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The Westin New York at Times Square

4.5 star property
4.5-star luxury hotel near Times Square

Choose dates to view prices

Photo gallery for The Westin New York at Times Square

Bar (on property)
Exterior
Lobby
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet-friendly
  • Free WiFi

Explore the area

Map
270 W 43rd Street, New York, NY, 10036
  • Times Square
    ‪4 min walk‬
  • Broadway
    ‪5 min walk‬
  • Madison Square Garden
    ‪10 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪38 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, River View

Suite, 1 Bedroom, Non Smoking, River View

Suite, 1 Bedroom, Non Smoking, River View

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View, Corner (Non-Smoking)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View, Corner (Non-Smoking)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking (View)

Premium Room, 2 Double Beds, Non Smoking (View)

Premium Room, 2 Double Beds, Non Smoking (View)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking, City View

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking, City View (Corner)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed, Non Smoking, City View (Corner)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 2 Double Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Non Smoking

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, River View

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Room, 1 King Bed, Non Smoking, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 1 King Bed, Non Smoking, Corner

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed (View)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking (View)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Corner (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking, Corner (View)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking (View)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking (View)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

New York

City center retreat .At this Manhattan hotel, you'll be well placed to visit Times Square and Broadway, both within a 5-minute walk. Bryant Park and 5th Avenue are also within half a mile (1 km).

What's nearby

  • Times Square - 4 min walk - 0.4 km
  • Broadway - 5 min walk - 0.5 km
  • Madison Square Garden - 10 min walk - 0.9 km
  • Rockefeller Center - 13 min walk - 1.1 km
  • Grand Central Terminal - 14 min walk - 1.2 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 1 min walk
  • Grand Central - 42 St. Station - 12 min walk
  • LaGuardia Airport (LGA) - 38 min drive

Restaurants

  • ‪Europan Cafe - ‬1 min walk
  • ‪Famous Famiglia - ‬1 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Chick-fil-A - ‬1 min walk
  • ‪Roxy Diner - ‬1 min walk

About this property

The Westin New York at Times Square

4.5-star luxury hotel near Times Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 27 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 27756 square feet (2579 square meters) and includes conference space. A 24-hour fitness center, a library, and gift shops/newsstands are also featured at the luxury The Westin New York at Times Square. You'll have access to the health club at a partner property. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

  • 873 guestrooms or units
  • 45 levels
  • 27756 sq ft of conference space
  • 2579 sq m of conference space
  • Built in 2002
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Westin New York at Times Square offers 873 accommodations with iPod docking stations and safes. Televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: WiFi (USD 16.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 65 per day)
  • Valet parking on site (USD 95 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 29 to 36 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Library
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • Destination fee: USD 45.90 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 29 to 36 per person
  • Fee for in-room wireless internet: USD 16.95 per day (rates may vary)
  • Self parking fee: USD 65 per day
  • Valet parking fee: USD 95 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Times Square Westin
Westin Hotel New York Times Square
Westin New York Times Square
Westin New York Times Square Hotel
Westin Hotel New York
Westin Times Square
The Westin New York At Times Square Hotel New York City
Westin New York City
New York City Westin
Westin Hotel
The Westin New York At Times Square Hotel City
Westin New York at Times Square
The Westin New York at Times Square Hotel
The Westin New York at Times Square New York
The Westin New York at Times Square Hotel New York

The Westin New York at Times Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2985 out of 4757 reviews
Rating 8 - Good. 1052 out of 4757 reviews
Rating 6 - Okay. 414 out of 4757 reviews
Rating 4 - Poor. 156 out of 4757 reviews
Rating 2 - Terrible. 150 out of 4757 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

MICHELLE, Kingwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Doris E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, friendly and helpful. Shout out to Eddie, Roger and the car service drivers. Excellent hotel, excellent location and excellent service.
Stayed 3 nights in Mar 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 4 nights in Mar 2025

10/10 Excellent

Jacqueline

Beautiful
Stayed 3 nights in Mar 2025

10/10 Excellent

Janifer Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The food at the property was not as good as it was last year.

10/10 Excellent

Justo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! We enjoyed our stay!!
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Construction.

There was construction on the floor above us, they didn’t tell us and it was so loud from 9-5 pm everyday. We were also working in the room, so it made it quite difficult to focus. On the second day, we asked to be moved and they did but unfortunately we were moved to a smaller room with no fridge. They said they were going to bring up a fridge, but they never did. Beds were very comfortable though!
Stayed 3 nights in Feb 2025

10/10 Excellent

Sara

Stayed 2 nights in Feb 2025

10/10 Excellent

Raquel Irene

Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities
Great Place
Stayed 4 nights in Dec 2024

2/10 Terrible

Joshua Adam, Fayetteville

Travelled with family, Travelled with family and small children
Liked: Cleanliness
f you want to sleep,Don’t stay here! This was not our first visit to the Westin Times Square it was great last visit and that’s why I chose it again for my family. While sitting here waiting for my airport Uber to leave the Westin, I was contemplating on not writing this review, but I thought other people need to know my experience I had here so it may help others make a better decision. We had 3 rooms booked by family members. All on different floors . Well to start off we booked a corner king room upon checking in we were assigned a room on 17th floor which had missing blackout drapes which made it impossible to sleep if you need a dark room. We were told that only some rooms had blackout drapes. We changed rooms in the middle of the night and then were assigned to a room on the 22 floor room #2239 which had black out draperies and so did the other two rooms my family were in. The rooms were fine but same issue . My daughter had to call security 4-5 times per night and finally on the last night had to go down to front deck at 4am to get a security guard to go back up with her to try to help with the noise! We have stayed in many hotels and when we go to bed we at least don’t expect to be up all night because of the people in the rooms next to us. This is totally unacceptable. The problem started around 11 pm. The people that were assigned to the two rooms adjacent to us must have had 20 or more people in their rooms partying all night! We tried to deal with it but arou
Stayed 3 nights in Feb 2025

10/10 Excellent

Regina, Bolingbrook

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location
Stayed 2 nights in Feb 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Karl, Springdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Maria

Travelled with family
Love it, will definitely be back☺️
Stayed 3 nights in Jan 2025

10/10 Excellent

Janell Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and spacious. So many businesses were close and within walking distance. Staff wasn't great. I would recommend
Stayed 2 nights in Feb 2025

10/10 Excellent

DIANA

Stayed 1 night in Jan 2025

10/10 Excellent

Jhomar Marlon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was fantastic
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and friendly staff. Great area, walking distance from time square. Highly recommend.
Stayed 6 nights in Dec 2024

10/10 Excellent

SUSSET DE LA CARIDAD, Hialeah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and the hotel has a super chill vibe. Only wished that the rooms were more up to date and cleaner.
Stayed 4 nights in Jan 2025

2/10 Terrible

Vincenzo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is dark and the rooms need a renovation
Stayed 4 nights in Jan 2025

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in New York. We will be back!
Stayed 2 nights in Jan 2025

6/10 Okay

Erik

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Myra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views! Close to theaters and great food!
Stayed 1 night in Jan 2025

10/10 Excellent

Esmeralda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely come back here. This was one of the best hotels I’ve ever been too. Jorge was such a great & polite guy.
Stayed 3 nights in Jan 2025