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"The resort was better than we expected with its current customer rating being a 6.6/10 on Expedia. For what we paid it was excellent value! Pros: great pools, excellent food at restaurants and no reservations required, some amazing staff members like Rodrigo and overall a relaxed atmosphere. We only used about 1 pool chair per 2-3 people in our large group and it was enough for everyone to be able to relax as they needed throughout the day. The coffee was excellent and it was nice to start each day with a caramel macchiato. The Expedia person Gabriel was welcoming and helpful Cons: Sometimes buffet service was slow/absent so we would have to scrounge for cutlery, some general superficial maintenance is needed (ex: our room had a broken bathroom tile, missing any patio furniture), road noise from the highway behind but nothing that kept us from sleeping, and one aquasize staff member that loved using the whistle a little too much. Something to note when booking: Regular queen rooms were in the main building, awesome location and access and gorgeous beach views. The upgraded suites with bedrooms are the ones that you need to cross a small access road to get to, a 2-3 min extra walk. The main complaint seems to be from people that didn't know they'd be in the far section. The beach is black flag so not swimmable but for this trip we didn't mind. Overall we were very happy with the value. We were a group of over 18 people, 5 families with ages ranging from infant to 40s."

"From beginning to end our stay was amazing!! Staff was friendly and helpful. Room was beyond expectations for price. Great location. Close to marina and downtown. The only downside was not being able to go in the ocean in front of our hotel due to rip currents, but we were able to take a quick and easy Uber to a swimmable beach. Other than that this place is amazing!!"

"Loved the hot tub and the buffet everyday. "

"Convenience peaceful clean"

"Everything was awesome "

"We loved Riu Baja and would stay here again! We experienced the best housekeeping services we've ever had. There was staff all over the resort continually cleaning the property. The food service staff was always friendly, happy, and on top of everything; we never had to wait. They had plenty of restaurant options and bar options and the property was so nice and relaxing that we didn't need to leave if we didn't want to (they had night time entertainment as well at Riu Santa Fe next door). We actually didn't enjoy going to the downtown area as much due to the constant badgering from sales people and restaurant owners, so staying at the Riu was fine with us. My only complaint would be that the company representatives in the hotel that you can book excursions with aren't as honest or helpful as they say they are. We were overcharged and they made mistakes. Aside from that the Riu Palace Baja California was terrific!"