Holiday Inn Express Hotel & Suites Toronto - Markham, an IHG Hotel

3.0 star property
Enjoy free buffet breakfast at this 3-star Richmond Hill hotel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Toronto - Markham, an IHG Hotel

Exterior
Exterior
Indoor pool
Premium bedding, in-room safe, soundproofing, iron/ironing board
Property amenity

Reviews

8.4 out of 10

Very good

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
10 East Pearce Street, Richmond Hill, ON, L4B0A8
  • Seneca College - Markham Campus
    12 min walk
  • First Markham Place
    5 min drive
  • Flato Markham Theatre
    6 min drive
  • Toronto, ON (YYZ-Pearson Intl.)
    25 min drive

Room options

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, Multiple Beds

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Jetted Tub

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds (Extra Floor Space)

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Richmond Hill

Close to airport.Within a 15-minute walk of the hotel, you'll find The Golf Lounge and Seneca College - Markham Campus. First Markham Place and Flato Markham Theatre are also within 3 miles (5 km).

What's nearby

  • Seneca College - Markham Campus - 12 min walk - 1.0 km
  • First Markham Place - 5 min drive - 3.6 km
  • Seneca College - 7 min drive - 7.6 km
  • Markham Pan Am Centre - 9 min drive - 7.6 km
  • Canada's Wonderland - 18 min drive - 18.0 km

Getting around

  • Langstaff Station - 5 min drive
  • Don Mills Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 25 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Starchiva Cuisine 星芝華 - ‬7 min walk
  • ‪Cafe Bon Bon - ‬7 min walk
  • ‪Marathon Cafe 馬力雄烈治文山分店 - ‬5 min walk
  • ‪Isaan Der - ‬2 min walk

About this property

Holiday Inn Express Hotel & Suites Toronto - Markham, an IHG Hotel

Enjoy free buffet breakfast at this 3-star Richmond Hill hotel
Holiday Inn Express Hotel & Suites Toronto - Markham, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is available. Event space at this hotel measures 2971 square feet (276 square meters) and includes conference space. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at Holiday Inn Express Hotel & Suites Toronto - Markham, an IHG Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Richmond Hill hotel.

  • 1 building
  • 117 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 2971 sq ft of conference space
  • 276 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Gift shop
  • Elevator
  • Smoking in designated areas
Holiday Inn Express Hotel & Suites Toronto - Markham, an IHG Hotel offers 117 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 45-inch LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Richmond Hill hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 45-inch LED TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per night
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 3 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. 
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Toronto Markham
Holiday Inn Express Hotel Toronto Markham Richmond Hill
Holiday Inn Express Toronto Markham
Holiday Inn Express Toronto Markham Richmond Hill
Holiday Inn Express Hotel Suites Toronto Markham
Express Toronto kham Richmond
Holiday Inn Express Hotel Suites Toronto Markham
Holiday Inn Express Hotel Suites Toronto Markham an IHG Hotel
"Holiday Inn Express Hotel Suites Toronto Markham an IHG Hotel"

Holiday Inn Express Hotel & Suites Toronto - Markham, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 493 out of 1002 reviews" "
Rating 8 - Good. 329 out of 1002 reviews" "
Rating 6 - Okay. 100 out of 1002 reviews" "
Rating 4 - Poor. 41 out of 1002 reviews" "
Rating 2 - Terrible. 39 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious with nice natural light, the king bed was very comfortable, the continental breakfast was great and the overall feel of the hotel was very comfortable!
Stayed 2 nights in Aug 2024

8/10 Good

MAN PAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not bad
Stayed 7 nights in Aug 2024

6/10 Okay

Ngoc Thu

Travelled with family and small children
Liked: Cleanliness, staff & service
With the busy summer time. The hotel just have 1 lift working. I stay there 4 night. Suggest more food for breakfast.
Stayed 4 nights in Aug 2024

10/10 Excellent

Elsie

Liked: Cleanliness, staff & service, property conditions & facilities
Ove all excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Jocylin

Stayed 2 nights in Aug 2024

2/10 Terrible

Wendy

Travelled with family and small children
Disliked: Property conditions & facilities
I paid for a room for 5 people. So the room I booked had a fold out for the extra people. The fold out was an old mattress with springs that dug into the body. The middle sank in. And it was so springy, that all you had to do was lift an arm and it would squeak. I got about 2 1/2 hours sleep on it. I asked for a replacement mattress or a mattress topper. I was given a piece of a mattress cover. One elevator was out so there was only one for all the guests. Waiting at times for the elevator was 4/5 minutes. Then the side door entrance was not working I was so disappointed in this hotel as holiday inn is my go to for hotel stays. Thumbs down and 0 stars I am going to look into getting some form of refund for the extra I paid for..$700 was definitely not worth it
Stayed 2 nights in Aug 2024

6/10 Okay

Yu

Old
Stayed 1 night in Aug 2024

10/10 Excellent

Kwang Bo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location.
Stayed 1 night in Aug 2024

4/10 Poor

Wing

Travelled with family
Liked: Cleanliness, staff & service
Air conditioning is not working well at entire hotel, ONLY ONE cart & one elevator out of order on the weekend, we just spent time on waiting waiting waiting….!
Stayed 3 nights in Jul 2024

4/10 Poor

Mustapha

Disliked: Cleanliness, staff & service, property conditions & facilities
ONLY a single working elevator for a ten-story hotel. An extra was taken without sending an invoice!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Maribeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini staycation
I recommend this hotel specifically at this location because we’ve stayed here twice and our experience overall were excellent! Location, food, comfort, friendly staff and safety are five star grade!
Stayed 1 night in Jul 2024

8/10 Good

Myriam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the elevator wasn’t working but we enjoyed our stay.
Stayed 2 nights in Jul 2024

4/10 Poor

Andy

Stayed 3 nights in Jul 2024

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Giscelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Service was great! Enjoyed the breakfasts. Coffee and tea were always hot at the lobby. Loved the amenities we could purchase or that were complimentary (we forgot our razor) from the lobby.
Stayed 2 nights in Jul 2024

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location!
Stayed 1 night in Jun 2024

6/10 Okay

Son

Travelled with family
Staff
Stayed 1 night in Jul 2024

8/10 Good

ANDY

Business traveller
Liked: Staff & service, property conditions & facilities
Good hotel for visiting Richmond Hill.
Great location, good condition, easy access, above average continental breakfast offered. Definitely good choice when you visiting Richmond Hill area. The only thing I will suggest to improve is to replace AC filter since from time to time it will smell when fan/ac on.
Stayed 3 nights in Jul 2024

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and spacious. Nice breakfast area. Convenient location, walkable to restaurants and public transportation.
Stayed 3 nights in Jul 2024

10/10 Excellent

MARIA

Stayed 1 night in Jul 2024

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Yanchang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Jul 2024

8/10 Good

Lim

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Kristine

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff was nice but we had a terrible experience with the hotel room itself. We got at our hotel late at night and went into our room and it smelled terrible like stinky socks and we couldn’t stay there. We were out at 2 am looking for another hotel and fortunately we found one but we couldn’t get refunded for this hotel and we asked for a different room the next day since they only had that one room the day prior and they showed us another room that had the same stinky sock smell problem. yuck! honestly the price was higher than the hyatt hotel we stayed at before so I thought it wouldn’t be as bad as it was but it really stinked super bad and I had to go do my computer work in the lobby away from that stinky room
Stayed 4 nights in Jul 2024

4/10 Poor

Duc binh

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room we stay the smell bad and have fruits flies and the ventilation system are really loud can’t sleep much
Stayed 2 nights in Jul 2024