I was shocked by how poor these accommodations were, especially based on the rating. I booked a room and apartment for the weekend for Syracuse graduation. The room was dirty and unkempt. The rollaway beds were a cot, one had a small mattress with a DIRTY sheet and the other, a piece of foam. Reminded me of prison. The pillow for one of the cots was dirty, and I called to get blankets (there weren’t any for the rollaways) and a new pillow. The person at the desk came with a pillowcase- and told us to cover it!! WHAT?? I had to insist they take that dirty pillow away and give us a new one. To top it off, stink bugs were invading us, flying around the room and coming in through the window, which was moldy and covered with a screen, which they clearly were able to get through with. The guy came and cleaned some up, killed one, and gave me an electric zapper racket to kill more. Smh
If everything wouldn’t have been booked up, I would’ve left. I asked to change rooms, but they were full. This was definitely a major disappointment for me and my kids. The second night, I got a big air mattress and used one of the cots with the better mattress, and let my kids sleep in the room with us so they wouldn’t be invaded by the stink bugs. STAY AWAY if you wish to stay in COMFORT with your family.