Best Western Plus Hacienda Hotel Old Town

3.0 star property
Hotel near Marine Corps Recruit Depot in San Diego

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Hacienda Hotel Old Town

Outdoor pool
Breakfast, lunch, dinner served; Mexican cuisine, alfresco dining
In-room safe, iron/ironing board, cribs/infant beds, rollaway beds
Exterior
In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Reviews

8.4 out of 10

Very good

Guests liked:

Comfy beds, friendly staff, spacious rooms

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
4041 Harney St, San Diego, CA, 92110
  • Old Town San Diego State Park
    8 min walk
  • University of San Diego
    3 min drive
  • Pechanga Arena
    3 min drive
  • San Diego, CA (SAN-San Diego Intl.)
    12 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Accessible)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

San Diego

Old Town San Diego stay.Your stay at this Old Town San Diego hotel places you within 2 miles (3 km) of Mission Bay and University of San Diego. Also, Old Town San Diego State Park is within half a mile (1 km) and Pechanga Arena is within 2 miles (3 km).

What's nearby

  • Old Town San Diego State Park - 8 min walk - 0.7 km
  • University of San Diego - 3 min drive - 2.1 km
  • Marine Corps Recruit Depot - 3 min drive - 2.8 km
  • Hotel Circle - 4 min drive - 3.5 km
  • SeaWorld - 7 min drive - 4.8 km

Getting around

  • Morena - Linda Vista Station - 2 min drive
  • Old Town Transit Center - 8 min walk
  • San Diego Intl. Airport (SAN) - 12 min drive

Restaurants

  • ‪Fiesta de Reyes - ‬5 min walk
  • ‪Cafe Coyote - ‬3 min walk
  • ‪Old Town Kitchen - ‬2 min walk
  • ‪Casa de Reyes Restaurant - ‬5 min walk
  • ‪Casa Guadalajara - ‬8 min walk

About this property

Best Western Plus Hacienda Hotel Old Town

Hotel near Marine Corps Recruit Depot in San Diego
Best Western Plus Hacienda Hotel Old Town offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 3003 square feet (279 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Best Western Plus Hacienda Hotel Old Town. An airport shuttle during limited hours is available for a fee. For a fee, parking is available.

This San Diego hotel is smoke free.

  • 197 guestrooms or units
  • 8 buildings
  • Meeting rooms
  • 3003 sq ft of conference space
  • 279 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Hacienda Hotel Old Town offers 197 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. 40-inch flat-screen televisions come with pay movies. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Diego hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered weekly.

Languages

English, Spanish

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 7:00 AM - 9:00 PM

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–9:30 AM: USD 12.95 for adults and USD 8.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Pool hoist on site
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Pay movies

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 8.95 for children
  • Airport shuttle fee: USD 8 per person (one-way)
  • Airport shuttle fee per child: USD 8 (one-way), (from 10 to 18 years old)
  • Self parking fee: USD 20 per day (in/out privileges)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Hacienda Hotel Old Town
Best Western Old Town Hacienda
Best Western Plus Hacienda
Best Western Plus Hacienda Hotel
Best Western Plus Hacienda Hotel Old Town
Best Western Plus Hacienda Old Town
Hacienda Best Western
Hacienda Old Town
Hotel Best Western Old Town
Old Town Best Western Hacienda
Best Western Hacienda Hotel Old Town San Diego

Best Western Plus Hacienda Hotel Old Town Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 807 out of 1469 reviews" "
Rating 8 - Good. 306 out of 1469 reviews" "
Rating 6 - Okay. 178 out of 1469 reviews" "
Rating 4 - Poor. 98 out of 1469 reviews" "
Rating 2 - Terrible. 80 out of 1469 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Carlos, Pasadena

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Asked for a room with a view, ended up on the 3rd floor of building 6. Unobstructed view.
Stayed 2 nights in Nov 2024

10/10 Excellent

Adriana, Fontana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the rooftop restaurant! I also loved the central location within walking distance
Stayed 1 night in Oct 2024

10/10 Excellent

Rosa Maria, WHITTIER

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hacienda style. Lots of green and spots to rest or enjoy a quiet moment.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rosa Maria, WHITTIER

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a huge facility, a beautiful one. The location is an excellent one, within walking distance of all that Old Town has to offer!
Stayed 2 nights in Aug 2024

4/10 Poor

Spandana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel building and location was good. Very close to old town. Rooms were not very clean and especially bathroom was not well maintained. Broken tub plug, anti- slip mat in the tub was not at all clean. Quantity of toiletries was laughably small. No wifi. Parking in the garage is not sufficient for the rooms in that building. We had to park in another lot and walk through the complicated maze of this hotel building.
Stayed 1 night in Aug 2024

6/10 Okay

LUPE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Janice

Stayed 1 night in Aug 2024

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Hacienda vibes that this location gives off. Love how open the entire property is. Pool and jacuzzi could’ve been bigger considering the size of the property. Parking wasn’t the greatest. Location is walking distance to restaurants and shopping.
Stayed 2 nights in Aug 2024

2/10 Terrible

Kenny

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Way too expensive for what is happening there. The food is terrible, bartenders apathetic, and the front desk staff had to reset my key 3 times. The key cards are the main issue. Everyone had issues with keycards and had to walk to the front desk to fix.
Stayed 1 night in Aug 2024

2/10 Terrible

Tom

Business traveller
Stayed 2 nights in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
We enjoyed the hotel staff’s friendly attitude. We liked the location of how close the hotel is in Old Town. All of the restaurants and shops are walking distance from the hotel. The Tequila Factory restaurant on site has a great brunch with reasonably priced food and beautiful views. We look forward to coming back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Timber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and the location was beautiful
Stayed 2 nights in Aug 2024

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What really brings us back is the authenticity of the hotel and the staff. They are always so professional, friendly and so welcoming.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lauretta

Liked: Staff & service, amenities
Rooms are a bit outdated for the price and my room had a mold smell..I suppose since it is an old Hacienda… bed a little hard but overall I had great stay. Properly is beautiful and convenient. I will definitely be back. Staff is great.
Stayed 1 night in Aug 2024

6/10 Okay

Diana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and friendly
Stayed 1 night in Aug 2024

4/10 Poor

varshini

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a great vibe in walking district
Stayed 1 night in May 2024

4/10 Poor

Christina

Parking not available and charged. Called multiple times front desk fue to noise from people upstairs all hours off the morning
Stayed 1 night in Aug 2024

10/10 Excellent

Ndidi

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Right in the heart of old town San Diego. Great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Yvette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!! Love this place in Old town San Diego ! Will come back!
Stayed 1 night in May 2024

4/10 Poor

Geneva

Liked: Staff & service
Disliked: Property conditions & facilities
I like Old Town. I didn't feel safe this time around.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

6/10 Okay

Heike

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Outside property and location was great. A little confusing. When I first checked in the man at the front desk was very busy BUT nice &professional. The room 311 was not ready. But because he was so friendly I didn’t mind waiting. The room was very outdated and felt dirty.A wash cloth had a hair in it. Super weak WiFi if at all. My daughter had an exam in the morning and was kept up all night because of the thin walls and people being very loud. In the morning went to breakfast. Daughter got the breakfast buffet $15 and I had a coffee. I was told that I could charge it to my room so I didn’t bring my wallet with me. The waiter told me he can’t charge it to the room and I would need to go to the front desk to pay. I took the receipt he gave me and went to the front desk. I said “ I was told I need to pay for this here.”Some blond lady ripped me a new one. “I can’t take a payment here!!” I told her what the waiter said that I needed to come here to pay. Again, she threw a fit telling me I can’t do that. She was so rude.All I was trying to do was pay! I went out of my way to try to pay. At checked out, I was told I couldn’t get a receipt because it was thru 3rd party. My rcpt showed I paid for an (oversized) room w/ sofa. I got a regular room no sofa. Spoke with Sherry a week later to find out charge details not even knowing the incorrect room charge. She was so rude! Probably the same person who yelled at me for wanting to pay for breakfast! Sherry needs a different job!
Stayed 1 night in Aug 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024