Best Western Plus University Inn

3.5 star property
Hotel near Lawrence Joel Veterans Memorial Coliseum in Winston-Salem

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March 2025

Photo gallery for Best Western Plus University Inn

Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator
Terrace/patio
Exterior
Seasonal outdoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Laundry

Explore the area

Map
3050 University Pkwy, Winston-Salem, NC, 27105-4230
  • Wake Forest University
    ‪6 min walk‬
  • Lawrence Joel Veterans Memorial Coliseum
    ‪7 min walk‬
  • Truist Field
    ‪12 min walk‬
  • Winston-Salem, NC (INT-Smith Reynolds)
    ‪5 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Winston-Salem

Heart of Winston-Salem.Within a 10-minute walk of this Winston-Salem hotel, you'll find Wake Forest University and Lawrence Joel Veterans Memorial Coliseum. Children's Theatre of Winston-Salem and Truist Field are also within half a mile (1 km).

What's nearby

  • Wake Forest University - 6 min walk
  • Lawrence Joel Veterans Memorial Coliseum - 7 min walk
  • Benton Convention Center - 3 min drive
  • Reynolda Gardens - 4 min drive
  • Wake Forest University Baptist Medical Center - 5 min drive

Getting around

  • Raleigh-Durham International Airport (RDU) - 95 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Cookout - ‬3 min drive
  • ‪Hot Dog City - ‬3 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Elizabeth's Italian Restaurant & Pizzeria - ‬4 min walk

About this property

Best Western Plus University Inn

Hotel near Lawrence Joel Veterans Memorial Coliseum in Winston-Salem
Best Western Plus University Inn offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Best Western Plus University Inn. Free self parking is available.

This Winston-Salem hotel is smoke free.

  • 194 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Full breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus University Inn offers 194 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Premium channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 25 per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per day
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property uses a grey water recycling system.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open May 26 and close September 05.
  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ramada Plaza Hotel Winston Salem North
Plus University Winston Salem
Best Western Plus University Inn Hotel
Best Western Plus University Inn Winston-Salem
Best Western Plus University Inn Hotel Winston-Salem

Best Western Plus University Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 361 out of 1001 reviews" "
Rating 8 - Good. 276 out of 1001 reviews" "
Rating 6 - Okay. 162 out of 1001 reviews" "
Rating 4 - Poor. 103 out of 1001 reviews" "
Rating 2 - Terrible. 99 out of 1001 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jim

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and friendly helpful staff.
Stayed 3 nights in Oct 2024

6/10 Okay

Paige

Liked: Cleanliness, staff & service
We stayed here for an event across the street at the arena. It was close and convenient. Loved not having to drive or pay for parking. We checked in on 10/25 at about 5:00. There was a long line to check in. Front desk staff was patient and professional. They got us through the line pretty quickly. The hotel is a little shabby, but did not seem unclean. They increased the price of the room for the event across the street.
Stayed 1 night in Oct 2024

2/10 Terrible

Julie

Travelled with partner
Disliked: Staff & service, property conditions & facilities
This was the filthiest room I’ve ever stepped into. I looked around and walked directly out to book another hotel. The sliding window would not close about an inch, which is a huge safety issue. The room had lipstick smeared on the back of the bathroom door, stains all over the carpet, sticky something had been spilled on the tile area in front of the bathroom and I peeled back the sheets to find a hair. There was only one person checking in guests when we arrived at 3:30. It took us about 30 minutes to get checked in and when we left, there was a line of about 20 people waiting to check in. It would have been impossible to even speak to someone about the room condition before we left there. In summary, I would have slept in my car before I would have slept in that terrible room.
Stayed 1 night in Oct 2024

10/10 Excellent

Marilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 3 nights in Oct 2024

10/10 Excellent

Dori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Shawnita

Stayed 1 night in Oct 2024

4/10 Poor

Tina

Travelled with partner
Liked: Cleanliness, amenities
Ns
Stayed 1 night in Oct 2024

8/10 Good

Anastasia, New york

Stayed 2 nights in Sep 2024

2/10 Terrible

Maria Isabel, Omemee

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible dirty floor even had the bunch if hair from the previous guest. Tv volume didn’t work had to fix it myself since i couldn't contact the front desk because phones weren't working. When into my room twice when i had Do Not Disturb sign the whole 4 days i was there. 1st time staff left a desk chair right in front of the door & my husband & I almost broke our necks. 2nd time the cleaning staff removed our DND sign on the door & left us a note saying if we want our room clean we should remove the sign. Clearly we didn't want them in our room hense the DND sign. She also threw our pillows we brought from home on top of the nasty fabric strip luggage rack & put the nasty hotel pillows on our bed. Change the towels/emptied the garbage & didn't clean tub/sink & the wad of the previous guest hair was still on the bathroom floor! I asked for compansation & they refused! Never staying there again!
Stayed 4 nights in Oct 2024

8/10 Good

Dan, Fuquay Varina

Liked: Cleanliness, staff & service, property conditions & facilities
Good except for late night fire alarm
Stayed 3 nights in Oct 2024

10/10 Excellent

Dirk

Stayed 1 night in Oct 2024

2/10 Terrible

Athena

Stayed 1 night in Oct 2024

8/10 Good

Charles A

Liked: Cleanliness, staff & service, property conditions & facilities
Te renovation seems to be coming along.
Stayed 2 nights in Oct 2024

4/10 Poor

Kim

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The toilet seat literally would not stay on the toilet. The bath tub was cocked extensively with mold growing in the caulking the flush of the toilet is so loud I could here every room around my flush there toilet. The building is not secure and the back door is propped all the way open and non guest are able to take the stair to any part of the hotel. I closed this door twice and it was always re opened. Drug addicts sleeping in there cars in the parking lot. I was really shocked at the condition of this property. Will not stay again. And I would not recommend.
Stayed 4 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Jeremy

Travelled with group
The room itself was ok. However the room next to us had a smoke alarm that beeped the whole night. I tried to call down but our phone didn’t work. Our TV also would turn on but you could not change the channel. I walked to the front desk but nobody was there and it was after 9pm by this point and we were tired. Overall disappointed
Stayed 1 night in Oct 2024

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Best Western Plus I have ever stayed at!
DO NOT STAY HERE! Hallway was dirty, elevator was dirty. All night party across the hall not addressed by staff. Room reeked of marijuana. Fire alarm pulled in middle of night and had to leave the hotel at 4am. Asked for refund for night and was told no because it was booked through 3rd party. Only positive was the breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs Up!
One nightstay for a College Football game. I really liked this Hotel. Its not new but it was clean and had everything I needed. Great location! Nice staff.
Stayed 1 night in Oct 2024

2/10 Terrible

Rafael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is without question the most filthy hotel I have ever encountered. The place is doused with bleach to try to cover the mildew smell. Disgusting.
Stayed 2 nights in Sep 2024

2/10 Terrible

Guri, Chatham

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 1 night in Sep 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service
Breakfast
Stayed 1 night in Oct 2024

8/10 Good

Roland

Liked: Cleanliness, staff & service
Average, nothing unique. Convenient to downtown area
Stayed 3 nights in Aug 2024

4/10 Poor

Angelia

Stayed 1 night in Sep 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Drapes had black dirty hand marks, shower was old with dirty grout, bathroom was very outdated. Needs a deep clean and reno. Lobby was fine. Staff was very nice
Stayed 1 night in Oct 2024