CA $171
per night
CA $196 total
includes taxes & fees
19 Jan - 20 Jan
Hampton Inn & Suites Syracuse North Airport Area

About the area

North Syracuse

Near the airport.Within 6 miles (10 km) of this hotel, you'll find Onondaga Lake Park and Destiny USA. Erie Canal Museum and Museum of Science and Technology are also within 6 miles (10 km).

What's nearby

  • Destiny USA - 6 min drive
  • The Oncenter - 8 min drive
  • Carrier Dome - 9 min drive
  • St. Joseph’s Health Amphitheater at Lakeview - 12 min drive
  • New York State Fairgrounds - 14 min drive

Getting around

  • Syracuse Regional Transportation Center - 7 min drive
  • Hancock Intl. Airport (SYR) - 4 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Plank Road Ice Cream - ‬20 min walk
  • ‪Zebb's Deluxe Grill & Bar - ‬19 min walk

About this property

Holiday Inn Express Syracuse Airport, an IHG Hotel

North Syracuse guestrooms with free WiFi
Holiday Inn Express Syracuse Airport, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 300 square feet (28 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at Holiday Inn Express Syracuse Airport, an IHG Hotel. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis. A complete renovation of Holiday Inn Express Syracuse Airport, an IHG Hotel was completed in December 2024.

This North Syracuse hotel is smoke free.

  • 95 guestrooms or units
  • 3 levels
  • 300 sq ft of conference space
  • 28 sq m of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Pool or billiards table
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Microwave in a common area
Holiday Inn Express Syracuse Airport, an IHG Hotel offers 95 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 16.20 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour roundtrip airport shuttle

Food and drink

  • Free buffet breakfast available 5:30 AM–9:30 AM on weekdays and 6:30 AM–10 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Billiards/pool table
  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Tile flooring in public areas
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 16.20 per night
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property does not provide extended parking. Parking is limited to the duration of the guest's stay.

We should mention

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Syracuse Airport
Holiday Inn Express Syracuse Airport
Holiday Inn Express Syracuse Airport Hotel
Inn Express Syracuse Hotel
Holiday Inn Express Syracuse Airport
Holiday Inn Express Syracuse Airport, an IHG Hotel Hotel

Holiday Inn Express Syracuse Airport, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 471 out of 1003 reviews" "
Rating 8 - Good. 242 out of 1003 reviews" "
Rating 6 - Okay. 126 out of 1003 reviews" "
Rating 4 - Poor. 85 out of 1003 reviews" "
Rating 2 - Terrible. 79 out of 1003 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place 5 mins from the airport
Stayed 1 night in Nov 2024

2/10 Terrible

Sarah

Disliked: Staff & service, property conditions & facilities
Stayed Thursday and Saturday nights, with airport shuttle service and when we left we confirmed our car was ok where it was parked as part of lot was corded off for painting. The person behind the desk said it should be fine, but we returned to find our car had been towed. Found out the whole row of cars were towed. 572$ US charge!!!
Stayed 1 night in Oct 2024

8/10 Good

Bethany

Liked: Cleanliness, property conditions & facilities
Convenient for airport travel, tricky to find entrance, gas stations and restaurants not readily accessible. Otherwise clean and safe.
Stayed 1 night in Sep 2024

4/10 Poor

Jen

Stayed 1 night in Sep 2024

2/10 Terrible

Sarah

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The only person working was brand new and told us “just to park” but took our name for shuttle without getting license plate. So our car was towed. When we came back two days later, the same staff member was working and said there was nothing she could do and acted like she knew nothing about it. Absolutely ridiculous and unprofessional.
Stayed 1 night in Oct 2024

8/10 Good

Akiko

Stayed 2 nights in Sep 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spur of the moment stay at this hotel on a road trip. Not too bad.
Stayed 1 night in Sep 2024

2/10 Terrible

Samantha

Stayed 4 nights in Sep 2024

8/10 Good

Yvonne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Thought is strange this property does not have cash on hand to make change. Everything gets charged to your room. Airport driver was not there to load my bags for the airport.
Stayed 1 night in Sep 2024

10/10 Excellent

steve

Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly. Highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Jane

Stayed 2 nights in Sep 2024

10/10 Excellent

RICHARD J

Liked: Cleanliness, staff & service, property conditions & facilities
Great shower!
Stayed 1 night in Sep 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the airport, and then close to the highways
Stayed 1 night in Aug 2024

10/10 Excellent

Oludare

Stayed 1 night in Sep 2024

10/10 Excellent

Charlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. Could have had an extra trash can in the living/bed area. Toiletries were very nice. Staff very very pleasant and accommodating with the airport shuttle.
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Alejandro, Edina

Travelled with family
Liked: Cleanliness, amenities
Tried several times to call the front desk without getting a response. The shower floor was not properly cleaned. The shuttle service worked well the 1st day but was “unavailable” the 2nd day.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was pleasant and helpful. So close to the airport!!
Stayed 1 night in Sep 2024

10/10 Excellent

Billie, Russellville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly during check in and helpful. Transportation to airport provided. Room clean and quiet.
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Stayed 1 night in Aug 2024

10/10 Excellent

Marguerite

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Kristen

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I was appalled at the cleanliness of the bathroom - black and pink mould around the base of the shower, straight up hair and other stuff in the shower (was it even cleaned prior to us coming? I don’t think so), shower handle fell off, water was 6 inches deep in the shower - would not drain. Brought these concerns to the head of the cleaning department and nothing was changed. The continental breakfast was also very poor: out of pancakes, cinnamon buns and orange juice. The poor woman in charge of the dining room was working hard but could not manage the lack of items at the facility. Will not come back.
Stayed 2 nights in Aug 2024