Holiday Inn Resort The Lodge At Big Bear Lake by IHG

3.0 star property
3-star ski hotel near Snow Summit

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Photo gallery for Holiday Inn Resort The Lodge At Big Bear Lake by IHG

Restaurant
Meeting facility
Hypo-allergenic bedding, in-room safe, blackout drapes
Restaurant
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

Map
40650 Village Drive, Big Bear Lake, CA, 92315
  • The Village
    ‪3 min walk‬
  • Big Bear Visitor Center
    ‪6 min walk‬
  • Snow Summit
    ‪5 min drive‬
  • San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪67 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Communications, Backside View)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, High Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Courtyard View (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 King Bed, Accessible, Balcony (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Patio, Courtyard View

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony (Jetted Tub, High Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Courtyard View

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Backside View)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds (High Floor)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Suite, 1 King Bed, Jetted Tub (High Floor)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony, Courtyard View

  • Sleeps 2
  • 1 King Bed

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About the area

Big Bear Lake

Near the slopes.Within a 10-minute walk of this Big Bear Central hotel, you'll find The Village and Bowling Barn. Big Bear Visitor Center and Big Bear Marina are also within half a mile (1 km).

What's nearby

  • The Village - 3 min walk - 0.3 km
  • Big Bear Visitor Center - 6 min walk - 0.5 km
  • Big Bear Marina - 6 min walk - 0.6 km
  • Alpine Slide at Magic Mountain - 12 min walk - 1.0 km
  • Snow Summit - 5 min drive - 4.1 km

Getting around

  • Los Angeles - Ontario Intl. Airport (ONT) - 88 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬19 min walk
  • ‪Domino's Pizza - ‬2 min drive
  • ‪Grizzly Manor Cafe - ‬2 min drive
  • ‪Jack in the Box - ‬4 min walk

About this property

Holiday Inn Resort The Lodge At Big Bear Lake by IHG

3-star ski hotel near Snow Summit
Holiday Inn Resort The Lodge At Big Bear Lake by IHG offers its guests a seasonal outdoor pool, a sauna, and a fitness center. There's a restaurant on site. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8999 square feet (836 square meters) and includes a conference center. A vending machine, an arcade/game room, and gift shops/newsstands are also featured at Holiday Inn Resort The Lodge At Big Bear Lake by IHG. Self parking is free.

This 3-star Big Bear Lake hotel is smoke free.

  • 148 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 8999 sq ft of conference space
  • 836 sq m of conference space
  • Ski equipment storage
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Holiday Inn Resort The Lodge At Big Bear Lake by IHG offers 148 air-conditioned accommodations with safes and coffee/tea makers. Premium satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Big Bear Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free international calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Northwoods Big Bear Lake
Northwoods Resort
Northwoods Resort Big Bear Lake
Holiday Inn Resort Lodge Big Bear Lake
Holiday Inn Big Bear Lake
Northwoods Resort Conference Center
Holiday The At Big Bear By Ihg
Holiday Inn Resort The Lodge At Big Bear Lake

Holiday Inn Resort The Lodge At Big Bear Lake by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 463 out of 1003 reviews
Rating 8 - Good. 226 out of 1003 reviews
Rating 6 - Okay. 148 out of 1003 reviews
Rating 4 - Poor. 87 out of 1003 reviews
Rating 2 - Terrible. 79 out of 1003 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

GREGORIA, PERRIS

Liked: Cleanliness, staff & service, property conditions & facilities
My family and i had a great stay. Very nice location.
Stayed 1 night in Feb 2025

8/10 Good

James

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Its pretty much what you would expect. Check in took longer than expected but it was not horrible. I do like that this place is pet friendly and has a lot of space in the room with a fire place. The bed was ok and the actual heater was broken but it was acceptable with the fireplace going. I would come back again as it is in a nice location. The vending machines could also be upgraded as they do not accept credit nor did they work with my cash. Overall a good experience and again would gladly come back.
Stayed 2 nights in Feb 2025

8/10 Good

Mayra

Travelled with partner, Travelled with group
Liked: Property conditions & facilities
The room was spacious and clean
Stayed 1 night in Feb 2025

4/10 Poor

Juan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Wilfredo

Liked: Cleanliness, property conditions & facilities
Everything close
Stayed 2 nights in Feb 2025

4/10 Poor

Shaun

Travelled with partner
Liked: Cleanliness
Overall, the Holiday Inn Big Bear Lake is a lovely property in a great setting. The staff on the front desk were very friendly and welcoming. The room was fantastic with a lovely fireplace which made the room feel very cosy. The biggest disappointment for us and the reason for a decreased score, was the fact we paid an additional amount for breakfast online, to find out upon arrival that the hotel does not offer breakfast. The restaurant attached to the hotel was where we were signposted to for breakfast, which I had to pay for again. This was such a shame and it was disappointing that the hotel would advertise a service and take payment for something they are unable to provide. I would highly recommend the property for a room only booking, but would advise against selecting breakfast so that you don’t end up in the same situation we did, paying for breakfast twice.
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Stayed 1 night in Feb 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities
It’s just ok but I do like that they have a fridge and microwave
Stayed 1 night in Feb 2025

2/10 Terrible

rafael, los angeles

Travelled with family
Disliked: Staff & service, property conditions & facilities
Based on the extremely high price, I thought it would be more than a typical holiday in but was actually in worse shape
Stayed 1 night in Feb 2025

10/10 Excellent

Belen

Travelled with partner
We had a great time at the resort
Stayed 1 night in Feb 2025

2/10 Terrible

Casarah

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Slow customer service. Restaurant food in hotel made us extremely sick. Hotel was ill prepared for snowfall. I would not recommend staying here
Stayed 1 night in Feb 2025

10/10 Excellent

Cainen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Heater was stuck on 75, could not get anything lower when the ambient temp was 40!!!! The hallways were easily 80 degrees and the restaurant was very short staffed- however! The restaurant manager was AMAZING and he was taking care of all of the customers like I haven't seen before! Bravo for taking charge of a difficult situation and making our experience awesome! Thank you!
Stayed 1 night in Dec 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, room comfort
Hotel did its job. Heat was lacking in room though.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Everything was close.
Stayed 2 nights in Feb 2025

4/10 Poor

Levon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Krystal

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Do not stay on the 4th floor (mezzanine) during winter unless you like your room extra hot. We had a room on the 4th floor that was 82 degrees and the heater was on. We moved rooms immediately.
Stayed 1 night in Feb 2025

8/10 Good

Kolleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

mher

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
Centralized location, close to everything. Front desk employee should be more informative and responsive. Too serious not approachable. Free breakfast should be part of it and not additional fee! Lots room for improvement!
Stayed 1 night in Feb 2025

10/10 Excellent

BIANCA

Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big Bear VW Takeover

Enjoyed the large suite with jacuzzi tub and fireplace. The balcony overlooking the pool was nice. Service was exceptional and everyonw was pleasant. Will return again.
Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin

Stayed 3 nights in Jan 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stephanie is awesome!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Feb 2025

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Sahar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old. There are not enough staff. They do not explain how the breakfast works. First day the waiter was telling me that is a set menu of very few options a la carte and not buffet style. He recommends we order from the menu and deducts 12 per person adult only. Was never told until the second day that kids eat free so after paying for the breakfast on the hotel site I end up paying $50 out of pocket for two kids meals and two adults. Second day was Sunday and since it was brunch the credit would be applied and had to pay a bit to cover for the difference. Also on the second day the AC was not working and the room was so hot! It was78 degrees and the engineer could not fix it. Had to get a fan and open the little crack in the windows that was allowed to cool down the room. By midnight temp was 60 degrees and we woke up freezing so now we had to turn on the heather. Overall I would not return to his hotel because for the price that I paid for 2 nights I have stayed at much better places. Also, in the lobby they have free coffe and tea. It was a hit and miss. Many times coffee was out and hot water was lukewarm. Overral the hotel is close to everything and we were able to walk everywhere instead of driving. Location is great but not the rest. Also if you are disabled you have to go down 10 steps to get to the first floor and then the elevator works to go to second and third but you have to physically bring down all your luggage and no help.
Stayed 2 nights in Jan 2025