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TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

3.0 star property
Family-friendly 3-star hotel with 2 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

2 indoor pools, seasonal outdoor pool, sun loungers
Exterior
Indoor spa tub
Garden
Sauna, spa tub, steam room, body treatments, hot stone massages

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Bar
  • Parking available
  • Spa

Explore the area

Map
Belgrave Road, Torquay, England, TQ2 5HS
  • Riviera International Conference Centre
    3 min walk
  • Torre Abbey
    5 min walk
  • Torre Abbey Sands
    11 min walk
  • Exeter (EXT-Exeter Intl.)
    42 min drive

Room options

View all photos for Family Triple Room (2 Adults + 1 Child)

Family Triple Room (2 Adults + 1 Child)

Family Triple Room (2 Adults + 1 Child)

  • 10 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Quadruple Room (2 Adults + 2 Children)

Family Quadruple Room (2 Adults + 2 Children)

Family Quadruple Room (2 Adults + 2 Children)

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

The Grand Hotel

Pool
Spa
Pet-friendly
Kids pool
4.0 out of 5, Very good, (1117)
The price is CA $103
per night
CA $124 total
includes taxes & fees
12 Dec - 13 Dec
The Grand Hotel

About the area

Torquay

Torquay City Centre stay.A stay at this Torquay City Centre hotel places you steps from Riviera International Conference Centre and within a 5-minute walk of Greek Orthodox Church of Saint Andrew. Torre Abbey and Abbey Pitch and Putt are also within half a mile (1 km).

What's nearby

  • Riviera International Conference Centre - 3 min walk - 0.3 km
  • Torre Abbey - 5 min walk - 0.5 km
  • Torre Abbey Sands - 11 min walk - 1.0 km
  • Princess Theatre - 12 min walk - 1.1 km
  • Babbacombe Beach - 5 min drive - 4.0 km

Getting around

  • Torquay Station - 10 min walk
  • Exeter (EXT-Exeter Intl.) - 42 min drive

Restaurants

  • ‪Loungers Visto Lounge - ‬10 min walk
  • ‪The Noble Tree - ‬9 min walk
  • ‪Bull & Bush - ‬3 min walk
  • ‪Bistrot Pierre - ‬10 min walk
  • ‪DT's - ‬4 min walk

About this property

TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

Family-friendly 3-star hotel with 2 restaurants
As a guest of TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort, you'll find a full-service spa, 2 indoor swimming pools, a health club, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A children's pool, a seasonal outdoor pool, and a terrace are also featured at the family-friendly TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Torquay hotel is smoke free.

  • 174 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Elevator
  • No smoking on site
TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort offers 174 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English

Property amenities

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 8 AM–9:30 AM: GBP 10.95 for adults and GBP 5.95 for children
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Playground
  • Sauna
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Electric kettle

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10.95 for adults and GBP 5.95 for children
  • Uncovered self parking fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Parties and events are allowed on site. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open May 01 and close September 30.
  • Pool access available from 7:00 AM to 9:00 PM.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Derwent Hotel
Derwent Hotel Torquay
Derwent Torquay
Derwent Hotel Torquay, Devon
TLH Derwent Hotel Torquay
TLH Derwent Hotel
TLH Derwent Torquay
TLH Derwent
TLH Derwent Hotel Torquay, Devon
TLH Derwent Hotel
TLH Derwent Hotel TLH Leisure Entertainment Spa Resort

TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 104 out of 345 reviews" "
Rating 8 - Good. 135 out of 345 reviews" "
Rating 6 - Okay. 67 out of 345 reviews" "
Rating 4 - Poor. 26 out of 345 reviews" "
Rating 2 - Terrible. 13 out of 345 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was really lovely and access to swimming pool was just a bonus. Also really happy with the breakfast and room service. Thank you so much 🙏
Stayed 3 nights in Aug 2024

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel lots of leisure facilities and entertainment . Varied menu options .
Stayed 3 nights in May 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good stay and when got back from meal the evening entertainment was still going so was nice
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good entertainment provide, eat Albert pub a couple of time which was great
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Overnight stay in August
Stayed overnight in hotel as we had a theatre show booked in Torquay on Saturday. Arrived early and was able to check in and pay for parking in the car park. Reception looked good and they were very helpful. Used the lift as we had a small case and were on the 3rd floor. It took forever to arrive and then when it did it was Definitely an experience- wasn’t sure if it was going to break down with the noises it was making and although it said for 6 people I think four would have been a struggle, it was so small, old and dirty. Eventually got to room, whole hotel upstairs in need of a paint and spruce up, looks very tired and the some of our furniture looked old. The chair needed to go to the tip and was quite embarrassing. The room slopped down as I quess this is an old building but it did make me feel uneasy. No pressure in the shower so having a shower was a struggle and the towels were so small they did not cover all body. We did use the bar next door for drink and dinner which was good. There is a lot on offer to do and is obviously a very popular destination for tourists but I did feel lucky that we were only booked in for one night as we would not be wasting any more money. Such as shame as they have a good business there just need to spend some of the takings making it better for the people who keep the business running. On a positive note breakfast was very good, however there is an additional charge as breakfast is not included in the price of the room.
Old chair falling apart
Dated furniture and curtains
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very dated and not very clean in certain areas.
Very dated and certain areas are not very clean esp games room.. Lack of respect from guests coming to breakfast in pyjamas.
Stayed 3 nights in Aug 2024

8/10 Good

yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Felicity

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Far too expensive for the condition of the building and standards of the rooms. Staff were extremely friendly, but this doesn’t outshine the fact that this hotel is outdated, unclean and poor value for money. Will not be staying again.
Stayed 1 night in Jul 2024

10/10 Excellent

Jo

Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Helen

Business traveller
Lhen
The entertainment at night and the dsco are really amazing and also with the spa and gym are great.i just dont like the lift because it's too small and it took so long by waiting. But, some staff are nice and some are mean.but, i still enjoyed it more specifically the entertainment and the disco at night and the SPA & Gym.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Derwent
Lovely place, could do with decorating in places but not desperate, excellent staff, amazing food, what we requested for the stay was exactly what we got, only downside, wheelchair lift wasn’t working (not hotels fault) shower trap hadn’t been cleaned and I prefer pillow case protectors which they didn’t have
Stayed 7 nights in May 2024

8/10 Good

Ali

Stayed 3 nights in May 2024

10/10 Excellent

Joe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top weekend
Amazing, rooms were clean. The outside area was great for a day drink with friends. Evening entertainment was also great.
Stayed 1 night in May 2024

8/10 Good

Rebecca

Stayed 2 nights in Apr 2024

6/10 Okay

Gerald

Stayed 2 nights in Apr 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Great pool. Beds very comfortable. Room basic but considering price, value for money.
Stayed 2 nights in Mar 2024

4/10 Poor

Alison

Disliked: Property conditions & facilities, room comfort
Room was very dated, shower had no pressure so couldn’t wash hair. Lots of children running around the corridors.
Stayed 3 nights in Mar 2024

6/10 Okay

Nicola

Stayed 1 night in Mar 2024

4/10 Poor

suman

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel was good staff very friendly. but the mattress was not the springs were sticking in your back.
Stayed 1 night in Feb 2024

6/10 Okay

Steve

Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Christmas stay 2023
The room was basic but spacious. No minibar in the room and the taps in the sink were not mixer taps so the kids had to wash their hands with cold. The food could have been better for vegetarians especially main meals. There was only ever 1 option or a jacket potato. Staff were amazing and the entertainment was great. The kids loved it, especially the evening disco. Soft play, bowling and the swimming pool were a hit. The hotel is a little dated and could do with a refurb but otherwise our stay was lovely. They made it special for Christmas with lots of mulled wine and miced pies for treats. We will defo be going back. Martin and Jude in the restaurant were especially great with the kids. Ella in the kids club was my daughters favorite.
Stayed 4 nights in Dec 2023

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed my stay staff was nice. Bed was comfy. Room was clean food was nice Jacuzzi was awesome swimming pool was nice would definitely stay here again and my partner enjoyed it and she wants to go back again
Stayed 1 night in Oct 2023