Grand Bay Hotel San Francisco

4.0 star property
4-star hotel near San Mateo County Event Center

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Photo gallery for Grand Bay Hotel San Francisco

View from property
View from property
Terrace/patio
Lobby
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available

Explore the area

Map
223 Twin Dolphin Dr, Redwood City, CA, 94065
  • San Mateo County Event Center
    ‪5 min drive‬
  • Filoli
    ‪16 min drive‬
  • Stanford University
    ‪18 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪15 min drive‬

Room options

Room, 1 King Bed, Partial Lake View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Lagoon View

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Ensuite, Lagoon View

  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Accessible

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Lagoon View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Lagoon View

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Accessible

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, Accessible

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Accessible

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Redwood City

Redwood Shores stay.Your stay at this Redwood Shores hotel places you within 6 miles (10 km) of San Mateo County Event Center and Kaiser Permanente Redwood City Medical Center. San Francisco Bay is within 6 miles (10 km) and Facebook Campus is within 9 miles (15 km).

What's nearby

  • Hiller Aviation Museum - 3 min drive - 1.9 km
  • San Mateo County Event Center - 5 min drive - 5.6 km
  • Filoli - 16 min drive - 13.7 km
  • Stanford University Medical Center - 17 min drive - 15.4 km
  • Stanford University - 18 min drive - 15.6 km

Getting around

  • Belmont Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 15 min drive

Restaurants

  • ‪In-N-Out Burger - ‬3 min drive
  • ‪Peacock's Koriander Indian Cuisine - ‬2 min drive
  • ‪Scroll Bar Waterside Kitchen - ‬1 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Chuck's Donuts - ‬3 min drive

About this property

Grand Bay Hotel San Francisco

4-star hotel near San Mateo County Event Center
Grand Bay Hotel San Francisco offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Grand Bay Hotel San Francisco. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Redwood City hotel.

  • 1 building
  • 421 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 1987
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Grand Bay Hotel San Francisco offers 421 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Travel crib

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (USD 30 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 29 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Handrails in hallways
  • Hallway handrail height (inches): 34
  • Handrails in stairways
  • Stairway handrail height (inches): 34
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Raised toilet seat
  • Raised toilet seat height (inches): 17
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 32
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • Cable/satellite channels
  • Premium channels
  • Streaming services

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 29 per person
  • Covered self parking fee: USD 30 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, Barclaycard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Hotel
Sofitel Hotel San Bay Francisco
Sofitel San Francisco Bay
Redwood City Sofitel
Sofitel Hotel Redwood City
Sofitel Redwood City
Sofitel San Francisco Bay Hotel Redwood City
Sofitel San Francisco Bay Hotel
Sofitel San Francisco Bay Redwood City
Pullman San Francisco Bay Hotel Redwood City
Pullman San Francisco Bay Hotel
Pullman San Francisco Bay Redwood City

Grand Bay Hotel San Francisco Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 522 out of 1009 reviews
Rating 8 - Good. 192 out of 1009 reviews
Rating 6 - Okay. 149 out of 1009 reviews
Rating 4 - Poor. 78 out of 1009 reviews
Rating 2 - Terrible. 68 out of 1009 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Get Away
Our room was clean and smelled fresh. We had a junior suite which was perfect because we had our son with us. There’s a pony wall dividing the small living area with a fold out couch, where our son slept, from the bedroom area. Both areas had TVs. It was the perfect set up. Also, they have a little marketplace dining area for snacks, breakfast sandwiches and coffee/tea. It was a perfect grab and go before leaving for the day. We were close to the train station, so it was easy to go to the city.
Stayed 2 nights in Nov 2024

10/10 Excellent

Simaima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Nov 2024

10/10 Excellent

Stefanie

Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Phil

Stayed 2 nights in Aug 2024

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very clean, staff is extremwly noce and helpful. Bathroom showers, the pressure is kind of weak. Bedding is extreemly soft and it is comfortable just a bit too soft. Pillow top matress covers you sink into the bed. The pillows are also vry fluffy and extreemly soft.
Stayed 5 nights in Nov 2024

10/10 Excellent

Arsenio Ayes, Wilmington

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and beautiful
Stayed 1 night in Nov 2024

8/10 Good

Ashoke

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not sure why house keeping missed to clean the room one day out of 4 days of my stay.
Stayed 5 nights in Nov 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was outstanding, helpful, courteous and the best I have experienced in any hotel.
Stayed 1 night in Nov 2024

4/10 Poor

Siupaleta

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Rude lady worker at the front desk.
Stayed 2 nights in Nov 2024

6/10 Okay

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Additional unexpected fees after check out
Stayed 3 nights in Nov 2024

10/10 Excellent

William

Stayed 4 nights in Oct 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

10/10 Excellent

Brianne, Temecula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff inbthe restaurant were wonderfully efficient and the food was delicious! Hosting my son's stay before leaving for the Coast Guard, this hotel is one of a kind in wonderful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sanket

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Subbarayan, Plano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good eating places walking distance from the place. Enjoyed the stay.
Stayed 2 nights in Sep 2024

6/10 Okay

Leslie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The stay was fine, but the person who checked us in was short answers and rude! The restaurant and cocktail lounge was good and servers were great!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeffrey

Stayed 3 nights in Oct 2024

10/10 Excellent

TEOFILO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
Overall, I am very please with my stay at Grand Bay Hotel San Francisco. A very quiet, safe, and secure place to be. I had no worries about my vehicle being vandalized ir broken into because of the area the hotel is located. Next trip to SF, I would definitely stay at this same hotel. Staff are all friendly and accomodating. Thank you.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ivan

Liked: Cleanliness, amenities
Great stay
Stayed 3 nights in Nov 2024

10/10 Excellent

William

Stayed 1 night in Oct 2024

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Stacey, La Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024