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Chateau Big Bear Boutique Hotel, BW Signature Collection

3.5 star property
3.5-star ski hotel near Snow Summit

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Chateau Big Bear Boutique Hotel, BW Signature Collection

Lobby
Exterior
Seasonal outdoor pool
Dinner served, American cuisine
Seasonal outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Pool
  • Gym
  • Hot tub

Explore the area

Map
42200 Moon Ridge Rd, Big Bear Lake, CA, 92315
  • Bear Valley Community Hospital
    ‪8 min walk‬
  • Interlaken Shopping Center
    ‪13 min walk‬
  • Big Bear Mountain Resort
    ‪16 min walk‬
  • Big Bear, CA (RBF)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

Standard Room, 1 King Bed, Accessible, Balcony

Standard Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(14 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(35 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

  • 28 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(29 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.6 out of 10
Exceptional
(30 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

8.8 out of 10
Excellent
(34 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Pool

Holiday Inn Resort The Lodge At Big Bear Lake, an IHG Hotel

Pool
Pet-friendly
Parking included
Free WiFi
4.0 out of 5, Very good, (1008)
The price is CA $208
per night
CA $236 total
includes taxes & fees
3 Feb - 4 Feb
Holiday Inn Resort The Lodge At Big Bear Lake, an IHG Hotel

About the area

Big Bear Lake

Near the slopes.Within a 15-minute walk of this Winter Park hotel, you'll find Bear Valley Community Hospital and Eagle Point. Snow Summit and Interlaken Shopping Center are also within 2 miles (3 km).

What's nearby

  • Snow Summit - 20 min walk
  • The Village - 3 min drive
  • Big Bear Visitor Center - 4 min drive
  • Big Bear Marina - 4 min drive
  • Alpine Slide at Magic Mountain - 4 min drive

Getting around

  • Los Angeles - Ontario Intl. Airport (ONT) - 78 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Maggio's Pizza - ‬12 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Carl's Jr. - ‬14 min walk
  • ‪Domino's Pizza - ‬2 min drive

About this property

Chateau Big Bear Boutique Hotel, BW Signature Collection

3.5-star ski hotel near Snow Summit
Relax in the spa tub after a day on the slopes or enjoy the use of a fitness center. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. WiFi and wired Internet are free in public spaces. Free self parking is available.

This 3.5-star Big Bear Lake hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 2077 sq ft of conference space
  • 193 sq m of conference space
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Chateau Big Bear Boutique Hotel, BW Signature Collection offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Big Bear Lake hotel provides wireless Internet access for a surcharge. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free theme park shuttle
  • Refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: WiFi (USD 1 per night)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free area shuttle up to 15 miles
  • Free shopping center shuttle
  • Free theme park shuttle

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Fitness center
  • Foosball table
  • Seasonal outdoor pool
  • Spa tub
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 1 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Big Bear
Best Western Big Bear Chateau
Best Western Chateau Hotel Big Bear
Big Bear Best Western
Big Bear Chateau
Big Bear Chateau Best Western
Best Western Big Bear Chateau Hotel
Best Western Chateau
Best Western Big Bear Chateau
Chateau Big Bear Boutique Hotel, BW Signature Collection Hotel

Chateau Big Bear Boutique Hotel, BW Signature Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 586 out of 1004 reviews" "
Rating 8 - Good. 249 out of 1004 reviews" "
Rating 6 - Okay. 86 out of 1004 reviews" "
Rating 4 - Poor. 38 out of 1004 reviews" "
Rating 2 - Terrible. 45 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

alexandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! What a great find. The place is beautiful and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Alfredo

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Hideki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I felt electric shocks many times Balcony woods were broken it might some kids could be falling Room number is 125
Stayed 1 night in Oct 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay with family
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Okay location, okay stay
There was no made-to-order breakfast. Only a buffet with sub-par food and it is so busy you have to wait 45 minutes for them to refill the food and with everyone touching it, it does not look so appetizing anymore.
Stayed 3 nights in Aug 2024

8/10 Good

Marquita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. It came in, in a pinch. If our circumstances were different I would consider staying here again.
Stayed 1 night in Sep 2024

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, and great with us when we had to leave rarly, due to Line fire.
Stayed 3 nights in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with a wonderful breakfast nice staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Rosa

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mirna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a steal! We had a wonderful stay in a great, quiet location and paid less than at other hotels nearby. There is a great old, and supposedly haunted, restaurant down the block you can just walk to. Highly recommend.
Stayed 2 nights in Jun 2024

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty property, very nice staff, better than usual breakfast offerings with a beautiful dining area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mike

Liked: Amenities
My wife and I frequent Big Bear about once every 2 weeks , this place was by far the nicest we’ve stayed at , starting from the second we checked in the guy at the desk was above average polite and professional to the room , pool , and jacuzzi and finally the continental breakfast. Absolutely a 10 🔥💯
Stayed 1 night in Sep 2024

10/10 Excellent

Poulina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great to stay, I would stay again
Stayed 1 night in Sep 2024

6/10 Okay

mark

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Gisela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have updated rooms nicely since i was last there. Love that rooms have balconies!
Stayed 1 night in Sep 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Stayed 1 night in Aug 2024

4/10 Poor

Kelly

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Sonal

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Larry

Travelled with family
Location, view, peaceful.
Stayed 1 night in Aug 2024

10/10 Excellent

Desert, Rancho Mirage

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very comfortable and quiet. Place surrounded by pines and setting is very picturesque. Nice breakfast and dini g area. Would stay again. AAA
Stayed 2 nights in Aug 2024

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 2 nights in Aug 2024