10/10 – Excellent
Damien
Voyage de couple
20 août 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
To start, I am a professional house cleaner, so when I tell you this room was clean, it was CLEAN. I dust checked everywhere and not a spec, even on the tops of frames or headboards which is usually missed. The room, the bathrooms, scrubbed and spotless. I was so pleased!
The room we got was King and for some reason came with two showers? I have never seen that before but it was lovely, I prefer a standing shower.
The staff was AMAZING, so kind and friendly, happy to work with us when we wanted to keep our car on site after check out as we were attending an event.
The event was at the convention center which was only a few minutes walk away from the hotel and the area was so clean and felt safe and easy to walk.
My only issues of this stay was the mattress, it was worn and not the best for the back issues that I have, but this is the hit or miss of any hotel. The second issue is not the hotels fault, but outside of our side of the hotel was the trolley that ran all night, dining some bell every few hours. It's the only downsides.
Despite this issue, I would absolutely stay here again the next time I am in the area.
This stay was stellar and is THE place to stay when you are in down town San Jose, I can't wait to visit again.
Damien
Séjour de 2 nuits en août 2024