Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5.0 star property
5-star beachfront resort near Cana Bay Golf Club

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Mini-golf
View from property
Outdoor wedding area
Terrace/patio
Garden view

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet-friendly
  • Bar
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included

Explore the area

Map
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000
  • Punta Blanca Golf Course
    8 min drive
  • Cana Bay Golf Club
    11 min drive
  • Arena Gorda Beach
    13 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    25 min drive

Room options

Accesible Caribbean Suite King Bed & Sofa Bed

  • 72.55 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Suite King Bed & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite Double Beds & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Caribbean Suite Double Beds & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Caribbean Suite King Bed & Sofa bed

  • 72.55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Islander Junior Suite Two King Beds & Sofa Bed

  • 75.71 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Islander Junior Suite King Bed & Sofa bed

  • 76 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite, Multiple Beds (Pure Wellness Caribbean)

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Pure Wellness Caribbean Suite King Bed & Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

  • 159.32 sq m
  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

  • 159.32 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

  • 72.55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Caribbean Diamond Double beds & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Caribbean Diamond King Bed & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Caribbean Sand Suite Double beds & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Similar properties

About the area

Punta Cana

Beachside getaway.Your stay at this Bávaro resort places you within 3 miles (5 km) of Punta Blanca Golf Course and Cana Bay Golf Club. Macao Beach and Arena Gorda Beach are also within 6 miles (10 km).

What's nearby

  • Punta Blanca Golf Course - 8 min drive
  • Cana Bay Golf Club - 11 min drive
  • Arena Gorda Beach - 13 min drive
  • Iberostar Golf Course - 13 min drive
  • Macao Beach - 40 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 25 min drive

Restaurants

  • ‪La Altagracia - ‬14 min drive
  • ‪La Güira - ‬13 min drive
  • ‪Marketplace Buffet - ‬1 min walk
  • ‪Mangu - ‬13 min drive
  • ‪Sports Bar - ‬13 min drive

About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5-star beachfront resort near Cana Bay Golf Club
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Summer fun is a breeze at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort, where you can play a round of golf at the golf course, cool off in one of the 13 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 20 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free.

This 5-star Punta Cana resort is smoke free.

  • 1775 guestrooms or units
  • 4 levels
  • 16 buildings
  • 10 dining venues
  • 4 bars by the pool
  • 3 swim-up bars
  • 20 bars or lounges
  • Meeting rooms
  • 65000 sq ft of conference space
  • 6039 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort offers 1775 air-conditioned accommodations, which are accessible via exterior corridors and feature outdoor private spa tubs and minibars. Rooms open to furnished balconies. These individually decorated accommodations include sofa beds. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Rock Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • 13 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Sofa bed
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 10 restaurants and 1 coffee shop/cafe
  • 3 swim-up bars, 4 poolside bars, 20 bars/lounges and 1 beach bar
  • 24-hour room service

Things to do

  • 13 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness center
  • Free bicycle rentals
  • Free water park access
  • Full-service spa
  • Golf course
  • Lifeguards on site
  • Nightclub
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • Spa tub
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Satellite channels
  • TV

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Private outdoor spa tub
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

All Inclusive Hard Rock Punta Cana
All Inclusive Punta Cana Hard Rock
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Hard Rock Punta Cana
Punta Cana All Inclusive Hard Rock
Punta Cana Hard Rock All Inclusive
Hard Rock Hotel And Casino Punta Cana
Hard Rock Punta Cana All Inclusive
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Hard Rock Punta Cana Inclusiv

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 810 out of 1670 reviews" "
Rating 8 - Good. 314 out of 1670 reviews" "
Rating 6 - Okay. 250 out of 1670 reviews" "
Rating 4 - Poor. 116 out of 1670 reviews" "
Rating 2 - Terrible. 180 out of 1670 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

BRIAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

4/10 Poor

BRIAN

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to start with a once truely loved resort of mine. Lets start with check in not enough agents to check us in,lobby was unorganized and the legendary timeshare people were all over you trying to sell you timeshare weeks. Luggage was taken right away for the bell hop to start and make money on you. It was 445 pm check in was 3pm our room was ready why not just let us keep the luggage! This resort is all inclusive but get ready for the the hidden fees. Now let me note i had come to this resort 10 years ago and it was one of my favorite resorts. Once in room my room was very worn out tiles cracked basebord mouldings missing. Hole in the ceiling with water damage coming down the wall. My daughter's room had no glass shower door and the toilet room door which was glass also gone. Front door to the room would stay locked unless you pulled it. Called front desk they did nothing but send a candy basket. Dinner the first night we were meet with 1 hour 45 minute waits. They boost 14 or so restaurant s BUT 2 you have to nake reservation for 2 others are not inckuded and you have to pay to eat. The rest are first come first serve for the regular peasant BUT if you're a legendary member you can get whatever you want. Lunch at the pools where the peasants are allowed always ran out of hamburgers. They did have have hot dogs available most of the time. BUT the legendary member only pools 2 of them had higher quality and quantity of food. Also let me mention the 5 pools near the

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exelent service
Stayed 3 nights in Sep 2024

8/10 Good

marion

Stayed 1 night in Sep 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that all the staff was local people from the Island and the way they treat me.The foods was excellent.
Stayed 4 nights in Sep 2024

10/10 Excellent

Indira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful huge property! So many things to do you will never get bored!
Stayed 3 nights in Sep 2024

10/10 Excellent

elias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Alexis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

maricarmen

Stayed 3 nights in Sep 2024

4/10 Poor

Riley

Travelled with partner
Disliked: Staff & service
We went here for my wife & I’s first wedding anniversary & we were disappointed to say the least. This place nickels & dimes you for every little thing. There’s a reason people book vacations to all-inclusives… mostly everything is supposed to be included. Not the case here & on top of that the staff was terrible. No one knew how to direct us places when we didn’t know where we were going, their card chip reader screwed up our deposit so we couldn’t charge anything on our room & staff members just weren’t very friendly/happy. They dictate where you can & can’t sit at the beach. They dictate what pools you can go to. I’d say 1/4 of the place was under construction too including the main pool which no one shared with us before coming. On top of that, the AC in our room barely worked in 90 degrees the entire trip. Do yourself a favor & either pick a different location to visit or stay at a different resort in Punta Cana, don’t waste your money here.
Stayed 4 nights in Sep 2024

4/10 Poor

JOAQUIN

Liked: Cleanliness
Stayed 6 nights in Sep 2024

10/10 Excellent

Jose, Jackson Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Amber

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
booked 2 rooms for family trip chose this property for water slides all but 2 slides for teens were closed. Multiple pools closed very long wait for room service if it even arrived upgrading rooms had to request the upgraded items never received the upgraded pillows! Will never return
Stayed 4 nights in Sep 2024

6/10 Okay

Miguel, Allentown

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Here’s a revised version of your message with improved format and clarity: I had a disappointing experience with the staff at the resort. After traveling for over 10 hours, I arrived at the main entrance, only to be informed by the bellman that there was no available parking. I was directed to a parking area five minutes away, while my family, who had been waiting for me, was left at the entrance without any offer to help them inside. Additionally, it was my son’s 4th birthday on the day of check-in. The receptionist didn’t find it necessary to give him a wristband. The next day, when I tried to take him to the kids' center, we were denied entry because he didn’t have the required wristband. I had to return to the lobby to resolve this issue and finally get him one. After he was admitted to the kids' center, I received a call 15 minutes later informing me that I would be charged because their system indicated my son was underage, despite his age being confirmed at the front desk. For a 5-star resort, I believe the staff needs better training on procedures and should show more empathy towards guests
Stayed 2 nights in Sep 2024

10/10 Excellent

Evans

Stayed 6 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, service and excellent food.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from when we arrived till the day we left was nothing but great service! One that stood out from all other staff was Gustavo that works in Isla Restaurant. He was on it. Great and very. Thank you again for the great service. One other the thing is the hotel is huge! We did a lot walking so we got our workout in. ☺️
Stayed 4 nights in Sep 2024

10/10 Excellent

Jesus Rafael

Stayed 2 nights in Aug 2024

8/10 Good

Marjorie

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and its rooms are very nice. We received very good service, but for me, the hotel is too big, which means you waste a lot of time moving from one place to another and when it rains it is very uncomfortable to get to the restaurants. Otherwise, excellent.
Stayed 4 nights in Sep 2024

10/10 Excellent

Adam

Stayed 8 nights in Aug 2024

10/10 Excellent

Albert Joesph

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the hard rock was one of the best vacations. Have to give a big shout out to RAMON wich was our waitor at the guitar pool food was great very respectful and responsive waitor!! He made the dats at the pool absolutely enjoyable!
Stayed 4 nights in Sep 2024

10/10 Excellent

omar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and everything about the hard rock is amazing
Stayed 3 nights in Sep 2024

6/10 Okay

Rafaela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room I was staying fur my vacation needs repairs. The TV was coming off the wall. Housekeeping was terrible. I always had to call for restack of tissue, water, towels. The mirrors were dirty, and there are fingerprints on the wall that can easily be cleaned. this is my third time at the hard rock and I was extremely disappointed with the service of housekeeping.
Stayed 4 nights in Sep 2024

10/10 Excellent

ronald

Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos, Vega Baja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities! Great service!
Stayed 3 nights in Sep 2024