Holiday Inn Express Hotel & Suites Toronto - Markham, an IHG Hotel

3.0 star property
Enjoy free buffet breakfast at this 3-star Richmond Hill hotel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Toronto - Markham, an IHG Hotel

Exterior
Reception
Standard Room, 2 Queen Beds
Property amenity
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
10 East Pearce Street, Richmond Hill, ON, L4B0A8
  • Seneca College - Markham Campus
    12 min walk
  • 1915 Lan Zhou Ramen
    2 min walk
  • Langstaff Station
    5 min drive
  • Toronto, ON (YYZ-Pearson Intl.)
    25 min drive

Room options

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, Multiple Beds

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Jetted Tub

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds (Extra Floor Space)

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Richmond Hill

Close to airport.Within a 10-minute walk of the hotel, you'll find The Golf Lounge and Splitsville Richmond Hill. Also, Seneca College - Markham Campus is within half a mile (1 km) and First Markham Place is within 3 miles (5 km).

What's nearby

  • Seneca College - Markham Campus - 12 min walk
  • First Markham Place - 5 min drive
  • Seneca College - 7 min drive
  • Fairview Mall - 8 min drive
  • Markham Pan Am Centre - 9 min drive

Getting around

  • Langstaff Station - 5 min drive
  • Don Mills Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 25 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Starchiva Cuisine 星芝華 - ‬7 min walk
  • ‪Cafe Bon Bon - ‬7 min walk
  • ‪Marathon Cafe 馬力雄烈治文山分店 - ‬5 min walk
  • ‪Isaan Der - ‬2 min walk

About this property

Holiday Inn Express Hotel & Suites Toronto - Markham, an IHG Hotel

Enjoy free buffet breakfast at this 3-star Richmond Hill hotel
Holiday Inn Express Hotel & Suites Toronto - Markham, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is available. Event space at this hotel measures 2971 square feet (276 square meters) and includes conference space. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at Holiday Inn Express Hotel & Suites Toronto - Markham, an IHG Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Richmond Hill hotel.

  • 1 building
  • 117 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 2971 sq ft of conference space
  • 276 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Gift shop
  • Elevator
  • Smoking in designated areas
Holiday Inn Express Hotel & Suites Toronto - Markham, an IHG Hotel offers 117 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 45-inch LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Richmond Hill hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 45-inch LED TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per night
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 3 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. 
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Toronto Markham
Holiday Inn Express Hotel Toronto Markham Richmond Hill
Holiday Inn Express Toronto Markham
Holiday Inn Express Toronto Markham Richmond Hill
Holiday Inn Express Hotel Suites Toronto Markham
Express Toronto kham Richmond
Holiday Inn Express Hotel Suites Toronto Markham
Holiday Inn Express Hotel Suites Toronto Markham an IHG Hotel
"Holiday Inn Express Hotel Suites Toronto Markham an IHG Hotel"

Holiday Inn Express Hotel & Suites Toronto - Markham, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 498 out of 1005 reviews" "
Rating 8 - Good. 326 out of 1005 reviews" "
Rating 6 - Okay. 101 out of 1005 reviews" "
Rating 4 - Poor. 41 out of 1005 reviews" "
Rating 2 - Terrible. 39 out of 1005 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wenmao

Stayed 1 night in Sep 2024

2/10 Terrible

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Elevators very slow and one broken. Had to use staircase many times but lots of kids playing around . Bathroom area- water runs to bathroom easily (very low barrier) and small pool with lots of kids (very noisy can hear up to 2nd floor at times . comfortable bed , Breakfast okay. (Powered eggs and greasy sausage) Location excellent!
Stayed 1 night in Sep 2024

4/10 Poor

Dean

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I was there on a 2 night stay. On day one I advised staff the heavy shower door was falling off the wall, wouldn't seal and was a safety hazard. They asked me, the customer to send an email with photos to the front desk for them. they promised it would be fixed. When I came back night 2 they effected no promised repair.
Stayed 2 nights in Sep 2024

4/10 Poor

Karen

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Both elevators were down and we stayed on the top floor
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay. Very clean
Stayed 3 nights in Sep 2024

6/10 Okay

Tannys

Travelled with family
Disliked: Property conditions & facilities
One elevator for 10 floors. Apparently has been out of service fir a while. Waited over 20 minutes with a lot of bags. Took the stairs (10 flights) any other time
Stayed 2 nights in Sep 2024

6/10 Okay

Behzad

Liked: Cleanliness
One lift working only
Stayed 2 nights in Sep 2024

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just one problem One the elevator was out of service the entire time of my stay The staff was pleasant and friendly
Stayed 2 nights in Aug 2024

6/10 Okay

Sathujan

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Duc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely kept property, excellent location, easy parking
Stayed 3 nights in Aug 2024

10/10 Excellent

Zhen Jun

Stayed 3 nights in Aug 2024

2/10 Terrible

Levi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet was clogged all weekend. Asked multiple times. Was told they would waive all the extra fees I didn't know about. Got charged for them anyways.
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria filipinas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are good and friendly!I will definitely come back on this hotel.
Stayed 4 nights in Aug 2024

8/10 Good

Roy

Stayed 4 nights in Aug 2024

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious and the pool and gym were great
Stayed 6 nights in Aug 2024

8/10 Good

Hua

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD
Stayed 2 nights in Jun 2024

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Sheldon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elevator has not been working for months. The juice machine wasn’t working, so there was nothing to drink for breakfast. Needed coins for the laundry machine, but the front desk had No coins for it. Laundry machines now use an app
Stayed 4 nights in Aug 2024

10/10 Excellent

Szeki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024

6/10 Okay

Zeba

Liked: Staff & service
One elevator was not working so every time you have to wait
Stayed 2 nights in Aug 2024

8/10 Good

Chris

Liked: Cleanliness, amenities
The room did not have proper darkening blinds or curtains. The strip mall across the street lit up the room all night making it difficult to sleep well.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious with nice natural light, the king bed was very comfortable, the continental breakfast was great and the overall feel of the hotel was very comfortable!
Stayed 2 nights in Aug 2024

8/10 Good

MAN PAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not bad
Stayed 7 nights in Aug 2024

6/10 Okay

Ngoc Thu

Travelled with family and small children
Liked: Cleanliness, staff & service
With the busy summer time. The hotel just have 1 lift working. I stay there 4 night. Suggest more food for breakfast.
Stayed 4 nights in Aug 2024