2/10 Terrible
Vishal
Travelled with family, Travelled with family and small children
1 Sep 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
** Disappointing Stay - Overpriced and Subpar Experience
I recently stayed at this hotel and, unfortunately, it did not live up to expectations, especially considering the high price. Here are the key issues:
**Overpriced:** The rates are far too high for what you actually get. I expected a luxurious experience given the cost, but what I encountered was far from it. This hotel does not offer good value for the money.
**Spa and Hot Tub Not Working:** One of the main reasons I booked this hotel was for the advertised spa and hot tub. Upon arrival, I was disappointed to find out that both were out of service. There was no prior notice or apology from the management, which was incredibly frustrating.
**Cleanliness Issues:** The cleanliness of the hotel was also lacking. My room had visible dust in several areas, and the bathroom didn’t seem properly cleaned. Common areas like the hallways and lobby were not well-maintained either, giving the entire place a run-down feeling.
**Worst Breakfast Experience:** The breakfast was by far the worst part of the stay. The food was cold, stale, and very limited in options. To make matters worse, the breakfast area was overcrowded, with not enough seating for guests. The staff seemed overwhelmed and inattentive, leading to a chaotic and unpleasant dining experience.
Overall, this hotel was a huge disappointment. I do not recommend staying here unless they make significant improvements.
Vishal
Stayed 1 night in Aug 2024