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Touchstone Hotel - City Center

2.5 star property
Hotel near Union Square in San Francisco

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Photo gallery for Touchstone Hotel - City Center

Economy Room (Petite Double room)
Point of interest
Front of property
Point of interest
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
480 Geary St, San Francisco, CA, 94102
  • Union Square
    ‪5 min walk‬
  • SF Masonic Auditorium
    ‪6 min walk‬
  • Warfield Theatre
    ‪6 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪18 min drive‬

Room options

View all photos for Economy Room (Petite Double room)

Economy Room (Petite Double room)

Economy Room (Petite Double room)

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

  • 14 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Interior

FOUND Hotel, San Francisco

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
4.0 out of 5, Very good, (337)
The price is CA $121
per night
CA $142 total
includes taxes & fees
6 Mar - 7 Mar
FOUND Hotel, San Francisco

About the area

San Francisco

City center stay.With a stay at this Union Square hotel, you'll be within half a mile (1 km) of Union Square and 2 miles (3 km) of Moscone Convention Center. Lombard Street and Oracle Park are also within 2 miles (3 km).

What's nearby

  • Union Square - 5 min walk
  • Moscone Convention Center - 17 min walk
  • Lombard Street - 3 min drive
  • Oracle Park - 3 min drive
  • Pier 39 - 5 min drive

Getting around

  • San Francisco Station - 3 min drive
  • Powell St & Geary Blvd Stop - 4 min walk
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪Pinecrest Diner - ‬3 min walk
  • ‪The Halal Guys - ‬3 min walk
  • ‪Cafe Mason - ‬4 min walk
  • ‪Redwood Room - ‬1 min walk
  • ‪Cocobang - ‬1 min walk

About this property

Touchstone Hotel - City Center

Hotel near Union Square in San Francisco
As a guest of Touchstone Hotel - City Center, you'll find tour/ticket assistance, a front-desk safe, and an elevator. WiFi is free in public spaces.

This San Francisco hotel is smoke free.

  • 44 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Water dispenser
Touchstone Hotel - City Center offers 44 accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. This San Francisco hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries.

Languages

English, German, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 545 ft (USD 40 per night), from 6:00 AM to midnight; discounts available

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–noon: USD 18-45 for adults and USD 18-45 for children

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 18 to 45 for adults, and USD 18 to 45 for children
  • Nearby parking fee: USD 40 per night (545 ft away; open 6:00 AM to midnight)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in each accommodation.

Property is also known as

Touchstone Hotel
Touchstone City Center
Touchstone Hotel - City Center Hotel
Touchstone Hotel - City Center San Francisco
Touchstone Hotel - City Center Hotel San Francisco

Touchstone Hotel - City Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 208 out of 419 reviews
Rating 8 - Good. 106 out of 419 reviews
Rating 6 - Okay. 54 out of 419 reviews
Rating 4 - Poor. 26 out of 419 reviews
Rating 2 - Terrible. 25 out of 419 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

TEHANA

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are okay, but the hotel is old and dingy. Staff service was okay. I appreciate the fact that they gave me a refund when I decided to move to a better hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Isabel, Lake Stevens

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff is awesome and very helpful. Dinner adjacent has very good breakfast. Older property and very firm and small bed. Room was clean. Overall good choice for the price.
Stayed 1 night in Nov 2024

8/10 Good

Jeremy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and helpful
Stayed 7 nights in Nov 2024

2/10 Terrible

lydia

Disliked: Staff & service
Worst people
I would put zero stars if I could. They kicked us out for no probable reason, finally, my thinking it was because of race . Worst hotel and customer service especially the owner, he should not run this business.
Stayed 2 nights in Nov 2024

8/10 Good

Katelyn

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
area didn’t feel safe at first, but it ended up not being too bad. the room was really small, but comfortable enough. no fridge or microwave. the floor seemed a little dirty but I just wore socks the whole time. there was a weird dent in the wall above the bed. i was only there to sleep so it was convenient and nice enough. nice staff!
Stayed 2 nights in Nov 2024

6/10 Okay

Panatda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

The value for the property and the location is unbeatable. Yes, it’s an older hotel, so as many reviewers have commented, it has a bit of a musty smell in the hallways. The room, however, was clean, quiet and comfortable. Staff is super friendly. If you are looking for great value and a very accessible neighborhood I highly recommend the Touchstone Hotel.
Stayed 3 nights in Oct 2024

6/10 Okay

Duc vinh

Stayed 3 nights in Oct 2024

6/10 Okay

Marcelle

Business traveller
Liked: Cleanliness, staff & service
Clean but simple
Quick over night stay for business and don’t want to pay 350 for a room. This hotel was priced right but the old “ get what you pay for” should be taken into consideration. Small room, very firm double bed with basic sheets and cheap mattress. However the place was clean and there were even some toiletries. The shower was quite old and showed its wear. I thought it was dirty at first but realized it was just etching and deterioration. The staff at the desk were kind and pleasant and for a quick night sleep it was fine. If you re looking for luxury, skip this place. It’s basic but clean and adequate.
Stayed 1 night in Oct 2024

8/10 Good

Bobby

Stayed 2 nights in Oct 2024

10/10 Excellent

Mackenzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Louis

Business traveller
Stayed 2 nights in Sep 2024

6/10 Okay

DANIELA CECILIA VEGA

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Good location for tourists. Very slow draining tub and the toilet didn’t always refill itself with water. Staff was very kind.
Stayed 4 nights in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Good value Comfy beds Good breakfast
Stayed 1 night in Oct 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great value for the money I paid.
Stayed 6 nights in Oct 2024

10/10 Excellent

Karl Erik Anton

Stayed 2 nights in Oct 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very nice clean room. The hotel had no cable channels. Bathroom nice. A refrigerator and microwave would be a plus.
Stayed 1 night in Oct 2024

8/10 Good

Francy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous place! So beautiful and charming! The staff was so accommodating, and the breakfast was exceptional! would highly recommend!
Stayed 1 night in Oct 2024

10/10 Excellent

laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
We really enjoyed this hotel, mostly because the staff were so kind and helpful, and the beds were so comfortable. It was HOT, and our room was pretty hot but the fan helped. I think I'll be back.
Stayed 3 nights in Oct 2024

2/10 Terrible

jeffrey

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a terrible place for staying, dirty, noisy, no AC.
Stayed 1 night in Oct 2024

10/10 Excellent

Weiyi

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Omer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is awesome! You can walk anywhere! The staff is so friendly, and the breakfast was my favorite!
Stayed 3 nights in Sep 2024