Viejas Casino & Willows Hotel

4.0 star property
4-star adults-only resort with 4 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Viejas Casino & Willows Hotel

Exterior
Seasonal outdoor pool, open 10:00 AM to 6:00 PM, cabanas (surcharge)
Executive Suite
Casino
Property grounds

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Spa
  • Housekeeping
  • Bar
  • Room service

Explore the area

Map
5000 Willows Road, Alpine, CA, 91901
  • Viejas Casino
    1 min walk
  • Viejas Outlet Center
    2 min walk
  • Viejas Bowl
    2 min walk
  • San Diego, CA (SAN-San Diego Intl.)
    38 min drive

Room options

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

  • Sleeps 2
  • 1 King Bed

Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Alpine

Alpine retreat .With a stay at this Alpine resort, you'll be steps from Viejas Casino and Viejas Outlet Center. Also, Viejas Bowl is within half a mile (1 km) and Alpine Branch San Diego County Library is within 6 miles (10 km).

What's nearby

  • Viejas Casino - 1 min walk - 0.1 km
  • Viejas Outlet Center - 2 min walk - 0.2 km
  • Viejas Bowl - 2 min walk - 0.2 km
  • Cleveland National Forest - 12 min drive - 12.8 km
  • Sycuan Casino - 18 min drive - 19.3 km

Getting around

  • San Diego Intl. Airport (SAN) - 38 min drive

Restaurants

  • ‪Baron Long - ‬1 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Caffe Adesso - ‬6 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Grove Steakhouse - ‬1 min walk

About this property

Viejas Casino & Willows Hotel

4-star adults-only resort with 4 restaurants
Viejas Casino & Willows Hotel offers its guests a full-service spa, a steam room, and a 24-hour fitness center. There are 4 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free wired Internet.

Business amenities include a 24-hour business center and meeting rooms. A casino, a seasonal outdoor pool, and a terrace are also featured at the business-friendly Viejas Casino & Willows Hotel. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Alpine resort.

  • 237 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • Casino
  • Deli
  • Cabanas by the pool (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
Viejas Casino & Willows Hotel offers 237 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Alpine resort provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is open select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Free area shuttle
  • Free casino shuttle
  • Free shopping center shuttle

Food and drink

  • Full breakfast available for a fee daily 4:00 AM–1:00 PM: USD 3-14 per person
  • 4 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Bowling alley
  • Concerts/live shows
  • Full-service spa
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
An adult age 18 or older must assume all liability for the booking.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 05 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per day
  • Resort fee: USD 15.00 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room bottled water
  • Phone calls
  • Pool access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3 to 14 per person
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

Only guests 21 and over will be allowed entry to the casino and restaurants within the casino.

We should mention

  • The seasonal pool will open May 15 and close December 03.
  • Pool access available from 10:00 AM to 6:00 PM.
  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Viejas Casino & Resort
Viejas Casino Resort
Viejas Casino Willows Hotel Alpine
Viejas Casino Willows Hotel
Viejas Casino Willows Alpine
Viejas Casino Willows
Viejas Casino & Willows Alpine
Viejas Casino & Willows Hotel Resort
Viejas Casino & Willows Hotel Alpine
Viejas Casino & Willows Hotel Resort Alpine

Viejas Casino & Willows Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 743 out of 1131 reviews" "
Rating 8 - Good. 220 out of 1131 reviews" "
Rating 6 - Okay. 84 out of 1131 reviews" "
Rating 4 - Poor. 42 out of 1131 reviews" "
Rating 2 - Terrible. 42 out of 1131 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melitta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😃
Stayed 1 night in Aug 2024

8/10 Good

Kye

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome time
Stayed 4 nights in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

luis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was great but because of one manager our experience was turned upside down
Stayed 1 night in Aug 2024

10/10 Excellent

Marisa

Stayed 1 night in Aug 2024

6/10 Okay

jacquelyn

Travelled with partner
Liked: Amenities, property conditions & facilities
The property was clean, modern and I felt safe
Stayed 1 night in Aug 2024

2/10 Terrible

jacquelyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was clean and the property was up to date.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable. Great experience
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Aug 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fun
Stayed 1 night in Aug 2024

10/10 Excellent

Melitta

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

6/10 Okay

Ana

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Alma

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I loved the accommodations the hotel had for me. I loved their food and drinks.
Stayed 1 night in Aug 2024

10/10 Excellent

Rayford, SAN DIEGO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king sized bed was very comfortable & the room/shower stall was very clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Katya

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Pillowcase and sheet stained with what appeared to be blood. Loud construction noise in pool area.
Stayed 1 night in Aug 2024

8/10 Good

Mike

Stayed 1 night in Aug 2024

6/10 Okay

Emery

Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed that pool area does not open until 10am and closes at 7pm. We used that Spa Facilities and the Steam room was down and the jacuzzi was cold.
Stayed 2 nights in Aug 2024

6/10 Okay

Erwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No room service for 3 days.. going on holiday and having to make your own bed is not a holiday. Telling us we cannot take a sealed bottle of wine into our room. Light fixtures hanging out of the ceiling, dirty air filter. The staff are very friendly.
Stayed 4 nights in Aug 2024

10/10 Excellent

javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, food is really good.
Stayed 1 night in Aug 2024

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Necker

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024