I’ve never been catfished so bad before! This is closer to a hostel than a hotel and the only way it’s 3 stars is if the rating is out of 20. The pictures online are not even close to what the hotel actually looks like. It was dirty, so much that if you walked across your room barefoot your feet would turn black. There was no room service, when we ran out of toilet paper we had to go down to the front desk to be given a roll. The tv has 3 channels, 2 of which are in Spanish. This hotel is located in the worst neighborhood in San Francisco. Only stay here if you don’t plan on being in your room much, don’t have high cleanliness standards, want to stay somewhere centrally located and close to bart, and aren’t scared of being in a really bad part of town. The staff was friendly.