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HGU New York

4.0 star property
4-star luxury hotel near Empire State Building

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Photo gallery for HGU New York

King Standard
2 bars/lounges
Exterior
Terrace/patio
Fireplace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
34 East 32nd Street, New York, NY, 10016
  • Empire State Building
    ‪4 min walk‬
  • Madison Square Park
    ‪7 min walk‬
  • Macy's
    ‪9 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 Queen Bed

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New York

Heart of New York.Within a 10-minute walk of this Manhattan hotel, you'll find Empire State Building and Madison Square Park. Also, Macy's is within half a mile (1 km) and Chrysler Building is within 2 miles (3 km).

What's nearby

  • Empire State Building - 4 min walk - 0.4 km
  • Madison Square Park - 7 min walk - 0.6 km
  • Macy's - 9 min walk - 0.8 km
  • Chrysler Building - 13 min walk - 1.1 km
  • Times Square - 16 min walk - 1.4 km

Getting around

  • 33 St. Station (Park Av. S) - 1 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 25 min drive

Restaurants

  • ‪Sweetgreen - ‬2 min walk
  • ‪Wolfgang's Steakhouse - ‬2 min walk
  • ‪Tina's Cuban Cuisine - ‬3 min walk
  • ‪Her Name Is Han - ‬2 min walk
  • ‪Five Guys - ‬1 min walk

About this property

HGU New York

4-star luxury hotel near Empire State Building
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. A terrace, tour/ticket assistance, and concierge services are also featured at the luxury HGU New York. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 10 levels
  • 2 bars or lounges
  • Built in 1905
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Dining venue
HGU New York offers 90 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. This New York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and complimentary newspapers.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Arabic, Chinese (Mandarin), English, French, Japanese, Korean, Polish, Portuguese, Spanish

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 60 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 for adults and USD 25 for children
  • 2 bars/lounges
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with premium channels

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 200 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.69 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 25 for adults and USD 25 for children
  • Valet parking fee: USD 60 per night
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Grand Union New York
HGU New York Hotel
Grand Union New York
Grand Union Hotel New York
Grand Union New York City
HGU Hotel
HGU New York
HGU New York Hotel
HGU New York New York
HGU New York Hotel New York

HGU New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 453 out of 1001 reviews
Rating 8 - Good. 268 out of 1001 reviews
Rating 6 - Okay. 145 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities
Easy walk to shops and stores as well as the train station. It’s close to Korean town but not directly in it. I’d stay here again.
Stayed 3 nights in Nov 2024

4/10 Poor

Chimere

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
There was an extremely loud screeching sound coming from the bathroom/toilet. that would go off and on throughout the day and night. The bathroom sink was stopped up in the shower pressured was nonexistent
Stayed 3 nights in Jan 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jan 2025

10/10 Excellent

Andrea, San Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay- perfect location
Stayed 6 nights in Jan 2025

10/10 Excellent

Utafumi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable and the room was clean. The hotel is in a quiet street in a safe area. But the room was tiny and my view from the window was the back of other building. When I booked my room in November, it was listed that the check-in time was at 3pm, check-out was at noon. When I actually checked in, the check-in was changed to 4pm and was told that my check-out was at 11am. How is this possible that after I booked a non-refundable/non-changeable hotel rate which does not allow any flexibility on my part, and yet the hotel is allowed to take away 2 hours of my stay time at the hotel? Even the hotel information booklet in the room said the check-out time was at noon. Very unhappy about this. Also the resort fee is ridiculous. It does not give us guests anything extra like a credit to the cafe to spend on. Was not happy about this either.
Stayed 1 night in Jan 2025

10/10 Excellent

Slandia

Stayed 3 nights in Dec 2024

6/10 Okay

Davaadorj

Disliked: Property conditions & facilities
it’s okay
Stayed 3 nights in Dec 2024

4/10 Poor

Mariam

Liked: Staff & service
Disliked: Property conditions & facilities
Suffocating room
Stayed 3 nights in Dec 2024

4/10 Poor

Terrance

Disliked: Property conditions & facilities, room comfort

Putting the "old" in Old New York

place is way over priced for quite basic room with very few and low quality amenities; neighborhood is decent with lots of good korean BBQ places
Stayed 1 night in Dec 2024

6/10 Okay

KIMBERLY

Travelled with family
Disliked: Property conditions & facilities, room comfort

For a miniature person

The room was SOOOOO small there was literally no way to open a suitcase!!! 2 ft around the bed!!! Bathroom was bigger, but FREEZING!!!! The tile floors & even the walls were ICE VOLD - like there was no insulation
Stayed 2 nights in Dec 2024

4/10 Poor

Joselyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The stay and convenience was amazing, the heaters were just not working that well.
Stayed 3 nights in Dec 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, staff were great. Thanks HGU for a great holidays.
Stayed 5 nights in Dec 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service
The furniture and bedding looks like it’s been beat up . Needs updating and the tile in the bathroom was falling off and the room was especially small with a view of a brick wall . But it was overall fine , I won’t stay there again , as there were many more options in the same price range with more sq. Footage
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fabulous visit, massive bed, room was excellent, very clean. Hall areas are quite dark
Stayed 5 nights in Dec 2024

6/10 Okay

Kevin

Liked: Staff & service

Done the job, but could have chosen better.

I struggle with Boutique hotels, especially having travelled up from a spacious Washington DC hotel before this. Also don't let the bright photo fool you, the road the hotel is down is quite narrow and dark. Check in was quick, service a bit slap dash at times when it comes to bar opening and cafe supplies. A lot of business people having open conference calls in the lounge area with no headphones on, hardly a place to just wind down. No in room hot water or guest drinks station. $6.30 for 2 cups of hot water ??? come on!!! Metro at the end of the road with very good onward links was handy, Cleaning Staff Amazing and one particular lady who was on the front desk Thursday and Friday morning went above and beyond with information and cab bookings, so some good aspects, but given the cost, didn't hit the spot for us visiting for 5 nights as a couple sightseeing.
Stayed 5 nights in Dec 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to be close to nearly anywhere. Staff was amazing. Rooms are very small and cozy and bathroom couple use a little work but overall a good experience!
Stayed 3 nights in Dec 2024

8/10 Good

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great rooms/hotel, lacks storage and no hot drinks

Upsides: Great friendly stay, nice hotel with great staff and very very clean, nice modern simple rooms. Actual room was quite spacious which was surprising considering the very central location. Very easy to get about manhattan from there, including the bus stop around the corner. Secure key card elevator system. Hotel provided a flat rate for taxi to/from the airport which arrived very quickly even during rush hour. Nice large comfortable bed and very effective temperature control. Downsides: The bathroom had a shower curtain unfortunately which is unfavourable and the storage space was so minimal we weren’t able to fully unpack our suitcases. The hotel provided a kettle upon request but refused to provide mugs. This meant we had to re-use paper cups (which was unhygienic) and buy our own tea bags to have a hot drink in the room. I haven’t ever stayed in a hotel where hot drinks weren’t facilitated in the rooms. They do have a cafe downstairs but it’s not open 24/7 and was expensive (also charging to hand over empty cups without lids and requesting 22% tip each time).
Stayed 5 nights in Nov 2024

8/10 Good

Merinda

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2024

6/10 Okay

Kelly

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Ouahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good stay with a friendly crew
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable very clean, attentive staff close to restaurants and shopping. Would stay here again
Stayed 9 nights in Nov 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great little hotel in a nice area. The location is convenient to any spots you might want to visit in Manhattan. There's a nice coffee shop downstairs.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 8 nights in Oct 2024

10/10 Excellent

Kimberly

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HGU was wonderful! Our college trips to NY always included staying at HGU. Love it! The cafe was really good, too. Highly recommend!
Stayed 4 nights in Oct 2024