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Castle Inn

2.0 star property
Hotel near Lombard Street in San Francisco

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Photo gallery for Castle Inn

Interior entrance
Superior Room | Living area
Hair dryer, towels
Flat-screen TV
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
1565 Broadway, San Francisco, CA, 94109
  • Union Street
    ‪6 min walk‬
  • Lombard Street
    ‪12 min walk‬
  • Ghirardelli Square
    ‪15 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪22 min drive‬

Room options

View all photos for Superior Room

Superior Room | Living area

Superior Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Living area

Superior Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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Room

Holiday Inn Golden Gateway by IHG

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (3531)
The price is CA $185
per night
CA $217 total
includes taxes & fees
20 Feb - 21 Feb
Holiday Inn Golden Gateway by IHG

About the area

San Francisco

Heart of San Francisco.Your stay at this Downtown San Francisco hotel places you within 2 miles (3 km) of Lombard Street and Pier 39. Palace of Fine Arts and University of San Francisco are also within 3 miles (5 km).

What's nearby

  • Lombard Street - 12 min walk
  • Alcatraz Island - 4 min drive
  • Pier 39 - 4 min drive
  • Palace of Fine Arts - 4 min drive
  • University of San Francisco - 5 min drive

Getting around

  • San Francisco Station - 5 min drive
  • Hyde St & Broadway Stop - 5 min walk
  • San Francisco Intl. Airport (SFO) - 30 min drive

Restaurants

  • ‪House Of Prime Rib42 - ‬4 min walk
  • ‪Peet's Coffee & Tea - ‬2 min walk
  • ‪The Bell Tower - ‬3 min walk
  • ‪Teaspoon - ‬2 min walk
  • ‪Cafe Réveille - ‬3 min walk

About this property

Castle Inn

Hotel near Lombard Street in San Francisco
As a guest of Castle Inn, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The business-friendly Castle Inn also features concierge services, complimentary newspapers in the lobby, and express check-out. Self parking is free.

This San Francisco hotel is smoke free.

  • 25 guestrooms or units
  • 5 levels
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Castle Inn offers 25 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Castle Inn
Castle Inn San Francisco
Castle San Francisco
Castle Hotel San Francisco
Castle Motel San Francisco
Castle Inn Hotel
Castle Inn San Francisco
Castle Inn Hotel San Francisco

Castle Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 645 out of 1005 reviews
Rating 8 - Good. 292 out of 1005 reviews
Rating 6 - Okay. 52 out of 1005 reviews
Rating 4 - Poor. 12 out of 1005 reviews
Rating 2 - Terrible. 4 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Glenda

Travelled with group
Liked: Staff & service
Great location
Stayed 1 night in Oct 2024

10/10 Excellent

Katherine

Stayed 1 night in Nov 2024

10/10 Excellent

Hayato

Stayed 1 night in Oct 2024

10/10 Excellent

tung wei david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent as it is within walking distance to Pier 39 and union square and also buses to the Golden Gate Bridge. We arrived early and our room was ready to check in. The front desk (Damien) went all the way to help us to solve the luggages issue that we face. He shared useful information. Very happy with the place, location and service provided.

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, room comfort
Nice stay
Very clean room. A little outdated decor but nice and quiet. Parking was good and they allowed us to park after checkout while we were at the Alcatraz tour. Friendly staff.
Stayed 1 night in Oct 2024

8/10 Good

Barney

Liked: Cleanliness, staff & service, room comfort
Location was perfect....beds were very comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great stay! The staff were so nice and accommodating. Received a map showing the attractions and where to avoid. Free parking! Room was clean. Great location!
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem At City By The Bay
The guest representative was very helpful, give me a map showing me places nearby to eat, streetcar route information how far it was to the pier, Chinatown, and places to stay away from. The location was perfect to places I wanted to visit. My room was clean and spacious and very quiet. I would recommend this place without a doubt.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good value for the money; could use updates
Good overall value for the price. Very convenient to the heart of SF - walkable to public transit, cable cars, etc. Some elements of the room were updated (bathroom, beds) while some were quite weathered/worn (the carpet really needs replacing - was old and threadbare). The surrounding area is fine for being in the middle of a big city - keep your wits about you like you should in any major city. Don't leave anything valuable in your car, as break-ins are common in this area. We didn't have any problems with safety but it wasn't exactly the coziest place on our extended road trip.
Stayed 2 nights in Oct 2024

8/10 Good

Marge

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is older. But was cleqn and fine for one night. Nice size room with large windows overlooking the street. Convenient parking. Walkable area.
Stayed 1 night in Sep 2024

8/10 Good

Jeniffer

Liked: Property conditions & facilities
Clean
Clean room and comfy bed.
Stayed 1 night in Oct 2024

10/10 Excellent

Farzam

Liked: Amenities
It was very good
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay!
We selected the hotel based on price, location, reviews and it included free parking. We rented three rooms and enjoyed our stay! The hotel was clean and staff were friendly. There was a Walgreens and restaurants nearby. It was within walking distance of the piers and Chinatown. We will definitely stay here again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Mathieu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Cynthia

Great value for an overnight stay
Stayed 1 night in Oct 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely need a small car if you'll be utilizing their parking area here! Great location, convenient to most attractions in San Fran. We could've used public transportation more, but we ended up renting scooters to cruise around town which was a blast. Front desk staff was very helpful and highlighted areas on a map for us on interesting places to go, and also places to avoid! Very much appreciated. The room was clean, the outer elevator door is a pain in that you have to hold it open when hauling luggage but still glad there was an elevator available. Overall very glad we chose to stay here.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed were super soft, so many dining options around
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a good and convenient location.
We very much enjoyed our stay. Although an older property, the room was very clean and comfortable. We appreciated Damon (front desk clerk) looking after our luggage until we could gain access to the room. We had arrived in San Francisco on a cruise, so were in a taxi by 8am from the cruise ship terminal. Damon allowed us to leave our luggage, and when the room was ready, he called us to let us know. He had even taken the luggage up to our room for us. Excellent service! Damon kindly gave us a map of the city and marked out areas we should avoid. We did notice some dark spots on the exterior of the air conditioning units and supposed it was likely mold spots. But we enjoyed our stay and found it very convenient for the bus and only a couple of walkable blocks from the Cable Car. The price was within our budget and overall we enjoyed our stay there very much.
Stayed 3 nights in Sep 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and clean
Very courteous and professional staff. I felt welcome when checking in. I usually spend the night when attending concerts in SF and will be reserving my rooms here in the future.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us
Very spacious! We were in the suite and felt like we were in an apartment, minus a stove. A little noisy as to be expected, but the fan on ac blocked all of that. Close to bus stops and places to eat.
Stayed 5 nights in Sep 2024

8/10 Good

Darci

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I chose this property because on your website it said within walking distance to the current theater. It was over a mile to the theater so we had to Uber, which was a disappointment. It was near Polk Street, which is a little sketchy in San Francisco. I wouldn’t choose to stay here again for that reason.
Stayed 1 night in Sep 2024

8/10 Good

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, helpful front desk. Safe area. Clean rooms
Stayed 3 nights in Sep 2024